Operations Supervisor
- Fort McMurray, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
The Operations Supervisor is an integral leader within the operations team, responsible for ensuring the safe, efficient, and effective execution of daily operations. Key responsibilities include enforcing safety standards, onboarding and developing new operators, supporting customer satisfaction, and maintaining operational excellence. This position also contributes to business development efforts by identifying growth opportunities, fostering client relationships, and supporting the continued expansion of the operation.
The compensation for this role will be commensurate based on education and/or experience.
RESPONSIBILITES
What You'll Be Doing
What You'll Need For Success:
The compensation for this role will be commensurate based on education and/or experience.
RESPONSIBILITES
What You'll Be Doing
- Assists with dispatching units and schedule projects daily.
- Communicates with clients, with a customer service focus daily.
- Builds relationship with potential, new and existing customers- with a focus on increasing Badger’s sales revenues and customer retention.
- Assists with project related biddings and proposals.
- Drives new business development and revenue growth by identifying opportunities with Indigenous communities and organizations, building trusted relationships that are mutually beneficial.
- Supports and improves business development daily.
- Reviews operator’s daily paperwork (Daily trip ticket, FLRA, DOT logs).
- Ensures that operators are following Badger’s maintenance polices procedures.
- Delivers material to the units in the field if required.
- Assists and supports with monthly safety meeting which includes preparing the agenda.
- Performs daily onsite safety inspections.
- Ensures that utility dig preauthorization (ex: 811-DIG) is complete.
What You'll Need For Success:
- Education: High School Diploma or equivalent.
- Previous experience required in one of the following industries: Vacuum / Pump Trucks, Commercial Underground Construction, Trucking/Fleet Management, Sewer / Water Line, Underground Utilities, Waste, Equipment Rentals.
- Valid Class 3 or 1 preferred.
- Supervisory experience required.
- Mechanical skills preferred.
- Sales experience preferred.
- Computer skills and strong organizational skills required, with a preference for Oracle or similar system.
- Excellent interpersonal and communication skills, a positive attitude, and a willingness to take on new challenges.
- Physically capable of lifting 50 pounds, standing/walking for extended periods, climbing, balancing, bending, stooping, kneeling, and working in various weather conditions.
More about this job
Responsibilities
Coordinates daily dispatch and project schedules, supports customer satisfaction, and develops relationships with existing and prospective clients to grow revenue. Promotes safe and efficient operations by reviewing operator paperwork, supporting safety meetings, conducting site inspections, and ensuring maintenance and utility-dig authorization procedures are followed.
Requirements
A high school diploma or equivalent and supervisory experience are required, along with prior experience in a relevant trucking, construction, utilities, waste, or equipment-rental industry. Strong computer, organizational, interpersonal, and communication skills are required; a Class 3 or 1 license, mechanical skills, and sales experience are preferred.
Skills
- Supervisory Experience
- Operations Coordination
- Dispatching
- Scheduling
- Customer Service
- Business Development
- Sales
- Proposal and Bid Support
- Safety Inspections
- Safety Compliance
- Operator Onboarding and Development
- Fleet Maintenance
- Mechanical Skills
- Computer Skills
- Organizational Skills
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Logistics
- Construction
- Sales
- Security & Safety
Keywords
- Operations Supervision
- Daily Dispatch
- Project Scheduling
- Customer Service
- Client Relationships
- Business Development
- Revenue Growth
- Sales
- Bids and Proposals
- Indigenous Communities
- Operator Onboarding
- Operator Development
- Daily Trip Tickets
- FLRA
- DOT Logs
- Fleet Maintenance
- Safety Meetings
- On-Site Safety Inspections
- 811-DIG Preauthorization
- Vacuum Trucks
- Pump Trucks
- Underground Construction
- Trucking
- Fleet Management
- Sewer and Water Lines
- Underground Utilities
- Waste
- Equipment Rentals
- Class 3 License
- Class 1 License