General Manager - Square One
- Mississauga, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 3-5 years of retail experience leading others
- Posting language
- English
- Posted
Original job description
About Banana Republic
Banana Republic was founded with an explorer’s spirit and a desire to venture to new places, beyond the boundaries of the everyday. Our clothing is designed for a life with no boundaries.
We travel near and far in search of the finest materials and fabric innovations to infuse style with substance, because we believe that what you wear should open a world of possibilities. And the people that make up Banana Republic share the same qualities as our brand: curious, connected, undaunted by boundaries. Sound like you? Join us for the adventure of what’s next.
About The Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What you'll do
Banana Republic was founded with an explorer’s spirit and a desire to venture to new places, beyond the boundaries of the everyday. Our clothing is designed for a life with no boundaries.
We travel near and far in search of the finest materials and fabric innovations to infuse style with substance, because we believe that what you wear should open a world of possibilities. And the people that make up Banana Republic share the same qualities as our brand: curious, connected, undaunted by boundaries. Sound like you? Join us for the adventure of what’s next.
About The Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What you'll do
- Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
- Drive profitable sales through forecasting and scheduling
- Manages store budget for daily operations in support of the P&L
- Builds highly productive teams through sourcing, selecting and developing people
- Accountable for team performance through coaching and feedback.
- Teaches and trains to build capabilities.
- Leads the implementation and execution of all Standard Operating Procedures and initiatives
- Creates an inclusive environment
- Implements action plans to maximize efficiencies and productivity
- Performs Service Leader duties
- Represents the brand and understands the competitors
- Promotes community involvement
- Leverages OMNI to deliver a frictionless customer experience
- Ensures all compliance standards are met
- 3-5 years of retail experience leading others
- College degree or equivalent experience preferred
- Demonstrated ability to deliver results
- Ability to effectively communicate with customers and employees
- College degree preferred
- Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
- Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
- Ability to travel as required
- Business Acumen skills
- Established time management skills
- Strong planning and prioritization skills
- Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
- Competitive Paid Time Off plans.*
- Company match for donations and volunteer time*
- Registered Retirement Savings Plan
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- Virtual health care 24/7*
- Maternity/Parental Top Up.*
- See more of the benefits we offer.
- For eligible employees
More about this job
Responsibilities
Lead the store team to deliver a profitable business plan, achieve key performance metrics, and grow sales across customer operations, merchandising, and product operations. Develop and coach employees, manage budgets and store procedures, improve efficiency and customer experience, and ensure compliance.
Requirements
Requires 3–5 years of retail experience leading others, demonstrated ability to deliver results, effective communication, business acumen, and strong time management, planning, and prioritization skills. A college degree or equivalent experience is preferred; the role also requires schedule flexibility, travel as needed, and the ability to lift or carry up to 30 pounds.
Skills
- Retail Leadership
- Sales Growth
- Business Planning
- Performance Analysis
- Forecasting
- Scheduling
- Budget Management
- Profit and Loss Management
- Team Building
- Talent Development
- Coaching and Feedback
- Standard Operating Procedures
- Operational Efficiency
- Customer Experience
- Omnichannel Retail
- Compliance
Benefits
- Merchandise Discount
- Paid Time Off
- Donation and Volunteer Time Matching
- Employee Stock Purchase Plan
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Virtual Health Care
- Maternity and Parental Top-Up
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Sales
- Customer Service & Support
Keywords
- Retail
- Store Management
- Profitable Sales Growth
- Business Plan
- Key Performance Indicators
- Customer Operations
- Merchandising
- Product Operations
- Talent Development
- Forecasting
- Scheduling
- Store Budget
- Profit and Loss
- Team Performance
- Coaching
- Training
- Standard Operating Procedures
- Action Plans
- Operational Efficiency
- Productivity
- Customer Experience
- Omnichannel Retail
- Compliance
- Community Involvement
- Competitor Awareness
- Inclusive Workplace