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Badger Infrastructure Solutions Ltd

Operations Supervisor

Fort McMurray, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 12, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

The Operations Supervisor is an integral leader within the operations team, responsible for ensuring the safe, efficient, and effective execution of daily operations. Key responsibilities include enforcing safety standards, onboarding and developing new operators, supporting customer satisfaction, and maintaining operational excellence. This position also contributes to business development efforts by identifying growth opportunities, fostering client relationships, and supporting the continued expansion of the operation.

The compensation for this role will be commensurate based on education and/or experience.

RESPONSIBILITES

What You'll Be Doing:

Assists with dispatching units and schedule projects daily.
Communicates with clients, with a customer service focus daily.
Builds relationship with potential, new and existing customers- with a focus on increasing Badger’s sales revenues and customer retention.
Assists with project related biddings and proposals.
Drives new business development and revenue growth by identifying opportunities with Indigenous communities and organizations, building trusted relationships that are mutually beneficial.
Supports and improves business development daily.
Reviews operator’s daily paperwork (Daily trip ticket, FLRA, DOT logs).
Ensures that operators are following Badger’s maintenance polices procedures.
Delivers material to the units in the field if required.
Assists and supports with monthly safety meeting which includes preparing the agenda.
Performs daily onsite safety inspections.
Ensures that utility dig preauthorization (ex: 811-DIG) is complete.

QUALIFICATIONS

What You'll Need For Success:

Education: High School Diploma or equivalent.
Previous experience required in one of the following industries: Vacuum / Pump Trucks, Commercial Underground Construction, Trucking/Fleet Management, Sewer / Water Line, Underground Utilities, Waste, Equipment Rentals.
Valid Class 3 or 1 preferred.
Supervisory experience required.
Mechanical skills preferred.
Sales experience preferred.
Computer skills and strong organizational skills required, with a preference for Oracle or similar system.
Excellent interpersonal and communication skills, a positive attitude, and a willingness to take on new challenges.
Physically capable of lifting 50 pounds, standing/walking for extended periods, climbing, balancing, bending, stooping, kneeling, and working in various weather conditions.

Badger Infrastructure Solutions is the industry leader in non-destructive hydro-excavation (hydrovac) services. Since 1992, Badger has been innovating cutting-edge technology and providing services to a diverse customer base, including oil and gas, energy, industrial, construction, transportation and other markets, as well as numerous government agencies within Canada and the United States. We hire great people from a wide array of backgrounds, not because it is the right thing to do, but because it makes Badger stronger.

There has never been a better time to join and grow with Badger.

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More about this job

Responsibilities

The Operations Supervisor is responsible for overseeing daily field operations, ensuring safety compliance, and managing operator performance. They also actively drive business development by identifying growth opportunities and maintaining strong client relationships.

Requirements

Candidates must have a high school diploma and previous supervisory experience in industries such as construction, trucking, or utility services. A valid Class 3 or 1 driver's license is preferred, along with strong organizational and communication skills.

Skills

Operations management
Safety compliance
Business development
Dispatching
Fleet management
Project bidding
Proposal writing
Mechanical aptitude
Sales
Organizational skills
Communication
Leadership
Onboarding
Reporting

Visa sponsorship

Not detected in the job text

Keywords

Operations Supervisor
Hydro-excavation
Safety inspections
Dispatching
Business development
Customer retention
DOT logs
FLRA
Utility dig
Vacuum trucks
Pump trucks
Commercial construction
Fleet management
Oracle
Sales revenue
Project bidding
Indigenous relations
Maintenance procedures
Field operations
Safety meetings

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