front desk hotel clerk
- Penticton, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Overview
Languages
English or French
Education
No experience (will train)
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
Languages
English or French
Education
- Secondary (high) school graduation certificate
No experience (will train)
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Register arriving guests and assign rooms
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Answer telephone and relay telephone calls and messages
- Contact customers to deliver requested wakeup calls
- Provide customer service
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Participates in a government or community program or initiative that supports persons with disabilities
- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Participates in a government or community program or initiative that supports youth employment
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
- Participates in a government or community program or initiative that supports Indigenous people
More about this job
Responsibilities
Register arriving guests, assign rooms, and manage room reservations, including taking, cancelling, and changing bookings. Provide information about hotel facilities and services, handle telephone calls and messages, arrange requested wake-up calls, and deliver customer service.
Requirements
A secondary school graduation certificate is required, and no prior experience is needed because training is provided. English or French language ability is specified.
Skills
- Guest Registration
- Room Assignment
- Reservation Management
- Hotel Information
- Telephone Handling
- Message Relay
- Wake-Up Call Coordination
- Customer Service
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Customer Service & Support
Keywords
- Hotel
- Front Desk
- Guest Registration
- Room Assignment
- Room Reservations
- Hotel Facilities
- Hotel Services
- Telephone Calls
- Message Relay
- Wake-Up Calls
- Customer Service
- English
- French
- On-Site Work