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Baker Tilly Canada

Administrative Assistant

Windsor, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: Minimum 3-5 year’s work experience in a professional services work environment in a similar role.
Posting language: English
Posted: Oct 26, 2026

Original job description

Baker Tilly is one of the largest firms of chartered professional accountants in Canada. We offer the opportunity to pursue your professional accounting career in a large firm with significant resources and mentoring while still enjoying an exceptional work-life balance.

Our unique structure fosters a client-service focus built from local, national and international expertise. We are a proud member of Baker Tilly International, giving us a diversified team of over 25,000 partners and staff spanning 145 countries. Our Windsor office is one of the area's fastest growing accounting and advisory firms in the area. Collectively, we offer a comprehensive range of accounting, auditing, tax and business advisory services to mid-market commercial clients, their shareholders and families, as well as multi-national businesses and not-for-profit organizations.

Your primary responsibilities will include:

Client Assistance: Assist clients with appointment scheduling, inquiries, and general information. Provide outstanding customer service, ensuring clients feel valued and their needs are addressed promptly.
Appointment Management: Schedule and coordinate client appointments with the appropriate staff members. Maintain the appointment calendar, ensuring efficient use of time and resources.
Communication Liaison: Serve as a point of contact for internal and external communication, ensuring messages are relayed accurately and promptly to the appropriate parties. Disseminate information effectively within the organization.
Administrative Support: Provide administrative assistance to various departments within the accounting firm, such as preparing documents, filing, data entry, and other clerical tasks as required.
Confidentiality and Security: Maintain strict confidentiality regarding sensitive information and ensure the security of client records and files. Adhere to data protection policies and procedures.
Problem Resolution: Handle client inquiries, complaints, or issues professionally and efficiently, escalating matters as necessary to the appropriate individuals or departments.
Team Collaboration: Collaborate with colleagues and staff members to ensure smooth operations and effective teamwork. Support other administrative staff when required.
Document Preparation: Review, modify, and prepare general templates, letters, reports, PowerPoint presentations, Word documents, and Excel workbooks. Support preparation and assembly of tax returns, financial statements, and audit packages
Database Maintenance: Update and maintain internal databases to ensure information is current and accessible.

A successful candidate will have:

Post-secondary diploma or degree.
Minimum 3-5 year’s work experience in a professional services work environment in a similar role. Customer facing client service experience is considered an asset.
Familiarity with CaseWare, Case view and Doc-It would be an asset as is familiarity with accounting terminology.
Excellent verbal and written communication skills, with a professional and friendly demeanor.
Strong organizational and time management abilities.
Ability to handle multiple tasks simultaneously, prioritize effectively, and work well under pressure.
Discretion and ability to maintain confidentiality when dealing with sensitive information.
Strong attention to detail and accuracy.
Proficient in using Microsoft Office software, including Excel, Word, PowerPoint, and Outlook.

Application Information:

We offer a very competitive salary and benefits package based on experience and qualifications, as well as the opportunity to excel and advance your career in a dynamic public accounting environment.

If you are interested in applying for this position, submit your resume and cover letter to btw-hr@bakertilly.ca.

We thank all applicants for their interest but only those candidates selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Assist clients, coordinate appointments, manage communications, and provide administrative support across departments. Prepare and organize documents and accounting packages, maintain databases, protect confidential information, and resolve or escalate client issues.

Requirements

Requires a post-secondary diploma or degree and 3–5 years of experience in a similar role within a professional services environment. Candidates should have strong communication, organizational, time-management, confidentiality, and Microsoft Office skills; familiarity with CaseWare, CaseView, Doc-It, and accounting terminology is an asset.

Skills

Client Service
Appointment Scheduling
Calendar Management
Written Communication
Verbal Communication
Organization
Time Management
Multitasking
Prioritization
Confidentiality
Attention to Detail
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Database Maintenance

Benefits

Benefits Package

Visa sponsorship

Not detected in the job text

Keywords

Accounting
Professional Services
Client Service
Appointment Scheduling
Calendar Management
Administrative Support
Document Preparation
Filing
Data Entry
Confidentiality
Data Protection
Client Records
Problem Resolution
Tax Returns
Financial Statements
Audit Packages
Database Maintenance
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
CaseWare
CaseView
Doc-It
Accounting Terminology

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