Jobs in Canada

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Added 13 mins ago
CO
Job ID #32360: Administrative Coordinator
City of Hamilton
ON · Hamilton, Ontario
- Full-time
- Temporary
Reporting to General Manager, coordinates the provision of overall administrative services for the department. Performs all duties related to the position of confidential Assistant to the…
Added 13 mins ago
CO
Job ID #32356: Manager, Capital Projects & Energy Management
City of Hamilton
Hamilton, ON
- Full-time
…a "best practices" approach, develops and delivers quality services in a timely and cost-effective manner. Instils a proactive and customer service focus with true stakeholder engagement…
Added 13 mins ago
CO
Job ID #32355: Superintendent Transit Vehicle Maintenance
City of Hamilton
ON · Hamilton, Ontario
- Full-time
- Temporary
At the time of application, must possess a current and valid 310T Truck and Coach Licence
Added 13 mins ago
CO
Job ID #32327: Housing Support Worker
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
Reporting to the Supervisor and/or Program Manager, Housing Services Division, Social Housing, Access to Housing works directly with households experiencing homelessness or a housing crisis…
Added 13 mins ago
CO
Job ID #32318: Plumber
City of Hamilton
ON · Hamilton, Ontario
- Full-time
Must possess a valid American Water Works Association (OWWA) Cross Connection Control Specialist certification · Must have mechanical aptitude, an ability to read and understand complex instructions, both written and verbal
Added 13 mins ago
SC
Sales Associate
Staples Canada
Milton, ON
- Part-time
Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer…
Added 27 mins ago
GO
Manager of Health Workforce Planning
Government of Newfoundland and Labrador
St. John's, NL
- $78,055 to $101,471 CAD / year
- Full-time
Reporting to the Director of Health Workforce Planning, the Manager plays a critical role in the development and implementation of comprehensive workforce strategies that support a…
Added 27 mins ago
HH
Saint John Respiratory Therapist - 2 (RT02) PCN 1250371
Horizon Health Network
St. Stephen, NB
- Full-time
The Respiratory Therapist 2 is responsible for providing respiratory services through the diagnosis, treatment and monitoring of lung disorders.
Added 27 mins ago
(CAN) Part-Time Self Checkout Attendant
Walmart Canada
Stratford, ON
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 27 mins ago
HH
Fredericton Registered Nurse Class D (RNCD) - Nurse Practitioner PCN 1152545
Horizon Health Network
Fredericton, NB
- Full-time
The Nurse Practitioner (NP) provides primary health care services, illness/injury prevention, chronic disease management and community development services, using a population health…
Added 28 mins ago
VA
Senior Buyer (Goods and Services)
Vancouver Airport Authority
Vancouver, BC
- Full-time
We have a permanent, full-time opportunity for a Senior Buyer on the Supply Management team. Reporting to the Manager, Supply Management, Business and Operational Services, the Senior Buyer…
Added 28 mins ago
PH
Coordinator, Quality Assurance
Provincial Health Services Authority
Vancouver, BC
- Full-time
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at…
Added 28 mins ago
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Senior Engineering Manager
Nutanix
Vancouver, BC
- $209,000 to $313,000 CAD / year
- Full-time
As a Senior Engineering Manager, you will lead a team of talented engineers developing mission-critical services for data ingestion, identity-aware retrieval, security governance,…
Added 28 mins ago
VA
Senior Buyer (Engineering & Construction)
Vancouver Airport Authority
Vancouver, BC
- Full-time
We have a permanent, full-time opportunity for a Senior Buyer on the Supply Management team. Reporting to the Manager, Supply Management, Engineering & Construction, the Senior Buyer leads…
Added 28 mins ago
PH
Benefits Reconciliation Clerk, Payroll
Provincial Health Services Authority
Burnaby, BC
- Full-time
In accordance with the Mission, Vision and Values, and strategic directions of BC Clinical & Support Services (BCCCS), the position promotes a safe environment for patients, residents,…
Added 28 mins ago
VA
Manager, Supply Management (Engineering & Construction)
Vancouver Airport Authority
Vancouver, BC
- Full-time
We have a permanent, full-time opportunity for a transformative leader – Manager, Supply Management – Engineering and Construction on the Supply Management Team. Reporting to the Director,…
Added 28 mins ago
PH
Benefits Reconciliation Clerk, Payroll
Provincial Health Services Authority
Burnaby, BC
- Full-time
In accordance with the Mission, Vision and Values, and strategic directions of BC Clinical & Support Services (BCCCS), the position promotes a safe environment for patients, residents,…
Added 28 mins ago
PH
Direct Care Nurse
Provincial Health Services Authority
Surrey, BC
- Full-time
Identifies own learning needs, reviews these with the Clinical Nurse Leader or Clinical Services Manager, and engages in a variety of activities to meet these needs. Maintains and updates…
Added 28 mins ago
PH
Direct Care Nurse
Provincial Health Services Authority
Surrey, BC
- Full-time
Identifies own learning needs, reviews these with the Clinical Nurse Leader or Clinical Services Manager, and engages in a variety of activities to meet these needs. Maintains and updates…
Added 28 mins ago
VA
Manager, Engineering Services
Vancouver Airport Authority
Vancouver, BC
- Full-time
We have a permanent, full-time opportunity for a Manager, Engineering Services. Reporting to a Director within the Airport Development and Asset Optimization team, the successful candidate…
Added 28 mins ago
PH
Benefits Reconciliation Clerk, Payroll
Provincial Health Services Authority
Burnaby, BC
- Full-time
In accordance with the Mission, Vision and Values, and strategic directions of BC Clinical & Support Services (BCCCS), the position promotes a safe environment for patients, residents,…
Added 43 mins ago
M
Senior Investment Consultant I
Mercer
Toronto, ON
- Other
This role will be based in Toronto and offers a hybrid work arrangement, requiring a minimum of three days per week in the office · All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 57 mins ago
MA
Senior Investment Consultant I
Marsh Agency
Toronto, ON
- Full-time
This role will be based in Toronto and offers a hybrid work arrangement, requiring a minimum of three days per week in the office · All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 57 mins ago
L
Technical Sales Manager – Africa
Lallemand
Rivière-à-Pierre, QC · Rivière-à-à-Pierre, QC
- Full-time
Lallemand Biofuels & Distilled Spirits is looking for a Technical Sales Manager – South Africa to strengthen customer coverage and drive profitable growth across the African market,…
Added 57 mins ago
JP
Senior Manager, Environmental Monitoring & Microbiology
Jubilant Pharma Limited
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Job Title: Senior Manager, Environmental Monitoring & Microbiology

Banff Centre for Arts and Creativity

Guest Services Agent

Banff, AB, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.

Banff Centre for Arts and Creativity acknowledges, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nation – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play here, help us steward this land, and honour and celebrate this place.

The Opportunity

Banff Centre is looking for a Guest Services Agent to assist with the efficient processing of all guests while understanding their diverse needs and expectations. Often the first and most important perception of Banff Centre for these guests, our agents must be flexible, polite and have a natural inclination to respect all types of clientele. Guest Services Agents are responsible for the efficient check-in and out of all guests staying on property, while also acting as a Switchboard Operator, and dispatching emergency calls and situations as required.

Roles And Responsibilities

Reporting to the Guest Services Manager, below are some key responsibilities:

Customer Service

Welcome and acknowledge each guest according to Banff Centre’s culture of exemplary customer service, including artists, conference guests, research, leadership and transient guests
Address complaints and issues in a sensitive, courteous manner and assist in the resolution of those complaints where possible
Keep up-to-date records for guests with mobility issues and allergies. Notify relevant departments of special requirements
Keep informed on all events happening at the Banff Centre on a daily basis
Handle room changes as required

Communication

Keep Housekeeping informed of special requests, room changes, early check outs and stay overs
Maintain open communication with all group coordinators and Conference Service Managers
Inform guests of all Banff Centre policies where required (i.e. cancellation penalties)
Ensure Management is made aware of any relevant feedback or concerns from guests and other departments

Guest Services

Efficient and friendly check-in and check-out of all Banff Centre guests
Provide proper information and service to guests regarding their program or conference
Payment management by handling cash, cheques and Debit/Credit cards
Make changes to guest stays (e.g. extend or shorten stays)
Post and verify guest accounts
Act as Switchboard Operator as needed (answering console, setting wake ups)
Handle emergency calls and deal with emergency situations
Maintain cleanliness of all Guest Services spaces
Take guest reservations ensuring that correct guest types, segment codes, and group booking codes are used
Initiate group files and Conference Management Packages
Process Conference Registration fees for Conference Management Packages
Respond instantly to all requests and changes regarding any aspect of the Banff Centre
Evaluate all options in room allocations on a continual basis
Process reservation cancellation charges

Other

Respond to emergency calls and situations as required
Keep apprised of room availability and in-house groups on a daily basis
Perform other relevant duties as required by the Guest Services Manager that support the mandate of the Banff Centre and its ongoing success

Qualification and Educational Requirements

Previous Guest Service experience preferred
High School Diploma
Proficiency with the Microsoft Office suite of products (e.g. Excel, Word, etc)
Knowledge of lodging system software/applications is highly desirable
Highly detail oriented with exceptional organizing skills
Excellent decision making and problem-solving skills with the ability to work well under pressure
Able to effectively handle competing priorities, take ownership of duties and show initiative
Strong personal integrity with an innate desire to work in an ethical and confidential manner
Proven warm and sincere verbal communication
Professional presentation and grooming, including wearing the proper uniform and name tag at all times

Special Requirements

Due to the nature of the job, this position requires the candidate to be available to work a flexible, irregular schedule and weekends.

Employment Terms & Benefits

In accordance with CUPE 4318, this is a unionized, hourly support staff position, subject to a 500 hour probationary period.
This position pays $19.29 per hour working up to 40 hours per week on a rotating schedule.
Benefits of working at Banff Centre are:
- Employee Assistance Program
- Professional development
- Staff cafeteria and restaurant discounts
- Onsite fitness facility at a discounted rate - first month free for new staff!

Application Process

We are accepting applications for the Guest Services Agent position until a suitable candidate is found.
Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check verifying a clear record before a final job offer can be finalized.
Visa Requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.

Commitment to Diversity

Banff Centre for Arts and Creativity is committed to creating an equitable, diverse, and inclusive campus for students, faculty, staff and visitors. Guided by our values, Banff Centre is rooted in Alberta with provincial, national and global impact. Our strength arises from inclusion; the diversity of people, ideas, perspectives, and cultural backgrounds in our work and team. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression to apply.

Privacy Statement

Banff Centre is a public body pursuant to the Protection of Privacy Act (Alberta) (“POPA”) and the Access to Information Act (“ATIA”). All of your personal information collected by Banff Centre, including personal information collected through third-party contractors or platforms, in relation to the creation of your candidate profile and submission of a job application, is collected pursuant to section 4(c) of POPA for the purpose of administering your candidate profile, evaluating your eligibility for a position(s) at Banff Centre, and communicating with you about your application. Your personal information may be disclosed, as required, pursuant to ATIA or other applicable law, to satisfy reporting requirements, or for statistical, funding, planning or research purposes.

If you have any questions about the collection, use or protection of this information, please contact the Privacy Coordinator at privacy@banffcentre.ca, 107 Tunnel Mountain Drive, Box 1200, Banff Alberta, T1L 1H5, 403.762.6100.

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More about this job

Responsibilities

Welcome and assist guests, manage check-ins, check-outs, reservations, room changes, payments, and conference registrations, and respond to guest concerns. Operate the switchboard, communicate guest needs to relevant departments, maintain accurate records, and respond to emergency calls and situations.

Requirements

A high school diploma is required, and previous guest service experience is preferred; proficiency with Microsoft Office is expected, while lodging system software knowledge is highly desirable. Candidates should be organized, detail-oriented, ethical, professional, and able to communicate warmly, solve problems, and manage competing priorities under pressure.

Skills

Guest Service
Customer Service
Verbal Communication
Problem-Solving
Decision-Making
Organization
Attention To Detail
Multitasking
Conflict Resolution
Payment Processing
Reservation Management
Microsoft Office
Lodging System Software
Emergency Response
Confidentiality
Time Management

Benefits

Employee Assistance Program
Professional Development
Staff Cafeteria And Restaurant Discounts
Discounted Onsite Fitness Facility

Visa sponsorship

Not detected in the job text

Keywords

Guest Services
Customer Service
Guest Check-In
Guest Check-Out
Reservations
Room Allocation
Room Changes
Payment Processing
Cash Handling
Credit And Debit Cards
Guest Accounts
Conference Registration
Group Bookings
Switchboard Operations
Emergency Calls
Emergency Response
Microsoft Office
Excel
Word
Lodging System Software
Housekeeping Coordination
Guest Complaints
Accessibility Requirements
Allergy Records
Confidentiality
Flexible Scheduling
Rotating Schedule
Weekend Work

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Work requirements

Jobs in Canada