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Banff Centre for Arts and Creativity

Lead Hand Steward

Banff, AB, Canada
107 Tunnel Mountain Drive, AB- Banff, AB, T1L 1H5, Canada

Apply on phe.tbe.taleo.net About employer

Applications open in a new tab.

Job details

Experience: 2-4 years of Stewarding experience or similar experience
Posting language: English
Posted: Sep 3, 2026

Original job description

Lead Hand Steward

Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.

Banff Centre for Arts and Creativity acknowledges, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nation – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.

The Opportunity

Banff Centre is looking for an energetic and positive Lead Hand Steward. The Lead Hand Steward oversees and provides direction to the Stewarding team in the absence of the Stewarding Manager and Stewarding Assistant Manager. They are responsible for the cleaning of all dishes, cutlery, glassware, pots and pans, as well as the cleanliness of the dish room, garbage room, food lift, hallway to garbage room, kitchen floor and portable equipment.

Specific Accountabilities

Reporting to the Stewarding Assistant Manager/Stewarding Manager, below are some key accountabilities:

Read function board and ensure that all necessary dishes are set up
Help ensure that all equipment is in good working order and ready for use
Assist ensuring inventory needs for daily use and special functions
Fill and drain the dishwasher during the shift
Retrieve dish cabinets and empty them in a timely manner
Sort dirty dishes, cutlery, glassware by type and load into the machine
Unload clean dishes and kitchenware and store in designated areas
Prepare pots and pans for loading into dishwasher
Follow a weekly schedule of cleaning, soaking, and polishing duties as determined by the Assistant Chief Steward/Chief Steward
Clean, polish and prepare banquet equipment for special events
Clean dishwasher after each meal period by emptying water tanks, discarding all garbage collected in the tanks, spraying any residue of the inside of the machine and polishing the outside of the machine including the unloading end of the dishwasher
Clean walls, ceilings and floors in the dish-room and garbage room, including garbage bins according to daily and weekly cleaning schedule.
Keep the hallway adjacent to the dish-room and food lift clean
Racks and drip pans to be replace in Alto Shams when cleaned
Make sure all drains remain unplugged and cleaned at the end of shift
Spray and clean carts/cabinets when required
Ensure garbage, compost and recycling bins are hosed and soaped when necessary
Clean and organize dish-room shelves and kitchen shelves where the inserts are kept
Buckets and lids to be organized and stored in the proper area
Sweep and mop fridges weekly
Change linen and rag bags and take to assigned bins

Qualification and Educational Requirements

2-4 years of Stewarding experience or similar experience
Understanding of Food and Beverage operations
Previous team lead experience is an asset
Strong customer/client service orientation as the position required dealing with internal and external clients
Able to lift and carry up to 30 pounds
Able to communicate and take directions in English

Special Requirements

Due to the nature of the job, this position requires the candidate to be available to work a flexible, irregular schedule and weekends.

Employment Terms & Benefits

In accordance with CUPE 4318, this is a unionized, hourly support staff position, subject to a 500 hour probationary period.
This position pays $20.36 per hour working up to 40 hours per week on a rotating schedule.
Benefits of working at Banff Centre are:
- Employee Assistance Program
- Professional development
- Staff cafeteria and restaurant discounts
- Onsite fitness facility at a discounted rate - first month free for new staff!

Application Process

We are accepting applications for the Lead Hand Steward until a suitable candidate has been found.
Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check verifying a clear record before a final job offer can be finalized.
Visa Requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.

Apply on phe.tbe.taleo.net About employer

More about this job

Responsibilities

The Lead Hand Steward oversees the stewarding team and ensures the cleanliness of all kitchenware, dish rooms, and banquet equipment. They are responsible for maintaining inventory, managing cleaning schedules, and providing direction to staff in the absence of management.

Requirements

Candidates must have 2-4 years of stewarding or similar experience and a strong customer service orientation. The role requires the ability to lift up to 30 pounds and the flexibility to work irregular schedules and weekends.

Skills

Stewarding
Team leadership
Customer service
Inventory management
Cleaning
Sanitation
Food and beverage operations
Equipment maintenance
Communication

Benefits

Employee Assistance Program
Professional development
Staff cafeteria and restaurant discounts
Onsite fitness facility

Visa sponsorship

Not detected in the job text

Keywords

Stewarding
Kitchen maintenance
Banquet equipment
Sanitation
Inventory control
Food and beverage
Team lead
Customer service
Cleaning schedule
Dishwashing
Hospitality
Unionized position
CUPE 4318

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