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Sales & Customer Service Associate

  • Mississauga, ON, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

Hi there! We’re Aykah Furniture (www.aykah.ca) and we’re looking for a customer-focused Sales Associate to join our in-store team and grow with us.

As a Sales Associate at Aykah Furniture, you’ll be the face of our showroom - welcoming customers, guiding them through our collections, and helping them find pieces that feel right for their homes. You’ll combine product knowledge with a personalized approach to create a seamless shopping experience, while supporting daily store operations and contributing to our continued growth.

What You’ll Be Doing

  • Greet and engage walk-in customers, providing personalized advice and product recommendations
  • Handle customer inquiries via email, messages, and phone with a professional and helpful tone
  • Post and manage listings on Facebook Marketplace using your personal account to drive customer engagement
  • Maintain a clean, welcoming showroom with well-organized product displays
  • Process transactions accurately (cash, credit/debit, and digital payments)
  • Support team members and collaborate on daily store operations

Why You’ll Love Working at Aykah

  • Competitive Pay: $17.60/hour + 2% commission on every sale (Most team members earn $1,200–$2000/month in commission!)
  • Fun, Supportive Culture: We’re a close-knit team that values collaboration, growth, and celebration - expect free snacks, desserts, and fun team events!
  • Growth Opportunities: With rapid business expansion, you’ll have the chance to take on new roles and show off your skills

Who You Are

  • Experienced in retail sales (2+ years preferred)
  • Experienced in customer service (1–3 years preferred)
  • A confident communicator who loves building customer relationships
  • Comfortable using your personal Facebook account to post and manage Marketplace ads
  • Energetic, self-motivated, and goal-driven
  • Able to work weekends and occasional evenings
  • Tech-savvy with strong multitasking and computer skills
  • Fluent in English (written and verbal); a second language is a bonus!
  • Eligible to work in Canada (Work Permits, PRs, and Citizens only – no students)

Nice to Have

  • Previous experience in customer service (1–3 years)
  • Class 5 driver’s license

Other Details

  • Job Type: Full-Time, In-Person
  • Location: Mississauga, ON
  • Remote Work: Not available

Ready to Join the Aykah Family?

If you’re passionate about sales, love helping people, and want to be part of a fast-growing, fun-loving team, we want to hear from you!

More about this job

Responsibilities

Greet and guide customers in the showroom to provide personalized product recommendations and a seamless shopping experience. Manage digital listings on Facebook Marketplace and handle customer inquiries via email and phone while maintaining store operations.

Requirements

Candidates should have 2+ years of retail sales and 1-3 years of customer service experience. Must be eligible to work in Canada, be tech-savvy, and available to work weekends and occasional evenings.

Skills

  • Retail Sales
  • Customer Service
  • Communication
  • Facebook Marketplace
  • Transaction Processing
  • Multitasking
  • Computer Skills
  • English Fluency

Benefits

  • Commission
  • Free Snacks
  • Free Desserts
  • Team Events

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Sales
  • Customer Service & Support

Keywords

  • Retail
  • Sales
  • Customer Service
  • Facebook Marketplace
  • Showroom Management
  • Point of Sale
  • Product Knowledge
  • Client Relations
  • Mississauga
  • Furniture Retail

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