Find work in Canada.

554,518 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 37 mins ago
R
Intermediate IT Business Analyst
Resonaite
Toronto, ON
- Contract
3–5 years of experience as a Business Analyst or Project Coordinator within an IT or technology environment
Added 37 mins ago
TT
Senior Coordinator, Human Resources
Toronto Tempo
Toronto, ON
- Full-time
…community. We are seeking a dynamic and experienced Senior Coordinator, Human Resources to join our…
Added 1 hour ago
BA
Workplace Experience Coordinator
Brown and Beattie
Markham, ON
- Full-time
Brown & Beattie is looking for a Workplace Experience Coordinator to take ownership of the day-to-day experience of our Head Office.
Added 1 hour ago
Accounting Coordinator (Maternity Leaver Contract)
Hollywood Bowl Group
Oakville, ON
We're looking for an Accounting Coordinator - Maternity Leave Contract (12-20 months) to join our team and support day-to-day finance operations, including invoice processing,…
Added 1 hour ago
Facilities Coordinator
Snowbird Aviation Services
Saskatoon, SK
The Facilities Coordinator oversees building operations, maintenance, and facility systems across all company bases, ensuring assets are maintained to a high standard and employees and the…
Added 1 hour ago
CO
Human Resources Coordinator
County of Middlesex
London, ON
- Full-time
As part of the Human Resources Team, the Human Resources Coordinator provides HR services and support to assist with the day-to-day operations of the department, with a focus on…
Added 2 hours ago
VS
Accounting & Bookkeeping Volunteer
Volunteer Success
Richmond Hill, ON
- Internship
Practise expense tracking, document control and reconciliation support using real administrative tasks. Build confidence explaining discrepancies and preparing records that another person…
Added 2 hours ago
VS
Website & Digital Support Volunteer
Volunteer Success
Richmond Hill, ON
- Internship
Time commitment: 10 hours per week. No fixed minimum placement length; arrange the length and required meetings or shifts with the coordinator.
Added 2 hours ago
VS
Research & Grant Support Volunteer
Volunteer Success
Richmond Hill, ON
- Internship
Time commitment: 10 hours per week. No fixed minimum placement length; arrange the length and required meetings or shifts with the coordinator.
Added 2 hours ago
VS
Volunteer Coordination Volunteer
Volunteer Success
Richmond Hill, ON
- Internship
Update volunteer schedules and availability records, and flag gaps or changes for the staff coordinator.
Added 2 hours ago
VS
Events & Community Outreach Volunteer
Volunteer Success
Richmond Hill, ON
- Internship
Time commitment: 10 hours per week. No fixed minimum placement length; arrange the length and required meetings or shifts with the coordinator.
Added 2 hours ago
VS
Data Analysis Volunteer
Volunteer Success
Richmond Hill, ON
- Internship
Time commitment: 10 hours per week. Confirm placement length and required meetings or shifts with the coordinator.
Added 2 hours ago
VS
Administrative Support Volunteer
Volunteer Success
Richmond Hill, ON
- Internship
If you enjoy bringing order to busy days, this is a practical way to support your community. As an Administrative Support Volunteer with U+ Community, you will help keep everyday…
Added 2 hours ago
CW
Office Business Coordinator
Canadian Wealth Inc.
Calgary, AB
- Full-time
We are seeking a motivated, organized, and ambitious Business Administrative Coordinator to join our Calgary team.
Added 4 hours ago
BT
Client Service & Intake Administrator
Baker Tilly Canada
Iqaluit, NU
- Full-time
Maintain intake logs, file tracking lists, and daily status updates as directed by the Tax Operations Coordinator.
Added 5 hours ago
WC
Housing Services Coordinator (2026-410-HHS)
WoodGreen Community Services
Toronto, ON
- Full-time
Competition #2026-410 HHSHousing Services Coordinator (2026-410-HHS)Employment Type:Permanent Full-Time, Bargaining Unit Work Hours:35 hours/week (M-F 9am-5pm)Work Setting:Exclusively…
Added 5 hours ago
LC
Athletics & Recreation Coordinator
Lambton College
Sarnia, ON
- Internship
…contacted regarding this competition, please advise the interview coordinator of accommodation measures you may require during our selection process. Information received relating to…
Added 5 hours ago
CO
Administrative Assistant 3 - Records
City of Saint John
Saint John, NB
- Full-time
Under the general supervision of the Information Services Coordinator, this permanent position is responsible for submissions of reports to Statistics Canada and the provision of condensed…
Added 6 hours ago
IR
Intake Coordinator (33113)
IME RESOURCES LLC
Toronto, ON
- $21 to $25 CAD / hour
- Full-time
…None, NYRC is growing! We are looking for a skilled Intake Coordinator for a busy multidisciplinary Independent Medical Examination…
Added 8 hours ago
WC
Housing Services Coordinator (2026-410-HHS)
WoodGreen Community Services
Toronto, ON
- Full-time
Competition #2026-410 HHS Housing Services Coordinator (2026-410-HHS)
Added 9 hours ago
R|
Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 9 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the group manager, the clinical research coordinator will be responsible for supporting the successful conduct of clinical research trials in oncology at the Cedars…
Added 9 hours ago
OC
Marketing And Business Development Coordinator
Options Consulting Solutions
Toronto, ON
- $68,000 to $73,000 CAD / year
- Full-time
Reporting to the Director in Marketing and working closely with the larger Marketing team, the Coordinator will partner with senior leadership and other key stakeholders to:
Added 10 hours ago
VC
Project Coordinator, Medical Quality Improvement
Vancouver Coastal Health
Vancouver, BC
- $32.44 to $46.64 CAD / hour
- Full-time
Come work as a Project Coordinator with Vancouver Coastal Health (VCH)!
Added 11 hours ago
RC
Sales & Events Coordinator
River Cree Resort & Casino
Spruce Grove, AB
- Full-time
Administrative support for the Sales Manager and Sr. Sales Manager. Responsible for managing less complex group/catering-related opportunities. Ensures business is turned over properly and…

Baker Tilly Canada

Client Service & Intake Administrator

Iqaluit, NU, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 1, 2026
Posting language: English
Posted: Nov 1, 2026

Original job description

Position Summary

The Client Service & Intake Administrator is the first point of contact for personal tax clients and is responsible for receiving, organizing, documenting, and tracking client information from the time it is received through to preparation. This role is critical to ensuring complete intake packages, clear client communication, and proper file movement during peak tax season.

Purpose of the role

Provide reliable front-desk and intake coverage during tax season.
Ensure client files are complete, documented, and ready for preparation.
Maintain strong client service while protecting confidential taxpayer information.

Key Responsibilities

Client service and intake

Greet clients and respond to phone, email, and in-person inquiries in a professional manner.
Receive tax packages and verify that required intake documents are included, including questionnaires, engagement letters, direct deposit information where applicable, and authorisation forms.
Identify missing information at intake and document what is outstanding so that preparers and reviewers can easily understand the file status.
Ensure client preferences, contact information, and communication notes are clearly captured.

File setup and tracking

Create, organise, and maintain paper and electronic client files using the firm's current tax-season process.
Assign or update workflow status as files move through intake, work in process, waiting for client, review, invoicing, signing/payment, and completion.
Maintain intake logs, file tracking lists, and daily status updates as directed by the Tax Operations Coordinator.
Ensure files are placed in the correct physical or electronic queue and are easy for the next team member to locate.

Administrative and documentation support

Assist with scanning, saving, and naming documents in accordance with office standards.
Support return assembly, signing package preparation, payment/signature coordination, and final client pickup or delivery processes.
Assist with client follow-up requests for missing documents or clarification.
Maintain adequate supplies at the intake area and identify issues that may affect service levels.

Confidentiality and client care

Handle sensitive personal and financial information with discretion.
Escalate unusual, urgent, or client-service sensitive matters promptly.
Maintain a calm, organised, and helpful presence during peak periods.

Qualifications And Experience

Strong customer service and communication skills.
Excellent organisation and attention to detail.
Comfort using Microsoft Office and electronic filing systems.
Previous administrative, reception, bookkeeping, or tax office experience is an asset.
Ability to work onsite on a full-time basis.
Ability to work additional hours and accommodate flexible scheduling during peak periods.

Reporting and working relationships

Reports to the designated office lead. Works closely with preparers, reviewers, partners/managers, and administrative support staff.

Success measures

Complete and accurate intake packages.
Timely client follow-up and reduced intake-related delays.
Accurate workflow status updates.
Positive client service experience during peak season.

Please submit your resume and cover letter to btw-hr@bakertilly.ca.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Serve as the first point of contact for tax clients, receive and verify intake documents, record missing information, and maintain clear client communications. Set up and track paper and electronic files through the tax preparation workflow, support document handling and return delivery, and protect confidential information.

Requirements

Requires strong customer service and communication skills, excellent organization and attention to detail, and comfort with Microsoft Office and electronic filing systems. Prior administrative, reception, bookkeeping, or tax office experience is an asset; the role requires full-time onsite work and flexible additional hours during peak periods.

Skills

Customer Service
Client Communication
Organization
Attention To Detail
Document Verification
File Management
Workflow Tracking
Microsoft Office
Electronic Filing Systems
Scanning And Document Management
Client Follow-Up
Confidentiality
Administrative Support
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Personal Tax
Tax Season
Client Intake
Client Service
Tax Packages
Questionnaires
Engagement Letters
Direct Deposit Information
Authorization Forms
Client Files
Electronic Filing Systems
Microsoft Office
Workflow Status
Intake Logs
File Tracking
Document Scanning
Return Assembly
Signing Packages
Payment Coordination
Client Follow-Up
Confidential Taxpayer Information
Tax Preparers
Reviewers
Tax Operations

Report this job