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Added 12 mins ago
Supply Chain Project Lead
Schneider Electric
Richmond, BC
$91,200 to $136,800 CAD / year
Full-time
Analyze supply chain and logistics data using business intelligence tools to support planning, cost tracking and operational decisions.
Added 12 mins ago
Lead Rental Technician : 1 Year Contract (Mississauga/Brampton)
The Home Depot Canada
ON · Ontario, Canada
Full-time
…your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15%…
Added 12 mins ago
Overnight Freight Supervisor Full Time- 6 Months Contract (WHITBY)
The Home Depot Canada
Whitby, ON
Full-time
…knowledge and support needed to successfully meet the needs of our business and achieve…
Added 12 mins ago
Replenishment Analyst
The Home Depot Canada
Toronto, ON
Other
…your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15%…
Added 12 mins ago
Product Manager, Salesforce Platform
Salesforce
Toronto, ON
Full-time
…looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it…
Added 12 mins ago
Associate Product Manager
Alchemy
Waterloo, ON
$70,000 to $90,000 CAD / year
Full-time
…is a diverse, tight knit group of engineers, scientists, and business professionals that like to spend time together in and out of the office. We are a team passionate about cars, cool…
Added 12 mins ago
Director, Campaign Marketing
OpenText
Richmond Hill, ON
Full-time
Own paid media strategy and budget. Search, paid social, programmatic and syndication across business unit, cross-business-unit and portfolio campaigns. Decide where the money goes, move it…
Added 13 mins ago
Revenue Performance Director
Dayforce
Canada
Success is measured by meaningful movement in the business, not simply by the volume of programs or content delivered.
Added 27 mins ago
Account Manager
Group SJR
Toronto, ON
Full-time
…marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic…
Added 28 mins ago
Business Development Associate
Ascend Partners Inc.
Toronto, ON
The role of Business Development Associate requires a motivated individual who can recognize and create opportunities/leads for potential new business. The Business Development Associate…
Added 28 mins ago
Senior Manager, Portfolio & Product Optimization, Global Transaction Banking (12-Month Contract)
Scotiabank
Toronto, ON
Senior Manager, Portfolio & Product Optimization is responsible for driving the strategic direction, planning and optimization of the Global Transaction Banking (GTB) cash management…
Added 28 mins ago
Web Engineering Manager & Digital Products Architect
Accenture
Toronto, ON
Full-time
…through the unlimited potential of imagination, technology, and…
Added 28 mins ago
Senior Manager, Sales Originator (Banking & Insurance)
Accenture
Toronto, ON
Full-time
As a Senior Manager, Sales Originator, you will be responsible for driving net-new revenue growth by identifying opportunities, developing executive relationships, qualifying prospects,…
Added 28 mins ago
Manager AML Risk Analytics
RBC
Toronto, ON
Full-time
The Manager, AML Risk Analytics is an execution-focused role positioned at the intersection of advanced data analytics and investigative intelligence within our financial crime prevention…
Added 28 mins ago
Senior Manager, AML Risk Analytics
RBC
Toronto, ON
Full-time
The Senior manager, AML Risk Analytics is a transformational role that bridges risk strategy, transaction monitoring, and investigative operations, ensuring effective financial crime…
Added 28 mins ago
Senior Project Manager
RBC
Toronto, ON
Full-time
…decision-making. Success is enabling businesses in achieving superior business performance and the development of an industry leading AI-Enabled operations to help drive scalable and…
Added 28 mins ago
Client Advisor
RBC
Winnipeg, MB
Full-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 43 mins ago
Saint John Registered Nurse Class A (RNCA) PCN 1250487
Horizon Health Network
Saint John, NB
Part-time
Demonstrated adherence to legislation and Horizon Health Confidentiality Policy to ensure all patient, business, financial and employee information is accessed on an as need to know basis.
Added 43 mins ago
Private Wealth Tax, Manager
PwC
AB
Full-time
As a PwC Private Tax Manager, you’ll work as part of a team of problem solvers, helping to solve complex business transactions, deliver high-quality client service and operational…
Added 58 mins ago
DYNAMITE - Operations Associate PT - Sherway Gardens
Groupe Dynamite, Inc Garage
Toronto, ON · Etobicoke, Ontario
Part-time
Reporting to the Store Manager, your main focus as Operations Associate is to provide support to the team to maximize company sales and profitability by maintaining stockroom organization…
Added 58 mins ago
DYNAMITE - Sales Associate FT - Royalmount
Groupe Dynamite, Inc Garage
Mont-Royal, QC
Full-time
Reporting to the Store Manager, your main focus as Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each customer.…
Added 58 mins ago
GARAGE - Co-Manager - Centre Eaton Montreal
Groupe Dynamite, Inc Garage
Montreal, QC
Full-time
Reporting to the Store Manager, your main focus as Co-Manager is to promote a positive omni channel shopping experience, build loyal client relationships and produce outstanding business…
Added 58 mins ago
DYNAMITE - Team Leader PT - CrossIron Mills
Groupe Dynamite, Inc Garage
Rocky View No 44, AB · Rocky View County, Alberta
Part-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 58 mins ago
DYNAMITE - Seasonal Sales Associate - Pen Centre
Groupe Dynamite, Inc Garage
St. Catharines, ON
Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 58 mins ago
DYNAMITE - Operations Associate PT - Yorkdale Shopping Centre
Groupe Dynamite, Inc Garage
Toronto, ON · North York, Ontario
Part-time
Reporting to the Store Manager, your main focus as Operations Associate is to provide support to the team to maximize company sales and profitability by maintaining stockroom organization…

B3 Systems

Customer Success Manager

Toronto, ON, M4T 2T5, Canada

Job type: Full-time
Experience: 2+ years of experience in customer-facing technical roles such as Customer Success, Technical Account Management, Solutions Consulting, Technical Business Analysis.
Posting language: English
Posted: Sep 28, 2026

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Original job description

About B3

B3 is a cloud-native, AI-driven data experiences innovator that puts data to work for everyone. Powered by AI, data science, and a secure data foundation, our platform makes data actionable with seamless integration, real-time visibility, and intuitive dashboards. With B3, companies get intelligent, agile data experiences that drive exponential business impact.

About the Role

At the intersection of Customer & Technology. As a Customer Success Manager with B3, you'll own our clients for the long-term, ensuring they realize meaningful and ongoing value from the B3 Systems platform so they continue to grow with us.

This role balances retention-first customer mindset with a proactive approach to identifying and expanding opportunities to increase customer value and footprint. Your success will come from helping customers get more out of B3rry!

About the Work

Manage a portfolio of customer accounts and develop a strong understanding of their operations, objectives, deployments, and priorities..
Build relationships with stakeholders across technical, operational, and leadership teams.
Maintain regular contact with customers through meetings, calls, and written communication to understand progress, challenges, and emerging needs.
Guide customers through product adoption, onboarding of new teams or sites, and the rollout of new capabilities.
Deepen customer relationships by driving successful outcomes, mitigating risk, and expanding platform adoption across teams, sites, or use cases.
Surface customer feedback and industry insights that help shape product direction and priorities.
Identify opportunities for account growth that are aligned with customer goals and demonstrated value.

About You

2+ years of experience in customer-facing technical roles such as Customer Success, Technical Account Management, Solutions Consulting, Technical Business Analysis.
Excellent written/verbal communication, organization, presentation, and project management skills. (Bilingual, French an asset).
Advanced ability to understand business objectives through requirements gathering and analysis.
Advanced Engineering degree would be preferred.

Knowledge In The Following Technical Areas Are a Plus:

Working knowledge and an understanding of Automation or Manufacturing environments.

An understanding of Decision Science, Insights & Analytics.

AI Adoption or Digital Transformation

About the Office

All In, In Office – Centrally located at the Corner of Yonge & St. Clair, we show up together, every weekday. Face-to-face time fuels our culture, speed, and creativity.
Built for Growth – We’re moving fast, keeping structure light, and rewarding people who take ownership and drive momentum.

If you’re driven by applied AI, enjoy working in the future, and want to build data science solutions that make a real impact, we’d love to meet you.

Note: This position reflects an existing vacancy. B3 Systems is proud to be an Equal Employment Opportunity employer. We truly appreciate your interest in joining our team. While we may not be able to connect with every applicant, we will reach out directly to those selected for next steps. No “artificial intelligence” tool will be used to screening, assessment or selection of applicants for this opportunity.

We celebrate diversity and are committed to creating an inclusive, supportive workplace where everyone can thrive. If you require any accommodations or support at any stage of the selection process, please let us know - we’re happy to help.

Apply About employer

More about this job

Responsibilities

Manage a portfolio of customer accounts to ensure long-term value realization and platform adoption. Build strong relationships with stakeholders while identifying opportunities for account growth and providing product feedback.

Requirements

Requires 2+ years of experience in customer-facing technical roles such as Customer Success or Technical Account Management. An advanced engineering degree is preferred, along with strong communication and project management skills.

Skills

Customer Success
Technical Account Management
Solutions Consulting
Technical Business Analysis
Project Management
Data Science
AI Adoption
Digital Transformation
Automation
Manufacturing
Decision Science
Analytics
Stakeholder Management
Requirements Gathering
Product Adoption
Communication

Visa sponsorship

Not detected in the job text

Keywords

Cloud-native
AI-driven
Data science
B3 Systems
Customer Success Manager
Automation
Manufacturing
Decision Science
Insights
Analytics
Digital Transformation
Stakeholder management
Product adoption
Project management
Technical account management
Solutions consulting
Technical business analysis
Data experiences
Account growth
Customer retention

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