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AY Talent

Bilingual Administrative & Customer Care Assistant

Dorval, QC, Canada

$50,000 to $60,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $50,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English · French
Posted: Oct 5, 2026

Original job description

English section of this bilingual listing.

Bilingual Administrative & Customer Care Assistant

Location: Dorval, QC

Schedule: Full-time, Monday to Friday - In Office

About the Role

Our client is looking for a strong, highly organized Bilingual Administrative Assistant to join their team in Dorval. This is a hands-on role for someone who enjoys variety, can manage multiple priorities at once, and is comfortable working with customers, suppliers, and internal teams.

The ideal candidate is fluent in French and English, has strong Excel skills, and is naturally organized and proactive. You’ll be responsible for a variety of administrative and coordination tasks, from preparing customer quotes and setting up new items to coordinating EDI requirements, booking travel, and organizing customer events.

Key Responsibilities

Prepare and follow up on customer quotes, ensuring information is accurate and completed on time.
Prepare setup sheets for new products/items and coordinate the required information with customers.
Follow up on EDI customer requirements, ensuring setup sheets and related information are completed and submitted according to deadlines.
Coordinate with EDI customers regarding orders, timelines, deadlines, holiday closures, and other important dates.
Maintain and update information using Excel and other internal systems.
Manage multiple projects and requests simultaneously, prioritizing based on urgency and deadlines.
Book flights, accommodations, and other travel arrangements as required.
Help organize customer events, including open houses and customer visits from across Canada.
Coordinate event logistics, including venue arrangements, food and catering, schedules, and other details.
Communicate with customers and internal teams to ensure information is accurate and deadlines are met.
Provide general administrative support to the team as required.

Qualifications

Fluently bilingual in French and English, both written and spoken.
2+ years of experience in an administrative or coordination role.
Strong Excel skills and comfortable working with spreadsheets and data.
Excellent organizational and time-management skills.
Able to manage multiple priorities and stay on top of deadlines.
Strong attention to detail and accuracy.
Excellent communication and follow-up skills.
Comfortable dealing with customers and internal teams.
Proactive, resourceful, and able to work independently.
MSBC experience is an asset.
Experience with EDI or customer order systems is an asset.

The Right Person

Our client is looking for someone organized, dependable, and a strong communicator - someone who doesn’t need to be told what to do at every step. You’ll be managing a variety of responsibilities, so the ability to prioritize, follow through, and keep track of details is essential.

If you enjoy a busy, varied administrative role and take pride in getting things done properly and on time, we’d love to hear from you.

Read the full bilingual original

Bilingual Administrative & Customer Care Assistant

Location: Dorval, QC

Schedule: Full-time, Monday to Friday - In Office

About the Role

Key Responsibilities

Prepare and follow up on customer quotes, ensuring information is accurate and completed on time.
Prepare setup sheets for new products/items and coordinate the required information with customers.
Follow up on EDI customer requirements, ensuring setup sheets and related information are completed and submitted according to deadlines.
Coordinate with EDI customers regarding orders, timelines, deadlines, holiday closures, and other important dates.
Maintain and update information using Excel and other internal systems.
Manage multiple projects and requests simultaneously, prioritizing based on urgency and deadlines.
Book flights, accommodations, and other travel arrangements as required.
Help organize customer events, including open houses and customer visits from across Canada.
Coordinate event logistics, including venue arrangements, food and catering, schedules, and other details.
Communicate with customers and internal teams to ensure information is accurate and deadlines are met.
Provide general administrative support to the team as required.

Qualifications

Fluently bilingual in French and English, both written and spoken.
2+ years of experience in an administrative or coordination role.
Strong Excel skills and comfortable working with spreadsheets and data.
Excellent organizational and time-management skills.
Able to manage multiple priorities and stay on top of deadlines.
Strong attention to detail and accuracy.
Excellent communication and follow-up skills.
Comfortable dealing with customers and internal teams.
Proactive, resourceful, and able to work independently.
MSBC experience is an asset.
Experience with EDI or customer order systems is an asset.

The Right Person

If you enjoy a busy, varied administrative role and take pride in getting things done properly and on time, we’d love to hear from you.

Assistant(e) administratif(ve) et coordinateur(trice) clientèle bilingue

Lieu : Dorval, QC

Horaires : Temps plein, du lundi au vendredi - Sur site

Description du poste

Notre client recherche un(e) assistant(e) administratif(ve) bilingue, dynamique et très organisé(e), pour rejoindre son équipe à Dorval. Il s’agit d’un poste très concret destiné à une personne qui apprécie la diversité des tâches, capable de gérer plusieurs priorités à la fois et à l’aise dans ses relations avec les clients, les fournisseurs et les équipes internes.

Le candidat idéal maîtrise parfaitement le français et l’anglais, possède de solides compétences en Excel et fait preuve d’un sens inné de l’organisation et d’un esprit proactif. Vous serez chargé(e) d’une variété de tâches administratives et de coordination, allant de la préparation des devis clients et de la mise en place de nouveaux articles à la coordination des exigences EDI, en passant par la réservation de voyages et l’organisation d’événements clients.

Responsabilités principales

Préparer et assurer le suivi des devis clients, en veillant à ce que les informations soient exactes et fournies dans les délais.
Préparer les fiches de configuration pour les nouveaux produits/articles et coordonner les informations requises avec les clients.
Assurer le suivi des exigences EDI des clients, en veillant à ce que les fiches de configuration et les informations associées soient complétées et soumises dans le respect des délais.
Assurer la coordination avec les clients EDI concernant les commandes, les calendriers, les échéances, les jours fériés et autres dates importantes.
Gérer et mettre à jour les informations à l’aide d’Excel et d’autres systèmes internes.
Gérer simultanément plusieurs projets et demandes, en établissant des priorités en fonction de l’urgence et des délais.
Réserver des vols, des hébergements et d’autres prestations de voyage selon les besoins.
Participer à l’organisation d’événements clients, notamment des journées portes ouvertes et des visites de clients venus de tout le Canada.
Coordonner la logistique des événements, notamment la réservation des lieux, la restauration, les plannings et autres détails.
Communiquer avec les clients et les équipes internes pour s’assurer de l’exactitude des informations et du respect des délais.
Fournir un soutien administratif général à l’équipe selon les besoins.

Qualifications :

Parfaitement bilingue en français et en anglais, à l’écrit comme à l’oral.

Au moins 2 ans d’expérience dans un poste administratif ou de coordination.

Maîtrise approfondie d’Excel et aisance dans l’utilisation des tableurs et des données.

Excellentes compétences en matière d’organisation et de gestion du temps.

Capacité à gérer plusieurs priorités et à respecter les délais.

Grand souci du détail et de la précision.

Excellentes compétences en communication et en suivi.

Aisance dans les relations avec les clients et les équipes internes.

Esprit d’initiative, débrouillardise et capacité à travailler de manière autonome.

Une expérience au sein de MSBC est un atout.

Une expérience avec l’EDI ou les systèmes de gestion des commandes clients est un atout.

Le profil recherché

Notre client recherche une personne organisée, fiable et dotée d’un excellent sens de la communication, qui n’a pas besoin qu’on lui dise quoi faire à chaque étape. Vous serez amené(e) à gérer des responsabilités variées ; il est donc essentiel que vous soyez capable d’établir des priorités, d’aller jusqu’au bout des tâches et de garder une vue d’ensemble des détails.

Si vous appréciez les postes administratifs dynamiques et variés et que vous mettez un point d’honneur à mener à bien vos missions correctement et dans les délais, nous serions ravis de vous rencontrer.

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More about this job

Responsibilities

Prepare and follow up on customer quotes and product setup information, coordinate EDI requirements and customer orders, and maintain accurate records using Excel and internal systems. Manage travel arrangements and customer event logistics while providing administrative support and communicating with customers and internal teams to meet deadlines.

Requirements

Requires fluency in written and spoken French and English, at least two years of administrative or coordination experience, and strong Excel skills. Candidates should be organized, detail-oriented, proactive, able to manage competing priorities independently, and effective in customer and team communications; MSBC and EDI or customer order system experience are assets.

Skills

French-English Bilingual Communication
Excel
Administrative Coordination
Customer Service
Quote Preparation
EDI Coordination
Data Management
Project Coordination
Prioritization
Time Management
Attention To Detail
Customer Communication
Travel Booking
Event Planning
Order Systems
Independent Work

Visa sponsorship

Not detected in the job text

Keywords

Excel
EDI
MSBC
Customer Quotes
Product Setup Sheets
Customer Orders
Internal Systems
Spreadsheets
Data Management
Administrative Support
Customer Service
Customer Coordination
Supplier Coordination
Project Coordination
Travel Booking
Event Planning
Open Houses
Customer Visits
Event Logistics
Catering
Deadline Management
Prioritization
Time Management
Attention To Detail
French-English Bilingualism

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