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Added 15 mins ago
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Full-time
Support digital operations through content scheduling, platform oversight, and performance monitoring to advance organizational engagement objectives.
Added 15 mins ago
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AY Talent

Learning Specialist

Montreal, QC, Canada

Pay: $75,000 to $85,000 CAD / year
Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English · French
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

English section of this bilingual listing.

Location: Downtown 4 days a week in the office

JOB DESCRIPTION

LEARNING SPECIALIST Department – IT

Job Title – Learning Specialist

Reports To – Manager, Learning & Technology Adoption

Our client, a leading law firm in Canada and the USA, is looking to hire a Learning Specialist as a member of the IT Team, reporting to the Manager, Learning & Technology Adoption in the Montreal office.

PRIMARY RESPONSIBILITIES

Design, deliver, and continuously improve training for legal professionals, assistants and staff, including onboarding, software rollouts and workflow changes
Lead both in-person and virtual sessions covering core legal applications (e.g., Office 365, OneNote, InterAction, WordLX, OneDrive), firm-specific tools and secure document management workflows
Create and maintain training materials, videos, quick reference guides and job aids in collaboration with team members and technical subject matter experts
Support firmwide change initiatives by preparing and coaching end users during technology rollouts and upgrades
Participate in pilot testing and validation of new software, images, and applications to ensure training readiness and user experience alignment
Respond to ad hoc user training needs by providing tailored refreshers, just-in-time support and role-based coaching
Contribute to the development of learning paths and eLearning modules, supporting LMS implementation and adoption
Collect and respond to user feedback to improve training content, formats and delivery based on business needs
Assist with coordinating logistics for firmwide programs and contribute to content published through internal communication channels (e.g., intranet, Practice Perfect tips)
Support data collection and reporting efforts to help evaluate training effectiveness and identify opportunities for improvement
Collaborate with team members and technical staff to ensure user needs are considered in the development and delivery of learning solutions

monitoring assignments and assisting with building and maintaining learning paths

QUALIFICATIONS

Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams, OneNote, OneDrive) and legal-specific tools, including document management systems, CRM platforms, document comparison software and other core legal technologies
Strong written and verbal communication skills in English (French is a strong asset)
Experienced in creating and delivering training in multiple formats, including live sessions, virtual presentations, video-based content (using tools such as Camtasia) and eLearning modules
Skilled in assessing user needs and tailoring content for diverse roles, including legal professionals, assistants and administrative staff
Strong interpersonal and collaboration skills; comfortable working across departments including IT, HR and legal practice groups
Excellent organizational and time management skills, with the ability to balance multiple projects and training priorities
Familiar with LMS systems, adult learning principles and training impact measurement (e.g.,surveys, adoption metrics)
Knowledge of HTML and/or CSS is considered an asset, particularly for supporting eLearning content, LMS configuration and digital learning materials
Curious and adaptable, with a commitment to staying current with evolving technology and learning trends

SPÉCIALISTE, APPRENTISSAGE Service – TI

Titre du poste – Spécialiste, Apprentissage

Read the full bilingual original

Location: Downtown 4 days a week in the office

JOB DESCRIPTION

LEARNING SPECIALIST Department – IT

Job Title – Learning Specialist

Reports To – Manager, Learning & Technology Adoption

PRIMARY RESPONSIBILITIES

Design, deliver, and continuously improve training for legal professionals, assistants and staff, including onboarding, software rollouts and workflow changes

Lead both in-person and virtual sessions covering core legal applications (e.g., Office 365, OneNote, InterAction, WordLX, OneDrive), firm-specific tools and secure document management workflows

Create and maintain training materials, videos, quick reference guides and job aids in collaboration with team members and technical subject matter experts

Support firmwide change initiatives by preparing and coaching end users during technology rollouts and upgrades

Participate in pilot testing and validation of new software, images, and applications to ensure training readiness and user experience alignment

Respond to ad hoc user training needs by providing tailored refreshers, just-in-time support and role-based coaching

Contribute to the development of learning paths and eLearning modules, supporting LMS implementation and adoption

Collect and respond to user feedback to improve training content, formats and delivery based on business needs

Assist with coordinating logistics for firmwide programs and contribute to content published through internal communication channels (e.g., intranet, Practice Perfect tips)

Support data collection and reporting efforts to help evaluate training effectiveness and identify opportunities for improvement

Collaborate with team members and technical staff to ensure user needs are considered in the development and delivery of learning solutions

Support LMS operations including content uploads, catalog maintenance, tagging/metadata,

monitoring assignments and assisting with building and maintaining learning paths

QUALIFICATIONS

Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams, OneNote, OneDrive) and legal-specific tools, including document management systems, CRM platforms, document comparison software and other core legal technologies

Strong written and verbal communication skills in English (French is a strong asset)

Experienced in creating and delivering training in multiple formats, including live sessions, virtual presentations, video-based content (using tools such as Camtasia) and eLearning modules

Skilled in assessing user needs and tailoring content for diverse roles, including legal professionals, assistants and administrative staff

Strong interpersonal and collaboration skills; comfortable working across departments including IT, HR and legal practice groups

Excellent organizational and time management skills, with the ability to balance multiple projects and training priorities

Familiar with LMS systems, adult learning principles and training impact measurement (e.g.,surveys, adoption metrics)

Knowledge of HTML and/or CSS is considered an asset, particularly for supporting eLearning content, LMS configuration and digital learning materials

Curious and adaptable, with a commitment to staying current with evolving technology and learning trends

DESCRIPTION DE POSTE

SPÉCIALISTE, APPRENTISSAGE Service – TI

Titre du poste – Spécialiste, Apprentissage

Supérieur·e immédiat·e – Gestionnaire, Apprentissage et adoption des technologies

Notre client, un cabinet d'avocats de premier plan au Canada et aux États-Unis, recrute un spécialiste de la formation au sein de son équipe informatique. Ce poste est rattaché au responsable de la formation et de l'adoption des technologies au sein du bureau de Montréal.

RESPONSABILITÉS PRINCIPALES

Concevoir, offrir et améliorer continuellement la formation destinée aux professionnel·les du droit, aux adjoint·es ainsi qu’au personnel, notamment dans le cadre de l’intégration des employé·es, des déploiements de logiciels et des changements dans les flux de travail

Animer des séances en personne et des séances virtuelles portant sur les principales applications utilisées dans les cabinets juridiques (p. ex., Office 365, OneNote, InterAction, WordLX et OneDrive), sur les outils propres à notre cabinet et sur les flux de travail sécurisés liés à la gestion des documents

Créer et tenir à jour du matériel de formation, des vidéos, des guides et des aide-mémoire en collaboration avec les membres de l’équipe et les experts possédant les compétences techniques pertinentes

Soutenir les initiatives de changement à l’échelle du cabinet en préparant les utilisateurs et les utilisatrices et en les accompagnant lors des déploiements et des mises à niveau technologiques

Participer aux essais pilotes et à la validation de nouveaux logiciels, images et applications afin de veiller à ce que la formation soit bien préparée et adaptée à l’expérience des utilisateurs

Répondre aux besoins ponctuels de formation des utilisateurs et des utilisatrices en offrant des séances de mise à niveau adaptées, un soutien en temps utile et de l’accompagnement en fonction du poste qu’ils ou elles occupent

Contribuer à l’élaboration de programmes de formation et de modules d’apprentissage en ligne et soutenir la mise en œuvre et l’adoption du système de gestion de l’apprentissage (SGA)

Recueillir les commentaires des utilisateurs et des utilisatrices et y donner suite afin d’améliorer le contenu, les formats et la prestation de la formation en fonction des besoins opérationnels

Aider à coordonner la logistique des programmes déployés à l’échelle du cabinet et contribuer au contenu publié par l’intermédiaire des canaux de communication internes (p. ex., l’intranet et les conseils Pratique parfaite)

Soutenir les activités de collecte de données et de production de rapports afin de contribuer à l’évaluation de l’efficacité de la formation et au repérage des possibilités d’amélioration

Collaborer avec les membres de l’équipe et le personnel technique afin que les besoins des utilisateurs et des utilisatrices soient pris en compte dans l’élaboration et la prestation de solutions d’apprentissage

Soutenir les activités liées au SGA, notamment le téléversement de contenu, la tenue à jour du catalogue, le balisage et les métadonnées, le suivi des tâches attribuées et l’aide à la

création et à la tenue à jour de programmes de formation

COMPÉTENCES

Maîtrise des applications de la suite Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams, OneNote, OneDrive) et des outils propres au domaine juridique, notamment les systèmes de gestion de documents, les plateformes CRM, les logiciels de comparaison de documents et les autres technologies essentielles liées au domaine du droit

Solides compétences en communication écrite et orale en anglais (le français est un atout majeur)

Expérience dans la création et la prestation de formations dans divers formats, notamment les séances en direct, les présentations virtuelles, le contenu vidéo (au moyen d’outils comme Camtasia) et les modules d’apprentissage en ligne

Aptitude à évaluer les besoins des utilisateurs et des utilisatrices et à adapter le contenu à divers profils professionnels, notamment les professionnel·les du droit, les adjoint·es et le personnel administratif

Solides aptitudes interpersonnelles et esprit d’équipe; aisance à travailler avec différents services, notamment les TI, les RH et les groupes de pratique dans différents domaines du droit

Grand sens de l’organisation et excellentes aptitudes en gestion du temps; capacité à concilier plusieurs projets et priorités en matière de formation

Connaissance des SGA, des principes de l’apprentissage chez l’adulte et de la mesure de l’impact de la formation (p. ex., sondages et indicateurs d’adoption des technologies)

La connaissance du HTML et/ou du CSS est un atout, notamment pour la prise en charge des contenus de formation en ligne, de la configuration du SGA et du matériel

d’apprentissage numérique

Curiosité et capacité d’adaptation, ainsi qu’un engagement à demeurer au fait de l’évolution des technologies et des tendances en matière d’apprentissage

Apply About employer

More about this job

Responsibilities

Design, deliver, and improve training for legal professionals and staff, including onboarding, software rollouts, workflow changes, and role-based support. Develop learning materials and e-learning, support learning management system operations, and help evaluate training effectiveness through feedback and reporting.

Requirements

Candidates should be proficient with Microsoft Office and legal technology, and experienced in creating and delivering live, virtual, video-based, and e-learning training. Strong communication, collaboration, organization, and user-needs assessment skills are required; familiarity with learning management systems and adult learning principles is expected, while French, HTML, and CSS are assets.

Skills

Training Design And Delivery
Microsoft Office
Office 365
OneNote
OneDrive
InterAction
WordLX
Legal Technology
Learning Management Systems
E-Learning Development
Camtasia
Adult Learning Principles
Change Management
Training Impact Measurement
HTML
CSS

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Office
Office 365
Word
Excel
PowerPoint
Outlook
Teams
OneNote
OneDrive
InterAction
WordLX
Document Management Systems
CRM Platforms
Document Comparison Software
Camtasia
Learning Management System
E-Learning
Adult Learning Principles
HTML
CSS
Training Design
Virtual Training
Video-Based Learning
Change Management
Pilot Testing
Learning Paths
Training Effectiveness Measurement
Adoption Metrics
Secure Document Management
Legal Technology

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