Recreation Facility Staff
- Banff, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 1-3 years' experience in a similar role
- Posting language
- English
- Posted
Original job description
We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nations – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play here, help us steward this land, and honour and celebrate this place.
The Opportunity
The Sally Borden Fitness and Recreation Centre is looking for experienced Recreation Facility Staff to provide exceptional customer-service at the reception desk and throughout the facility.
Specific Accountabilities
- Greet customers with high level of customer service
- Process and maintain accurate fitness membership records, merchandise sales as well as end-of day cash outs
- Assist with coordinating facility and program bookings and maintaining data entry records
- Produce photo ID cards for members, artists, faculty and staff
- Enforce facility policies and procedures, including cleaning and disinfecting procedures
- Perform pool operations tasks to AHS standards; water treatment, chemical balancing and related record keeping
- Respond to water contamination issues as needed
- Assist in accurate inventory of chemicals and cleaning supplies
- Administer emergency first aid, as required, to ensure the safety of all guests
- Possess Certified Pool Operator Certificate or willingness to complete Certified Pool Operator course (successful candidates who do not possess certificate will need to complete Certified Pool Operator course prior to beginning employment, at Banff Centre's cost)
- Possess current Canadian qualifications for Standard First Aid with Level "C" CPR and AED, and Oxygen Administration
- Post-Secondary Diploma
- 1-3 years' experience in a similar role
- Basic computer skills
- Due to the nature of the job, this position requires the candidate to be available to work a flexible, irregular schedule and weekends.
- There are specific clothing requirements for this position.
- Candidates must provide copies of all required qualifications before a final job offer can be made and must re-certify qualifications if they expire within 6 months of starting employment.
- A vulnerable sector check is required for this position
- In accordance with CUPE 4318, this is a unionized, hourly support staff position, subject to a 500 hour probation period.
- This position pays $23.15 per hour, working up to 37.5 hours per week on a rotating schedule. The weekly hours will vary based on business needs.
- Benefits of working at Banff Centre are:
- Employee Assistance Program
- Professional development
- Staff cafeteria and restaurant discounts
- Onsite fitness facility at a discounted rate – first month free for new staff!
- We are accepting applications for the Recreation Facility Staff position until a suitable candidate has been found.
- Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check, and vulnerable sector check, verifying a clear record before a final job offer can be finalized.
- Visa Requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.
Banff Centre for Arts and Creativity is committed to creating an equitable, diverse, and inclusive campus for students, faculty, staff and visitors. Guided by our values, Banff Centre is rooted in Alberta with provincial, national and global impact. Our strength arises from inclusion; the diversity of people, ideas, perspectives, and cultural backgrounds in our work and team. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression to apply.
Privacy Statement
Banff Centre is a public body pursuant to the Protection of Privacy Act (Alberta) (“POPA”) and the Access to Information Act (“ATIA”). All of your personal information collected by Banff Centre, including personal information collected through third-party contractors or platforms, in relation to the creation of your candidate profile and submission of a job application, is collected pursuant to section 4(c) of POPA for the purpose of administering your candidate profile, evaluating your eligibility for a position(s) at Banff Centre, and communicating with you about your application. Your personal information may be disclosed, as required, pursuant to ATIA or other applicable law, to satisfy reporting requirements, or for statistical, funding, planning or research purposes.
If you have any questions about the collection, use or protection of this information, please contact the Privacy Coordinator at privacy@banffcentre.ca, 107 Tunnel Mountain Drive, Box 1200, Banff Alberta, T1L 1H5, 403.762.6100.
More about this job
Responsibilities
Provide customer service at the reception desk and throughout the recreation facility, while managing memberships, sales, bookings, records, and photo ID cards. Maintain facility safety and operations by enforcing policies, completing pool water treatment and record keeping, managing supplies, and administering first aid when needed.
Requirements
Applicants need a post-secondary diploma, 1–3 years of experience in a similar role, and basic computer skills. They must have current Canadian Standard First Aid with Level C CPR and AED, and Oxygen Administration, plus a Certified Pool Operator certificate or willingness to complete the course before starting; a vulnerable sector check is also required.
Skills
- Customer Service
- Membership Records Management
- Cash Handling
- Facility And Program Bookings
- Data Entry
- Photo ID Production
- Policy Enforcement
- Cleaning And Disinfection
- Pool Operations
- Water Treatment
- Chemical Balancing
- Inventory Management
- Emergency First Aid
- Basic Computer Skills
Benefits
- Employee Assistance Program
- Professional Development
- Staff Cafeteria And Restaurant Discounts
- Discounted Onsite Fitness Facility
- First Month Of Onsite Fitness Facility Access Free For New Staff
Visa sponsorship
Not detected in the job text
Categories
- Sports & Recreation
- Customer Service & Support
- Security & Safety
- Hospitality
Keywords
- Customer Service
- Fitness And Recreation Centre
- Membership Records
- Merchandise Sales
- Cash Handling
- Facility Bookings
- Program Bookings
- Data Entry
- Photo ID Cards
- Facility Policies
- Cleaning And Disinfection
- Pool Operations
- Certified Pool Operator
- Water Treatment
- Chemical Balancing
- Water Contamination Response
- Chemical Inventory
- Cleaning Supplies
- Standard First Aid
- Level C CPR
- AED
- Oxygen Administration
- Vulnerable Sector Check
- Flexible Schedule
- Weekend Work