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Added 11 mins ago
IG
Managing Director
Interroll Group
ON · Ontario, Canada
- Full-time
Responsible for achieving revenue targets, driving sales performance, developing new business, and overseeing production efficiency. Leads, coaches, and develops the sales team, while…
Added 11 mins ago
B&
Region Director
Butterfield & Robinson
Canada
- Contract
…plan a portfolio of world-class trip itineraries. The Region Director (RD), also known as Experience Designer, collaborates with Butterfield & Robinson in planning the portfolio and acts as…
Added 11 mins ago
M
Director, Strategic Partnerships
Maropost
Toronto, ON
- Full-time
Maropost is seeking a commercially driven Director, Strategic Partnerships to build and scale a high-performing partner ecosystem that drives pipeline, revenue, and market growth. This…
Added 11 mins ago
M
Partnerships Specialist
Maropost
Toronto, ON
- Full-time
Maropost is seeking a proactive and commercially minded Partnerships Specialist to support the Director, Strategic Partnerships in executing and scaling Maropost’s partnership strategy.…
Added 11 mins ago
NS
Director - Interprofessional Practice & Learning
Nova Scotia Health Authority
Halifax, NS
- $67.23 to $82.35 CAD / hour
- Full-time
Reporting to the Senior Director, the Director of Interprofessional Practice and Learning (IPP&L) will lead a change agenda to create a vision for advancing person-centred, practice…
Added 11 mins ago
A
Proposal Supervisor
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- $98,000 to $125,000 CAD / year
- Full-time
…creativity, and decision-making skills. Reporting to the Marketing Director for the Canada Region Marketing Group, this position will collaborate closely with Water Business Line leadership…
Added 11 mins ago
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Winnipeg, MB
- Full-time
The Director, Administrative Services is responsible for providing strategic leadership, direction and expertise in support of the WCB's administrative services functions. This includes…
Added 11 mins ago
VC
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- Full-time
…du premier jour, jour après jour, favorisant une culture de performance et de collaboration. Nous célébrons nos réussites, et nous en sommes fiers. Nous rêvons grand, restons humbles et…
Added 11 mins ago
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Spécialiste Associé.e en logistique | Associate Specialist Logistics
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- Full-time
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Added 11 mins ago
VC
Manager Home and Community Care (RN) - Temporary, Full-time
VON Canada (Ontario)
Brantford, ON
- $41.87 to $45.39 CAD / hour
- Full-time
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Directs and monitors delivery of client care services and day to day functions and performance of front-line staff in accordance with current regulatory guidelines and VON policies,…
Added 11 mins ago
EHS Advisor - Night Shift
Aecon
Pickering, ON
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Hold team members accountable for health, safety and environmental compliance as part of the annual performance review process.
Added 26 mins ago
GE
Operations Manager
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Operational Leadership & Production Performance
Added 26 mins ago
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Patient Flow Navigator
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Identify and track various Patient Flow performance metrics
Added 26 mins ago
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Added 41 mins ago
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Added 41 mins ago
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Principal Creative Director, AI Video
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Added 41 mins ago
C
Temporary Sales Associate
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- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 41 mins ago
C
Sales Support Associate III
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- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 41 mins ago
C
Temporary Sales Associate
Coach
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- Part-time
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Added 41 mins ago
C
Temporary Cashier
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Added 41 mins ago
B
General Repair Technician
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…INITIATION, VISIBILITY, DRIVE, and INTEGRATION are core to high…
Added 41 mins ago
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Director of Quality (QA & QC), Nuclear Manufacturing
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Title: Director of Quality (QA & QC), Nuclear Manufacturing
Added 41 mins ago
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…customer experience, operational excellence, and overall market…
Added 41 mins ago
TS
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Axxess International Inc.

Customs Operations Director

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 2, 2027
Experience: At least 10 years of relevant experience in similar roles, along with CCS and LCB certifications;
Posting language: English
Posted: Nov 3, 2026

Original job description

A customs broker and international freight forwarder, Axxess is a family-owned company serving importers and exporters since 1998.

Our team members make a difference through the personalized service they provide to our clients. They are knowledgeable, respectful, caring, and eager to take on new challenges!

At Axxess, we are committed to supporting our experts throughout their careers. We provide the tools you need to reach your full potential and make a meaningful contribution to the team’s success.

Interested? We are looking for our next Director of Customs to join our Canadian Customs team!

Reporting to the Vice President of Canadian Customs, you will oversee operations and manage a team of team leaders, coordinators, agents, and clerks. You will be responsible for achieving financial and operational objectives, staying within budget, and ensuring service quality. Working with management, you will improve work processes and support your team’s development.

Your main responsibilities will include:

Achieving your department’s financial and operational objectives within the allocated budget;
Planning activities, allocating resources, and overseeing work to meet priorities and deadlines;
Monitoring productivity, quality, and profitability indicators and implementing adjustments as needed;
Ensuring service quality, following up on client requests, and resolving situations that require your involvement;
Ensuring compliance with customs requirements and the consistent application of procedures;
Guiding and motivating team leaders and employees, evaluating their performance, and supporting their development;
Identifying training needs and opportunities for process improvement, then coordinating implementation, particularly during technological changes;
Promoting collaboration with other departments and keeping management informed of your department’s results, risks, and challenges.

What we are looking for:

At least 10 years of relevant experience in similar roles, along with CCS and LCB certifications;
Thorough knowledge of customs clearance, Canadian customs laws and regulations, tariff classification, customs valuation, and the origin of goods;
Strong knowledge of customs software, including Descartes ITM or a document management system;
Solid experience managing staff and coaching team leaders, with the leadership and listening skills to engage teams and guide them through change;
The ability to manage a budget, set objectives, and monitor performance indicators to improve results;
Strong verbal and written communication skills in both French and English to communicate with our clients across Canada;
The ability to work independently, take initiative, and exercise sound judgment in complex situations, with the emotional intelligence and resilience to maintain respectful relationships, even under pressure;
A university certificate in management or business administration (an asset).

To apply, please submit your résumé through our careers website or Indeed. We will contact shortlisted candidates within two weeks.

The masculine form used in the French version of this job posting is intended solely to simplify the text.

Axxess International values the diversity of the people it hires and serves. We promote a workplace where individual differences are recognized, appreciated, and respected, allowing everyone to reach their full potential and contribute their talents and strengths.

Work schedule: Monday to Friday, 8:30 a.m. to 5:00 p.m.

Work location: Montréal office

Apply About employer

More about this job

Responsibilities

Oversee Canadian customs operations and lead team leaders and staff while meeting financial, operational, budget, productivity, quality, and profitability objectives. Ensure customs compliance and client service, develop employees, improve processes, coordinate changes, and communicate departmental results and risks to management.

Requirements

Requires at least 10 years of relevant experience, CCS and LCB certifications, and thorough knowledge of customs clearance, Canadian customs regulations, tariff classification, valuation, and goods origin. Candidates should have experience leading and coaching teams, managing budgets and performance indicators, using customs software such as Descartes ITM, and communicating in French and English; a university certificate in management or business administration is an asset.

Skills

Customs Clearance
Canadian Customs Laws and Regulations
Tariff Classification
Customs Valuation
Origin of Goods
Customs Compliance
Descartes ITM
Document Management Systems
Team Leadership
Staff Coaching and Development
Budget Management
Performance Monitoring
Process Improvement
Change Management
Client Service
French and English Communication

Benefits

Group Insurance
Seven Personal Days in Addition to Annual Vacation
Employer-Paid Training
Collaborative Work Environment and Team Activities
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Customs Brokerage
International Freight Forwarding
Canadian Customs
Customs Clearance
Customs Laws and Regulations
Tariff Classification
Customs Valuation
Origin of Goods
CCS Certification
LCB Certification
Descartes ITM
Document Management System
Customs Compliance
Budget Management
Operational Objectives
Financial Objectives
Productivity Indicators
Quality Indicators
Profitability Indicators
Team Leadership
Employee Development
Performance Evaluation
Process Improvement
Change Management
Client Service
Resource Allocation
French
English
Management
Business Administration

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