DISPATCHER, DRIVER OPERATIONS
- Montreal, QC, Canada
- Urban agglomeration of Montreal, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Axsun is a North American leading provider of intermodal transportation and has a well- established network of over the road partners serving NAFTA markets. We offer a wide range of LTL and Full load transportation and distribution services so that we can consistently offer our customers, One Source. One Promise.
Job Purpose
You will be responsible for the safe daily operation of our fleet. You will also be ensuring that pickups and deliveries of intermodal containers to the company’s customers are completed in an efficient and timely manner.
Essential Duties And Responsibilities
- Dispatching drivers;
- Tracking and tracing of shipments;
- Scheduling pick-up and delivery appointment times;
- Communicating and developing relationships with customers and drivers;
- Meeting performance deadlines and adhering to all client shipping requirements;
- Ensuring that the fleet’s preventative maintenance schedule is followed and that repairs are completed;
- Performing on-call duties during evenings and weekends when required;
- Using load posting boards effectively;
- Complying with laws, regulations and standards and completing any required documentation as applicable.
- Only candidates with prior dispatching experience will be considered;
- Good knowledge of Los Angeles-area intermodal ramps and terminals;
- Exceptional customer service focus and skills;
- Must have good problem solving skills;
- Proactive in communication;
- Ability to multitask;
- High-energy, positive attitude;
- Organizational and scheduling skills;
- Working knowledge of MS Outlook, Word and Excel;
- Ability to learn Axsun’s SAP software;
- Ability to work with minimal supervision.
- Competitive salary based on experience;
- Health insurance premium covered by employer;
- Paid time-off (PTO).
Position: Dispatcher, Driver Operations
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More about this job
Responsibilities
Dispatch drivers and track shipments while coordinating intermodal container pickups and deliveries, appointments, and customer and driver communications. Support safe fleet operations by monitoring preventive maintenance and repairs, meeting shipping requirements and deadlines, completing required documentation, and handling on-call duties when needed.
Requirements
Prior dispatching experience and good knowledge of Los Angeles-area intermodal ramps and terminals are required. Candidates should have strong customer service, communication, problem-solving, multitasking, organization, and scheduling skills, be comfortable with Microsoft Office, and be able to learn SAP and work with minimal supervision.
Skills
- Driver Dispatching
- Shipment Tracking And Tracing
- Pickup And Delivery Scheduling
- Customer Service
- Customer And Driver Relationship Management
- Problem Solving
- Communication
- Multitasking
- Organization
- Scheduling
- Load Posting Boards
- Regulatory Compliance
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
Benefits
- Health Insurance
- Paid Time Off
Visa sponsorship
Not detected in the job text
Categories
- Transportation
- Logistics
- Customer Service & Support
Keywords
- Intermodal Transportation
- Truck Transportation
- Driver Dispatching
- Fleet Operations
- Intermodal Containers
- LTL
- Full Load Transportation
- Shipment Tracking
- Shipment Tracing
- Pickup And Delivery Appointments
- Los Angeles Intermodal Ramps
- Intermodal Terminals
- Customer Service
- Driver Relations
- Preventive Maintenance
- Fleet Repairs
- Load Posting Boards
- Shipping Requirements
- Regulatory Compliance
- Required Documentation
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- SAP
- On-Call Duties