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Added 2 days ago
Senior Security Operations Specialist
CDW
Mississauga, ON
Full-time
The Sr. Specialist – Managed Security Services continues second-level technical client support provided by the Analyst and Sr. Analysts. The Sr. Specialist has proven process experience in…
Added 1 day ago
Securities Operations Specialist
Insight Global
Toronto, ON
$28 to $30 CAD / hour
Contract
…plan; and partnering with lines of business or other Wealth Operations teams to ensure timely and satisfactory resolution of inquiries. Security set up includes equities, fixed income,…
Added 3 days ago
Senior Specialist, Technology Operations
Loblaw Companies Limited
Brampton, ON
Full-time
Senior Specialist, Technology Operations, Brampton, ON
Added 5 days ago
Sr Cybersecurity & Operations Specialist
Vermilion Energy
Calgary, AB
Full-time
…cloud environments? We are hiring a Senior Cybersecurity & Operations Specialist for our Calgary head…
Added 2 days ago
HR Operations and Employee Experience Specialist
Science North
Sudbury, ON · Greater Sudbury, ON
…along with a thriving International Sales business and bases of operations in Thunder Bay and Sault Ste. Marie along with national touring operations. Our people are what drives the success…
Added 2 days ago
People & Performance Operations Specialist
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
We’re searching for a People & Performance Operations Specialist. Are you searching for new possibilities? This role is based out of our Head Office in Surrey, BC with a hybrid work model…
Added 2 days ago
Media Operations Specialist
Publicis Groupe Holdings B.V
Toronto, ON
Full-time
This associate is a Media Operations Specialist for all Paid Media across Visa. This associate drives accountability across Starcom teams by establishing workflows, cross-functional…
Added 2 days ago
Global Sales Operations Specialist
Seequent
Vancouver, BC
Full-time
The Global Sales Operations Specialist supports the ongoing growth of the organisation through accurate, timely and compliant execution of business-as-usual activities across the customer-…
Added 2 days ago
People Operations Specialist
Motion LP
Toronto, ON
Full-time
Consider joining us as a People Operations Specialist if:
Added 2 days ago
Credit Card Operations Specialist
Meridian Credit Union
St. Catharines, ON
Full-time
As a member of the Credit Card Operations & Compliance team, the Credit Card Operations Specialist serves as a key operational subject matter expert responsible for supporting and enhancing…
Added 2 days ago
Payment Operations Specialist/ Banking Operations Specialist
Collabera
Toronto, ON
$18 to $19 CAD / hour
Contract
Title: Payment Operations Specialist/ Banking Operations Specialist
Added 2 days ago
Client Operations Specialist
Leads.io
Toronto, ON
$50,000 to $60,000 CAD / year
Full-time
We're looking for a Client Operations Specialist to own the end-to-end rollout and quality assurance of our direct client campaigns at Leads.io.
Added 2 days ago
Client Operations Specialist
Leads.io
Remote, Canada
Full-time · Remote
We’re looking for a Client Operations Specialist to own the end-to-end rollout and quality assurance of our direct client campaigns at Leads.io.
Added 2 days ago
Senior Security Operations Specialist
CDW
Mississauga, ON
Full-time
The Sr. Specialist – Managed Security Services continues second-level technical client support provided by the Analyst and Sr. Analysts. The Sr. Specialist has proven process experience in…
Added 2 days ago
Adjoint(e) Administratif(-ve) des opérations / Operations Specialist
Waste Management, Inc. (WM)
Montreal, QC · ANJOU, QC
Full-time
Fournir un soutien administratif aux gestionnaires, et d'aider à la coordination de tous les aspects des opérations quotidiennes, y compris l'enregistrement et la communication des données
Added 3 days ago
People Operations & Payroll Specialist
Trolley
Montreal, QC
Full-time
Trolley is looking for a People Operations & Payroll Specialist to join our People & Culture team. This is a broad, hands-on role focused on delivering the day-to-day People Operations…
Added 3 days ago
Specialist, Procurement (Operations)
SaskPower
Regina, SK
Full-time
The Procurement Operations Specialist is responsible for leading and managing complex procurement activities that support operational, capital, and strategic business objectives. This…
Added 3 days ago
Senior Specialist, Technology Operations
Loblaw Companies Limited
Brampton, ON
Full-time
Senior Specialist, Technology Operations, Brampton, ON
Added 2 months ago
Product Operations Specialist
Pigment
Toronto, ON
Full-time
As a Product Operations Specialist, you will play a key role in helping Pigment’s Support team scale by owning a high-volume category of Technical Operations tickets.
Added 3 days ago
Operations Specialist II
Edward Jones
Mississauga, ON
$52,100 to $85,800 CAD / year
Full-time
…so, you may be an ideal candidate for the open position of Operations Specialist II within the Canada Operations team at Edward Jones. Responsibilities include processing cheque…
Added 3 days ago
Operations Data Specialist
Pacific Energy Canada
Vancouver, BC
The Operations Data Specialist is part of Woodfibre LNG's Engineering Support team and is responsible for implementing and maintaining the Engineering Data Warehouse (EDW). The role will…
Added 3 days ago
Operations Senior Specialist
Manulife
Toronto, ON
Full-time
The Operations Senior Specialist will execute structured QA cycles, build repeatable testing and validation processes, and support change coordination. They will also provide capacity depth…
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Operations Data Specialist
Woodfibre LNG
Vancouver, BC
Full-time
The Operations Data Specialist is part of Woodfibre LNG's Engineering Support team and is responsible for implementing and maintaining the Engineering Data Warehouse (EDW). The role will…
Added 3 days ago
Accounts Payable Operations Specialist
Eski Inc
Montreal, QC
Full-time
We’re looking for an Accounts Payable Operations Specialist
Added 3 days ago
Accounts Payable Operations Specialist
PixMob
Montreal, QC
Full-time
We’re looking for an Accounts Payable Operations Specialist

Baidu USA

Partner Operations Specialist – Ad Ecosystem

Toronto, ON, Canada

Pay: Hourly Pay Rate Range: $25-$35/h
Posting language: English
Posted: Sep 11, 2026

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Original job description

Partner Operations Specialist – Ad Ecosystem

Location: Toronto, ON, Canada / Mountain View, CA, US (Hybrid)

Job Type: Contractor, Full Time, Monday - Friday

Position Overview

MediaGo is seeking a motivated, detail-oriented Partner Operations Specialist to join our global operations team. In this role, you will serve as a key operational bridge between our global business teams and third-party technology & ecosystem verification partners, ensuring the long-term health, compliance, and operational excellence of our programmatic advertising platform.

This role combines partner communication, case management, and cross-functional coordination. You will be responsible for managing day-to-day partner communications, handling ad quality and compliance appeals, establishing standardized escalation trackers, and gathering market intelligence to support sustainable business growth across North America and global markets.

Key Responsibilities

1. Partner Relationship & Account Operations

Serve as the day-to-day operational point of contact for key ecosystem technology, compliance, and measurement partners.
Organize and lead regular operational check-ins (weekly/bi-weekly cadence) to review open cases, platform updates, and service SLAs.
Foster collaborative, trusted working relationships with external partner teams across North America.

2. Case & Appeal Management (Ad Quality & Policy)

Own the end-to-end management of ad compliance appeals, domain whitelisting, and creative scan troubleshooting across top supply and publisher channels.
Coordinate urgent (P0/P1) case escalations, investigate root causes with internal stakeholders, and submit well-documented appeals to external review teams.
Drive cases to resolution to ensure minimal disruption to live traffic and partner monetization.

3. Cross-Functional Coordination

Act as the communication liaison between external partners and internal teams, including Client Management, Business Development, Ad Operations, and Product/Engineering.
Translate operational feedback and policy guidelines into clear, actionable recommendations for internal account managers and technical teams.

4. Tracking & Ecosystem Intelligence

Build and maintain a centralized Case & Escalation Tracker to log issue types, partner responses, resolution times, and recurring root causes.
Stay up-to-date on emerging industry standards, platform policy updates, and brand safety benchmarks, sharing relevant insights with the broader team.
Proactively explore and build early communication channels with broader industry service providers to prepare for future business needs.

Qualifications & Requirements

Experience: 1–3 years of experience in account management, ad operations, partner solutions, customer success, or related client-facing operational roles (AdTech, digital media, or SaaS experience preferred).
Communication Skills: Excellent verbal and written English communication skills; comfortable presenting issues clearly and professionally to external partner representatives.
Language Proficiency: Bilingual fluency in English and Mandarin Chinese (written & spoken) is strongly preferred to facilitate smooth cross-border collaboration between North American partners and global engineering/operations teams.
Core Competencies:
- High attention to detail with strong organizational and follow-through capabilities.
- Proactive problem-solver with patience and persistence in managing multi-step case appeals.
- Ability to thrive in a fast-paced, cross-timezone work environment.
Technical Aptitude: Foundational familiarity with digital advertising concepts (DSP, SSP, programmatic buying, ad serving) is a plus, though deep technical engineering expertise is not required.
Education: Bachelor’s degree in Business, Marketing, Communications, Information Systems, or equivalent practical experience.

Hourly Pay Rate Range: $25-$35/h

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More about this job

Responsibilities

The Partner Operations Specialist will manage day-to-day communications with ecosystem partners and handle ad quality compliance appeals. They will also act as a liaison between external partners and internal teams to ensure operational excellence and platform health.

Requirements

Candidates should have 1–3 years of experience in account management, ad operations, or related client-facing roles. A bachelor's degree is required, and bilingual fluency in English and Mandarin Chinese is strongly preferred.

Skills

Account Management
Ad Operations
Partner Solutions
Customer Success
AdTech
Digital Media
SaaS
Programmatic Advertising
Case Management
Compliance
Ad Quality
Communication
Problem-solving
Data Tracking
Mandarin Chinese
English

Visa sponsorship

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Keywords

AdTech
Programmatic Advertising
DSP
SSP
Ad Serving
Compliance
Brand Safety
Account Management
Partner Operations
Digital Media
SaaS
Case Management
Market Intelligence
Ad Quality
Domain Whitelisting
Creative Scan
SLA
Cross-functional Coordination
Operational Excellence
Mandarin Chinese

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