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Bannister Automotive Group

FIXED OPERATIONS MANAGER

Chilliwack, BC, Canada

$120,000 to $150,000 CAD / year · Full-time

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Job details

Pay: $120,000 to $150,000 CAD / year
Job type: Full-time
Experience: At Bannister Automotive Group, we’re a family-owned organization with more than 40 years of experience in the automotive industry.
Posting language: English
Posted: Oct 5, 2026

Original job description

Drive Your Career Forward with Bannister - We’re Hiring a Fixed Operations Manager

Bannister Hyundai Chilliwack | Chilliwack, BC

Are you an experienced automotive leader who knows how to build strong teams, deliver exceptional customer experiences, and drive results across Service and Parts?

Bannister Hyundai Chilliwack is looking for a Fixed Operations Manager to lead our Service and Parts operations. This is an exciting opportunity for a motivated, hands-on leader who understands dealership fixed operations and knows how to balance profitability, efficiency, employee development, and customer satisfaction.

At Bannister Automotive Group, we’re a family-owned organization with more than 40 years of experience in the automotive industry. We believe great dealerships are built by great people, and we’re committed to creating an environment where our teams can grow, succeed, and build rewarding careers.

The Drive Ahead

As Fixed Operations Manager, you will provide leadership and direction across the dealership’s Service and Parts departments, ensuring both teams work together to deliver an exceptional experience for our customers.

You will:

Lead, coach, and support the Service and Parts teams to achieve departmental and dealership goals
Oversee the day-to-day performance of fixed operations, including productivity, profitability, workflow, and customer satisfaction
Develop and execute strategies to increase service retention, parts sales, gross profit, and overall department performance
Monitor key performance indicators and financial results, identifying opportunities for improvement
Work closely with department leaders to establish targets and maintain accountability
Ensure effective staffing, scheduling, training, and performance management across fixed operations
Build a strong culture focused on teamwork, communication, accountability, and exceptional customer service
Maintain strong manufacturer relationships and ensure compliance with Hyundai policies, programs, and standards
Oversee warranty processes, inventory management, shop productivity, and operational efficiencies
Partner with the General Manager and other dealership leaders to support overall dealership objectives
Ensure all departments operate in accordance with company policies, safety requirements, and applicable regulations

Performance Essentials

We’re looking for a leader who brings both strong automotive knowledge and a people-first approach.

The ideal candidate will have:

Previous automotive dealership management experience, ideally within Service, Parts, or Fixed Operations
Strong understanding of dealership fixed operations, financial statements, KPIs, and departmental profitability
Proven ability to lead, coach, develop, and motivate high-performing teams
Strong business acumen with a results-driven approach
Excellent communication, organization, and problem-solving skills
A commitment to providing an outstanding customer experience
Experience working with manufacturer programs, warranty processes, and dealership systems
The ability to build positive working relationships across departments
A valid driver’s licence and clean driving record
Hyundai or import dealership experience is considered an asset

Why Bannister?

At Bannister Automotive Group, we believe in investing in our people and promoting from within whenever possible. You’ll be joining an established automotive group that values leadership, teamwork, accountability, and long-term career growth.

We offer:

Competitive management compensation
Comprehensive health and dental benefits
Employee vehicle purchase programs
Ongoing training and professional development
Opportunities for advancement within Bannister Automotive Group
A supportive, team-focused dealership environment
The opportunity to make a meaningful impact on the success and growth of the dealership

Ready to Take the Wheel?

If you’re an experienced automotive leader ready to take ownership of Fixed Operations and help build an engaged, high-performing team, we’d love to hear from you.

Apply today and Drive Your Career Forward with Bannister Hyundai Chilliwack.

Bannister Automotive Group is committed to creating an inclusive workplace and welcomes applications from all qualified candidates. We thank everyone who applies; however, only those selected for an interview will be contacted.

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More about this job

Responsibilities

The Fixed Operations Manager will lead and coach the Service and Parts teams to achieve departmental goals while overseeing daily productivity, profitability, and customer satisfaction. They are responsible for executing strategies to increase service retention and parts sales while maintaining strong manufacturer relationships and operational compliance.

Requirements

The ideal candidate possesses previous automotive dealership management experience, specifically within Service, Parts, or Fixed Operations. They must demonstrate strong financial acumen, the ability to lead high-performing teams, and a valid driver's license with a clean driving record.

Skills

Fixed operations management
Automotive leadership
Service and parts management
KPI analysis
Financial management
Team development
Strategic planning
Warranty processing
Inventory management
Manufacturer relations
Performance management
Business acumen
Problem solving
Communication skills
Operational efficiency

Benefits

Comprehensive health and dental benefits
Employee vehicle purchase programs
Ongoing training and professional development

Visa sponsorship

Not detected in the job text

Keywords

Fixed Operations
Automotive Dealership
Service Department
Parts Department
KPIs
Profitability
Warranty
Inventory Management
Hyundai
Leadership
Customer Satisfaction
Operational Efficiency
Performance Management
Business Acumen
Service Retention
Gross Profit
Manufacturer Programs
Team Building
Coaching
Accountability

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