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Operations manager, restaurant

  • Calgary, AB, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Overview

Languages

English

Education

  • College/CEGEP

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Plan and organize daily operations
  • Determine type of services to be offered and implement operational procedures
  • Balance cash and complete balance sheets, cash reports and related forms
  • Conduct performance reviews
  • Organize and maintain inventory
  • Ensure health and safety regulations are followed
  • Negotiate arrangements with suppliers for food and other supplies
  • Participate in marketing plans and implementation
  • Address customers' complaints or concerns
  • Provide customer service

Supervision

  • Staff in various areas of responsibility

Additional information

Work conditions and physical capabilities

  • Work under pressure
  • Repetitive tasks
  • Attention to detail

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent written communication
  • Organized
  • Team player
More about this job

Responsibilities

Plan and organize restaurant operations, establish service offerings and procedures, manage cash and inventory, and ensure health and safety compliance. Supervise staff, negotiate with suppliers, support marketing activities, and address customer concerns while providing customer service.

Requirements

Requires a college or CEGEP education and 2 to less than 3 years of experience. The role is on-site and calls for working under pressure, attention to detail, organization, client focus, effective interpersonal and written communication, and teamwork.

Skills

  • Daily Operations Planning
  • Operational Procedures
  • Cash Balancing
  • Financial Reporting
  • Performance Reviews
  • Inventory Management
  • Health And Safety Compliance
  • Supplier Negotiation
  • Marketing Implementation
  • Complaint Resolution
  • Customer Service
  • Staff Supervision
  • Written Communication
  • Organization
  • Teamwork

Visa sponsorship

Not detected in the job text

Categories

  • Hospitality
  • Food & Beverage
  • Management & Leadership
  • Customer Service & Support
  • Finance & Accounting

Keywords

  • Restaurant Operations
  • Daily Operations Planning
  • Service Offerings
  • Operational Procedures
  • Cash Balancing
  • Balance Sheets
  • Cash Reports
  • Performance Reviews
  • Inventory Management
  • Health And Safety Regulations
  • Supplier Negotiation
  • Food Supplies
  • Marketing Plans
  • Customer Complaints
  • Customer Service
  • Staff Supervision
  • On-Site Work

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