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B&M Retail

Security Officer

Hamilton, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Are you a confident and professional Retail Security Officer? Do you enjoy safeguarding people, products, and store environments while delivering a welcoming customer experience?

Join our team in Hamilton and make a real difference!

In this role, you’ll be trusted with responsibility and play a vital role in safeguarding the store. Working closely with the Store Management Team, you’ll help prevent loss, manage risk and maintain high standards of safety and professionalism.

This is a full-time, permanent role with flexibility to work across daytime, evening and weekend shifts - ideal for someone who enjoys variety, responsibility and being an integral part of the store team.

What You’ll Be Doing

Actively monitoring the store to identify, prevent and report incidents
Operating and reviewing CCTV systems in line with company policies
Supporting the enforcement of Health & Safety procedures
Conducting investigations into stock loss, theft and fraud
Engaging with customers and colleagues to resolve situations calmly and effectively

What You’ll Bring

We’re looking for someone who is alert, calm under pressure and confident in their approach, with a strong sense of responsibility and a customer-first mindset. Similar security experience isn’t essential, but the key skills and behaviours required include:

Ability to follow procedures and remain composed in challenging situations
Strong verbal and written communication skills
Confidence handling difficult conversations in a professional manner
Sound judgement, honesty, integrity and a strong work ethic
A supportive team player who takes pride in doing the right thing

Why B&M?

There’s never been a better time to join. With strong leadership, big ambitions, and over 780 stores (and growing), we offer real opportunities to build your career. You’ll be joining a business that values integrity, teamwork and personal development where your contribution genuinely matters.

We offer you a range of great benefits including discount in our stores, a colleague portal offering discount for numerous retailers, hospitality & much more! Check out our full benefits here - https://careers.bmstores.co.uk/our-bm-benefits/

Ready to secure your future with a growing business? Apply today!

B&M are an equal opportunities employer. We are committed to creating an inclusive and diverse environment for all colleagues.

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More about this job

Responsibilities

Monitor the store, operate CCTV, report incidents, and help enforce health and safety procedures. Investigate stock loss, theft, and fraud, while working with store management and engaging customers and colleagues to resolve situations calmly.

Requirements

Previous security experience is not essential. Candidates should be alert, composed under pressure, able to follow procedures, communicate effectively, handle difficult conversations professionally, and demonstrate sound judgment, honesty, integrity, and teamwork.

Skills

Store Security Monitoring
CCTV Operation
Incident Reporting
Loss Prevention
Risk Management
Health And Safety Procedures
Investigations
Theft And Fraud Prevention
Verbal Communication
Written Communication
Conflict Resolution
Professionalism
Sound Judgment
Integrity
Teamwork
Customer Service

Benefits

Store Discount
Colleague Portal Discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail Security
Store Security
CCTV
Loss Prevention
Risk Management
Incident Monitoring
Incident Reporting
Health And Safety
Stock Loss
Theft
Fraud
Investigations
Customer Service
Conflict Resolution
Store Management
Security Procedures
Professionalism
Teamwork
Integrity

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