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Added 9 mins ago
NS
Director - Interprofessional Practice & Learning
Nova Scotia Health Authority
Halifax, NS
- $67.23 to $82.35 CAD / hour
- Full-time
In both the provincial and zonal roles, the Director ensures continuous improvement to advance a strategic vision of interprofessional practice and learning excellence, and is responsible…
Added 9 mins ago
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Proposal Supervisor
AECOM
Mississauga, ON
- $98,000 to $125,000 CAD / year
- Full-time
The successful candidate will excel in a fast-paced environment, managing multiple deadlines while bringing strong proposal leadership, communication, writing, creativity, and…
Added 9 mins ago
IP 608 The Economics of Human Security and the Environment, Winter 2027
Wilfrid Laurier University
Waterloo, ON
Position Title: IP 608 The Economics of Human Security and the Environment
Added 9 mins ago
VC
Manager Home and Community Care (RN) - Temporary, Full-time
VON Canada (Ontario)
Brantford, ON
- $41.87 to $45.39 CAD / hour
- Full-time
- Temporary
…provision of safe, effective quality client care within their program area. The position is accountable for working as part of an integrated Regional management team to ensure the…
Added 9 mins ago
EHS Advisor - Night Shift
Aecon
Pickering, ON
The Environmental, Health, and Safety (EHS) Advisor reports to the EHS Director through the Departmental Lead(s) and is responsible to provide health and safety advice and assistance to the
Added 9 mins ago
Project Manager
ATS Automation
Cambridge, ON
Attend the project status meeting as requested by the Program Manager and/or Director, Project Management.
Added 24 mins ago
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Director of Business Development
Bertelsmann-Jobs
Mississauga, ON
- $140,000 to $160,000 CAD / year
- Full-time
Arvato is hiring a self-motivated and entrepreneurial-minded Director of Business Development to join our growing team! In this role, you will be able to leverage your experience,…
Added 39 mins ago
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Temporary Cashier
Coach
Mirabel, QC
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 39 mins ago
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General Repair Technician
BGIS
Barrie, ON
- Full-time
…safety, fire protection and mandated byBGIS Health Safety and Environment Teams and enforced by…
Added 39 mins ago
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Director of Quality (QA & QC), Nuclear Manufacturing
Waterstone Human Capital
Niagara Falls, ON
- Full-time
Our client is a nuclear fabricator in Southern Ontario looking for a Director of Quality to own its Quality Program. The company runs quality systems aligned to CSA N285, CSA N299.1 /…
Added 40 mins ago
Senior Manager, Specialty Segments & Indigenous Banking, Canadian Banking / Retail Banking
Scotiabank
Toronto, ON
Reporting to the Director, Specialty Segments, the Senior Manager leads the end-to-end development and activation of Retail Banking’s Indigenous client strategy. The role combines market…
Added 40 mins ago
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Business Development Associate
Corpay
Toronto, ON
- Full-time
…businesses across the continent. You will report directly to Director of Business Development and regularly collaborate with account managers and other sales team members to deliver…
Added 40 mins ago
TS
RPN-Registered Practical Nurse-Casual
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Meighen Health Centre- Manor
- Part-time
…within the scope of RPN practice under the direction of the Director of Care and the Registered Nurse. The role contributes to the broader mission and values of The Salvation Army,…
Added 40 mins ago
TS
Residential Counsellor - 9 month Contract
The Salvation Army Canada and Bermuda Territory
Hamilton, ON
- Full-time
Working environment is in the Service Users’ homes in the community, the office, or as assigned all in generally agreeable conditions. Locations may vary within the Lawson Ministries…
Added 40 mins ago
CK
Analyst, HR Service Center, Benefits and Absences
Circle K
Laval, QC
- Full-time
Reporting to the Director of Benefits, you will provide analytical and technical support to the team, with a focus on Excel-based reporting, data validation, reconciliations, process…
Added 40 mins ago
C
Communications Specialist, Champlain Maternal Newborn Regional Program (CMNRP) - Temporary Full-Time (1.0) (until December 2027)
CHEO
Ottawa, ON
- Full-time
The Champlain Maternal Newborn Regional Program (CMNRP) is a network, hosted by CHEO, whose mandate is to provide leadership and support for the coordination, planning and delivery of…
Added 1 hour ago
LH
Physiotherapist
Lifemark Health Group
Calgary, AB
- Full-time
Ability to thrive in a collaborative, team-oriented environment.
Added 1 hour ago
TP
Early Childhood Development Manager
Trimark People Solutions
Alert Bay, BC
- Full-time
Financial Oversight: Monitor and manage program spending and regularly consult with the Director regarding budgets and program operations.
Added 1 hour ago
SG
Human Resources Manager
Saliance Global Holdings Co. Ltd
Fairmont Hot Springs, BC
- Full-time
…Address tenant concerns and ensure a safe and comfortable living environment.· Implement policies and procedures to manage occupancy, leases, and tenant responsibilities.· Review monthly…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…what we do and the experience that comes from working in an environment that demands constant transformation and…
Added 1 hour ago
LH
Physiotherapist
Lifemark Health Group
Val Caron, ON
- $36.92 to $51.17 CAD / hour
- Full-time
Ability to thrive in a collaborative, team-oriented environment.
Added 1 hour ago
IS
Trade Compliance Manager
Iridian Spectral Technologies
Ottawa, ON
- Full-time
The Trade Compliance Manager will lead the Iridian Spectral Technologies compliance program and will be the main point of contact for the company’s Controlled Goods Program (CGP). In…
Added 1 hour ago
DO
Director of Facilities, Sustainability & Real Estate
District of Squamish
Squamish, BC
- $147,139.93 to $161,692.23 CAD / year
- Full-time
The District of Squamish is seeking an experienced leader to join our Senior Leadership Team as the Director of Facilities, Sustainability & Real Estate. This is a unique opportunity to…
Added 1 hour ago
AI
Customs Operations Director
Axxess International Inc.
Montreal, QC
- Full-time
Interested? We are looking for our next Director of Customs to join our Canadian Customs team!
Added 1 hour ago
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Directeur·trice principal·e, Stratégie et Opérations
Mila - Institut québécois d'intelligence artificielle
Remote, Canada
- Full-time
- Remote

Axxess International Inc.

Customs Operations Director

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: May 2, 2027
Experience: At least 10 years of relevant experience in similar roles, along with CCS and LCB certifications;
Posting language: English
Posted: Nov 3, 2026

Original job description

A customs broker and international freight forwarder, Axxess is a family-owned company serving importers and exporters since 1998.

Our team members make a difference through the personalized service they provide to our clients. They are knowledgeable, respectful, caring, and eager to take on new challenges!

At Axxess, we are committed to supporting our experts throughout their careers. We provide the tools you need to reach your full potential and make a meaningful contribution to the team’s success.

Interested? We are looking for our next Director of Customs to join our Canadian Customs team!

Reporting to the Vice President of Canadian Customs, you will oversee operations and manage a team of team leaders, coordinators, agents, and clerks. You will be responsible for achieving financial and operational objectives, staying within budget, and ensuring service quality. Working with management, you will improve work processes and support your team’s development.

Your main responsibilities will include:

Achieving your department’s financial and operational objectives within the allocated budget;
Planning activities, allocating resources, and overseeing work to meet priorities and deadlines;
Monitoring productivity, quality, and profitability indicators and implementing adjustments as needed;
Ensuring service quality, following up on client requests, and resolving situations that require your involvement;
Ensuring compliance with customs requirements and the consistent application of procedures;
Guiding and motivating team leaders and employees, evaluating their performance, and supporting their development;
Identifying training needs and opportunities for process improvement, then coordinating implementation, particularly during technological changes;
Promoting collaboration with other departments and keeping management informed of your department’s results, risks, and challenges.

What we are looking for:

At least 10 years of relevant experience in similar roles, along with CCS and LCB certifications;
Thorough knowledge of customs clearance, Canadian customs laws and regulations, tariff classification, customs valuation, and the origin of goods;
Strong knowledge of customs software, including Descartes ITM or a document management system;
Solid experience managing staff and coaching team leaders, with the leadership and listening skills to engage teams and guide them through change;
The ability to manage a budget, set objectives, and monitor performance indicators to improve results;
Strong verbal and written communication skills in both French and English to communicate with our clients across Canada;
The ability to work independently, take initiative, and exercise sound judgment in complex situations, with the emotional intelligence and resilience to maintain respectful relationships, even under pressure;
A university certificate in management or business administration (an asset).

To apply, please submit your résumé through our careers website or Indeed. We will contact shortlisted candidates within two weeks.

The masculine form used in the French version of this job posting is intended solely to simplify the text.

Axxess International values the diversity of the people it hires and serves. We promote a workplace where individual differences are recognized, appreciated, and respected, allowing everyone to reach their full potential and contribute their talents and strengths.

Work schedule: Monday to Friday, 8:30 a.m. to 5:00 p.m.

Work location: Montréal office

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More about this job

Responsibilities

Oversee Canadian customs operations and lead team leaders and staff while meeting financial, operational, budget, productivity, quality, and profitability objectives. Ensure customs compliance and client service, develop employees, improve processes, coordinate changes, and communicate departmental results and risks to management.

Requirements

Requires at least 10 years of relevant experience, CCS and LCB certifications, and thorough knowledge of customs clearance, Canadian customs regulations, tariff classification, valuation, and goods origin. Candidates should have experience leading and coaching teams, managing budgets and performance indicators, using customs software such as Descartes ITM, and communicating in French and English; a university certificate in management or business administration is an asset.

Skills

Customs Clearance
Canadian Customs Laws and Regulations
Tariff Classification
Customs Valuation
Origin of Goods
Customs Compliance
Descartes ITM
Document Management Systems
Team Leadership
Staff Coaching and Development
Budget Management
Performance Monitoring
Process Improvement
Change Management
Client Service
French and English Communication

Benefits

Group Insurance
Seven Personal Days in Addition to Annual Vacation
Employer-Paid Training
Collaborative Work Environment and Team Activities
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Customs Brokerage
International Freight Forwarding
Canadian Customs
Customs Clearance
Customs Laws and Regulations
Tariff Classification
Customs Valuation
Origin of Goods
CCS Certification
LCB Certification
Descartes ITM
Document Management System
Customs Compliance
Budget Management
Operational Objectives
Financial Objectives
Productivity Indicators
Quality Indicators
Profitability Indicators
Team Leadership
Employee Development
Performance Evaluation
Process Improvement
Change Management
Client Service
Resource Allocation
French
English
Management
Business Administration

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