Find work in Canada.

541,842 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
EC
Event Senior Technical Lead, The International Centre, Mississauga Full Time
Encore Canada
Mississauga, ON
- Full-time
…lead and technical specialist and reports to an Operations Manager, Operations Director, or Director of Event…
Added 2 mins ago
EC
Event Technical Supervisor - BMO Center, Calgary
Encore Canada
Calgary, AB
- Full-time
…of Event Technology, Director of Operations, or Operations…
Added 1 hour ago
M
Bilingual Client Success Coordinator (Channel Partnerships)
Maple
Toronto, ON
- Full-time
Play to your strengths. Finding the right fit goes both ways - so this section is yours to complete. When you join, you'll add the unique strengths you bring that aren't captured above.
Added 1 hour ago
CO
Airport Operations Serviceperson (AFFS) "A"
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Must have endorsed records authenticating that training in each applicable element of Section 323.14 of the CAR’s (excluding site specific) has been satisfactorily completed in the last…
Added 1 hour ago
CO
Parks Equipment Operator
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
…participate in the recruitment process you must advise the Hiring…
Added 1 hour ago
CO
Parks Maintenanceperson
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
…participate in the recruitment process you must advise the Hiring…
Added 1 hour ago
C
Senior Account Manager
Citylitics
Toronto, ON
- Full-time
Citylitics is hiring a proactive, analytical, and commercially driven Senior Account Manager reporting to the Director of Account Management.
Added 1 hour ago
CI
Senior Account Manager
Citylitics Inc.
Toronto, ON
- Full-time
Citylitics is hiring a proactive, analytical, and commercially driven Senior Account Manager reporting to the Director of Account Management.
Added 1 hour ago
R
Senior Manager, Corporate Solutions – Human Resources, Legal Services, and Service Center Solutions Portfolios (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
Added 1 hour ago
C
Senior Manager, Corporate Solutions – Human Resources, Legal Services, and Service Center Solutions Portfolios (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Ottawa, ON · Montreal, QC
- Full-time
Added 2 hours ago
LO
Data Librarian
Library of Parliament / Bibliothèque du Parlement
Ottawa, ON
- Full-time
Reporting to the Senior Manager, Data Analysis and Visualization, the Data Librarian helps the Library of Parliament deliver research services to parliamentary clients through data…
Added 2 hours ago
FC
Document Control Coordinator
FCC Construcción
Toronto, ON
- Contract
…In 2011, it was awarded the contract to the extension of a section of the Toronto subway expansion, the city's first modern subway infrastructure project. This project was completed in…
Added 2 hours ago
WS
Manager IT Service Management (ITSM)
Workplace Safety and Insurance Board (WSIB)
London, ON
- Full-time
…continue to modernize our IT environment, we’re looking for a Manager, IT Service Management (ITSM) to help strengthen how reliable, effective and customer-focused technology services are…
Added 2 hours ago
O
Manager, Corporate Reporting and Financial Services
OPTrust
Toronto, ON
- Full-time
…roles supporting OPTrust investment and pension activities. The Manager, Corporate Reporting and Financial Services supports accurate, timely, and compliant reporting for the Fund and…
Added 2 hours ago
TT
Equipment Engineer, Mechanical (13932)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $100,318.4 to $125,434.4 CAD / year
- Full-time
Reports to: Manager, Vehicle Maintenance Engineering
Added 3 hours ago
MD
Clinic Network Specialist, Planner Principal State
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…direct patient screening services, while collaborating with the section's Cancer Screening Quality Improvement lead to align data and…
Added 3 hours ago
Procurement Specialist
City of Mississauga
Mississauga, ON
Reporting to the Procurement Business Partner Manager, Procurement Services, the Procurement Specialist is responsible for working with departmental staff to acquire the right goods and…
Added 3 hours ago
Technical Account Manager
Axon
Ottawa, ON
The Technical Account Manager will serve as a trusted advisor and primary technical partner for Axon’s key customer(s), helping build a strong, long-term strategic relationship. As the main…
Added 3 hours ago
UO
Undergraduate Academic Student Advisor
University of Alberta
Edmonton, AB
- Full-time
Reporting to the Manager, Student Services, the Student Services Advisors provide superior student services to undergraduate Engineering students. Specific responsibilities are to…
Added 4 hours ago
W
Chef Supervisor
Wesley
Hamilton, ON
- Full-time
Collaborate with the Manager to plan service offerings and menus, and operational improvements, and lead implementation with the team.
Added 4 hours ago
B
BMO Capital Markets Summer 2027 Investment Banking Analyst, Toronto
BMO
Toronto, ON · FCP
- Full-time
Please submit the following three items as a single PDF file and submit under the Resume section of the online application.
Added 4 hours ago
C
PT Food Clerk (Stonebridge Food #431) Saskatoon, SK - Saskatoon Co-op
Co-op
Saskatoon, SK
- Part-time
Reporting to the Food Store Manager, responsibilities for this position include the following:
Added 4 hours ago
H
Structural Section Manager
HDR
Richmond Hill, ON · Toronto, ON
- Full-time
HDR is seeking a Structural Section Manager to join our growing Building Engineering Services (BES) group in Toronto. In this key leadership position, you will guide our structural design…
Added 5 hours ago
CO
Truck Driver - One Person Multi-Function Operator - Frobisher
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
…participate in the recruitment process you must advise the Hiring…
Added 5 hours ago
H
Structural Section Manager
HDR
Toronto, ON
- Full-time
HDR is seeking a Structural Section Manager to join our growing Building Engineering Services (BES) group in Toronto. In this key leadership position, you will guide our structural design…

Axon

Technical Account Manager

Ottawa, ON, Canada

$74,250 - $118,800 CAD

Apply About employer

Applications open in a new tab.

Job details

Pay: $74,250 - $118,800 CAD
Experience: A strong IT background with 5+ years of experience working in an IT support or deployment position.
Posting language: English
Posted: Oct 30, 2026

Original job description

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

The Technical Account Manager will serve as a trusted advisor and primary technical partner for Axon’s key customer(s), helping build a strong, long-term strategic relationship. As the main technical point of contact, you will bring deep product knowledge, proactive communication, and strong ownership to help customers successfully deploy, adopt, and get the most value from Axon’s products.

You will work closely with customers to understand their operational goals, identify risks and obstacles, troubleshoot technical challenges, and drive issues through to resolution. Internally, you will partner across Support, Engineering, Product, Professional Services, and other teams to represent the voice of the customer and help influence product improvements.

This is a highly customer-facing role that requires you to wear multiple hats - technical expert, problem solver, consultant, and trusted partner - while maintaining customer confidence, particularly when the pressure is high.

What You’ll Do

Location: Orillia, Ontario (and surrounding areas), 3-4 days per week onsite (customer location)

Travel: 30% (predominantly Ontario)

Reports to: Dan Malo

Be a trusted advisor to the customer. Serve as the primary technical liaison between Axon and the customer
Achieve mastery of all Axon technologies / product relevant to the customer’s environment
Monitor support tickets, provide technical troubleshooting (tier 2 level support) and drive issues through to resolution, escalating when necessary
Provide customer training on Axon products to strengthen product understanding, confidence, and effective use
Maintain, monitor and report on key performance indicators (KPIs) and service level requirements (SLRs)
Manage customer expectations, proactively communicate risks and progress, and maintain confidence through the customer lifecycle
Communicate customer feedback across Axon teams and collaborate to drive product improvements through Voice of the Customer sessions (VoCs) and other feedback channels
Identify, document, communicate bugs and trends to the appropriate Axon engineering teams
Interpret and communicate Axon product release notes, tailoring information relevant to the customer to enhance understanding and drive adoption
Maintain and administration of internal deployment records (salesforce, invoicing, etc.)
Work closely with the wider Axon implementation team to deliver software and hardware deployments
Remain organized and focused on removing obstacles through creativity and adaptation to rapidly changing circumstances
Develop strong relationships with key stakeholders across Axon to solve problems and successfully deploy Axon products
Where possible, create or improve technical documentation to ease understanding and usage of our products and services
Maintain customer confidence, especially in high-pressure situations, through clear communication, ownership and follow-through

What You Bring

A strong IT background with 5+ years of experience working in an IT support or deployment position.
Proven track record of successfully managing customer relationships and technical projects
Experience working with law enforcement and/or government agencies
Comfortable working alone to complete objectives and satisfy customer requirements with little management oversight.
Understanding of Change Management processes with a high level of comfort planning, documenting and executing changes following process and rolling back as required.
Knowledge of routing and switching methodologies, Wi-Fi, telecommunications, and Internet technologies
Understanding of IT/Networking concepts; for example Microsoft Server & Client operating systems, Microsoft SQL Server, Microsoft Active Directory, Microsoft Azure (specifically Entra ID), APIs, Network Administration (TCP/IP, DHCP, DNS, SSH, Firewalls) and/or similar certifications
Knowledge and demonstrated operating experience in one or more of the following areas of specializations: Digital Video, Mobile communications, IP security, Embedded Systems, IAM, SAAS
Knowledge and practical application implementing and managing relational database solutions similar to AWS RDS, Microsoft/Azure SQL, PostgreSQL, Oracle, MySQL, Db2, etc.
Ability to articulate at a technical level appropriate to the circumstance – i.e. for clients with varying levels of IT knowledge and skillset
Unmatched analytical, strategic and creative problem-solving skills
Detail oriented with excellent organizational and time management skills
Demonstrated ability to deal with change and excel in high-stress situations

Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.

Base Pay Range

$74,250 - $118,800 CAD

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Apply About employer

More about this job

Responsibilities

The Technical Account Manager serves as a primary technical partner and trusted advisor to key customers, ensuring successful product deployment and adoption. They troubleshoot technical issues, manage customer expectations, and represent the voice of the customer to internal engineering and product teams.

Requirements

Candidates must have at least 5 years of experience in IT support or deployment roles with a strong background in networking and server technologies. Proven experience in managing customer relationships and technical projects, particularly within law enforcement or government sectors, is required.

Skills

Technical account management
IT support
Deployment
Troubleshooting
Networking
Change management
SQL server
Active directory
Azure
API
TCP/IP
Firewalls
SaaS
Digital video
Strategic planning

Benefits

Base pay
Bonus
Stock awards
Health support
Financial support
Emotional support

Visa sponsorship

Not detected in the job text

Hiring contact

Dan Malo

Keywords

Technical Account Manager
IT Support
Deployment
Cloud Software
Customer Success
Networking
TCP/IP
DHCP
DNS
SSH
Firewalls
Microsoft Server
SQL Server
Active Directory
Azure
Entra ID
API
SaaS
Digital Video
Mobile Communications
IP Security
Embedded Systems
IAM
Change Management
Salesforce
KPI
SLR
Troubleshooting
Strategic Relationship
Law Enforcement

Report this job