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Lead, Part Time - Preston Crossing

  • Saskatoon, SK, Canada

Part-time

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Job details

Job type
Part-time
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Posting language
English
Posted

Original job description

About Banana Republic

Banana Republic was founded with an explorer’s spirit and a desire to venture to new places, beyond the boundaries of the everyday. Our clothing is designed for a life with no boundaries.

We travel near and far in search of the finest materials and fabric innovations to infuse style with substance, because we believe that what you wear should open a world of possibilities. And the people that make up Banana Republic share the same qualities as our brand: curious, connected, undaunted by boundaries. Sound like you? Join us for the adventure of what’s next.

About The Role

In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to role model and teach your team and drive behaviors to deliver a best-in-class customer experience.

What you'll do

  • Consistently treat all customers and employees with respect and contribute to a positive work environment.
  • Promote customer loyalty by educating customers about our loyalty programs.
  • All leads are expected to become experts of the brand's selling behaviors by role modeling these behaviors with every customer who walks through our doors and allowing us to provide an exceptional customer experience.
  • Support sales leader during (non-peak) hours, with the customer as the primary focus
  • Support the store leadership team by collaborating effectively with employees and ensuring work tasks are completed in a timely and efficient manner
  • Build and share expertise in the product lifecycle
  • Support completion of work before or after the store operating hours, inclusive of opening and/or closing checklists
  • Leverage omni-channel to deliver a frictionless customer experience.
  • Ensure all compliance standards are met.

Who you are

  • You embody Gap Inc’s Purpose, Mission, Vision, Values and Behaviors
  • Provides clear and direct communication of expectations.
  • Ability to utilize technology effectively to engage with customers and team to meet goals
  • Demonstrate interest and initiative towards continuous improvement and growth
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
  • Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds.

Benefits at Banana Republic

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
  • Competitive Paid Time Off plans.*
  • Company match for donations and volunteer time*
  • Registered Retirement Savings Plan
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • Virtual health care 24/7*
  • Maternity/Parental Top Up.*
  • See more of the benefits we offer.
  • For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
More about this job

Responsibilities

Support the store leadership team by modeling effective selling behaviors, assisting customers, and helping employees complete tasks efficiently. Promote customer loyalty, build product expertise, support opening and closing processes, and help ensure compliance and a high-quality omnichannel customer experience.

Requirements

The role requires clear communication, effective use of technology, a customer-focused approach, and the ability to collaborate with and support a retail team. Candidates must be flexible to work evenings, holidays, overnight shifts, and weekends, and able to move around the store and lift up to 30 pounds.

Skills

  • Customer Service
  • Sales
  • Customer Loyalty
  • Team Collaboration
  • Leadership
  • Coaching and Role Modeling
  • Task Coordination
  • Time Management
  • Product Knowledge
  • Omnichannel Customer Experience
  • Technology Use
  • Clear Communication
  • Compliance
  • Continuous Improvement
  • Flexibility

Benefits

  • Merchandise Discount
  • Paid Time Off
  • Donation and Volunteer Time Matching
  • Employee Stock Purchase Plan
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Virtual Health Care
  • Maternity and Parental Top-Up

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Sales
  • Customer Service & Support
  • Management & Leadership

Keywords

  • Retail
  • Store Leadership
  • Sales
  • Customer Experience
  • Customer Loyalty Programs
  • Selling Behaviors
  • Team Collaboration
  • Employee Coaching
  • Product Lifecycle
  • Product Knowledge
  • Omnichannel
  • Store Operations
  • Opening Checklists
  • Closing Checklists
  • Compliance
  • Customer Service
  • Flexible Scheduling
  • Sales Floor
  • Stockroom

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