Retail Sales Associate - Chinook Centre
- Calgary, AB, Canada
Part-time
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Job details
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
About Banana Republic
Banana Republic was founded with an explorer’s spirit and a desire to venture to new places, beyond the boundaries of the everyday. Our clothing is designed for a life with no boundaries.
We travel near and far in search of the finest materials and fabric innovations to infuse style with substance, because we believe that what you wear should open a world of possibilities. And the people that make up Banana Republic share the same qualities as our brand: curious, connected, undaunted by boundaries. Sound like you? Join us for the adventure of what’s next.
About The Role
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.
What you'll do
Banana Republic was founded with an explorer’s spirit and a desire to venture to new places, beyond the boundaries of the everyday. Our clothing is designed for a life with no boundaries.
We travel near and far in search of the finest materials and fabric innovations to infuse style with substance, because we believe that what you wear should open a world of possibilities. And the people that make up Banana Republic share the same qualities as our brand: curious, connected, undaunted by boundaries. Sound like you? Join us for the adventure of what’s next.
About The Role
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.
What you'll do
- Consistently treat all customers and employees with respect and contribute to a positive work environment.
- Promote loyalty by educating customers about our loyalty programs.
- Seek out and engage with customers to drive sales and service using suggestive selling.
- Enhance customer experience using all omnichannel offerings.
- Be accountable to personal goals which contribute to overall store goals and results.
- Support sales floor, fitting room, cash wrap, back of house, as required.
- Maintain a neat, clean and organized work center.
- Handle all customer interactions and potential issueseturns courteously and professionally.
- Execute operational processes effectively and efficiently.
- Seek out and engage with customers to drive sales and service using suggestive selling.
- Enhance customer experience using all omnichannel offerings.
- Be accountable to personal goals which contribute to overall store goals and results.
- Support sales floor, fitting room, cash wrap, back of house, as required.
- Maintain a neat, clean and organized work center.
- Handle all customer interactions and potential issueseturns courteously and professionally.
- Execute operational processes effectively and efficiently.
- A good communicator with the ability to effectively interact with customers and your team to meet goals.
- A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
- Passionate about retail and thrive in a fastpaced environment.
- A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
- To be considered for this role, applicants must:
- Be at least 16 years of age.
- Be legally authorized to work in Canada.
- Not require current or future employment sponsorship to work in Canada.
- Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.
- Be available to work a flexible schedule based on business needs, including evenings, weekends, and holidays, with or without reasonable accommodation.
- Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.
- Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
- Competitive Paid Time Off plans.*
- Company match for donations and volunteer time*
- Registered Retirement Savings Plan
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- Virtual health care 24/7*
- Maternity/Parental Top Up.*
- See more of the benefits we offer.
- For eligible employees
More about this job
Responsibilities
Engage customers, provide knowledgeable product guidance, and deliver excellent service to build loyalty and achieve individual and store sales goals. Support sales floor, fitting room, cash wrap, and back-of-house operations while maintaining an organized work area and handling customer concerns professionally.
Requirements
Applicants must be at least 16, legally authorized to work in Canada without requiring employment sponsorship, and willing to use workplace technology. They must be available for a flexible schedule, including evenings, weekends, and holidays, and able to perform the role's physical duties, including lifting up to 30 pounds, with or without reasonable accommodation.
Skills
- Customer Service
- Retail Sales
- Suggestive Selling
- Product Knowledge
- Customer Engagement
- Communication
- Teamwork
- Omnichannel Customer Experience
- Loyalty Program Promotion
- Problem Solving
- Adaptability
- Technology Proficiency
- Cash Register Operations
- Store Operations
- Organization
- Conflict Resolution
Benefits
- Merchandise Discount
- Paid Time Off
- Donation and Volunteer Time Matching
- Employee Stock Purchase Plan
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Virtual Health Care
- Maternity and Parental Top-Up
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Sales
- Customer Service & Support
Keywords
- Retail
- Sales
- Customer Service
- Brand Associate
- Product Knowledge
- Suggestive Selling
- Customer Loyalty
- Loyalty Programs
- Omnichannel
- Sales Goals
- Customer Experience
- Sales Floor
- Fitting Room
- Cash Wrap
- Back Of House
- Store Operations
- Mobile Devices
- Apps
- Cash Registers
- Flexible Scheduling
- Evenings
- Weekends
- Holidays