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Added 5 mins ago
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Project Manager/Estimator, Service
Houle
Burnaby, BC
- Full-time
We are recruiting for an energetic, business savvy, and driven Project Manager/Estimator, Service Projects to join our Service division in our Burnaby office. Here's how your role will…
Added 5 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
Existing team- 10 FP all sites; 10 MOA across all sites, 1 Office Manager, 1 PCN Nurse in each office
Added 5 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
Comprehensive Support: Our clinic provides well-trained staff, an experienced clinic manager, and optional urgent care services with on-site resources.
Added 5 mins ago
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Developing Investment Advisor - Edmonton & Calgary
TD
Calgary, AB
- Full-time
TD Wealth Private Investment Advice (TDW PIA) is one of Canada's premier full-service brokerage firms for clients who want to stay involved in decisions about their portfolios. TDW PIA…
Added 5 mins ago
NH
Store Manager
Nowco Home Hardware
Lacombe, AB
- Full-time
Role Description The Store Manager role is a full-time, on-site position based at the Nowco Home Hardware location in Lacombe, AB. The Store Manager oversees daily store operations,…
Added 5 mins ago
TH
Floor Supervisor - Full-Time
Tommy Hilfiger
London, ON
- Full-time
…our iconic brand, all under the guidance of our amazing Store Manager. As a Floor Supervisor, you will take on a leadership role by driving daily sales goals and supporting the creation of…
Added 5 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
100 Mile House, BC
- Internship
…including an autoclave. A great office staff including Office Manager, 2 MOA’s and a Receptionist will help you settle in, and support your administrative…
Added 5 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
100 Mile House, BC
- Full-time
…including an autoclave. A great office staff including Office Manager, 2 MOA’s and a Receptionist will help you settle in, and support your administrative…
Added 5 mins ago
SA
Senior Multi-unit Restaurant Operations Leader
SSP America
Richmond, BC
- Full-time
Minimum 5 years of General Manager-level experience with full operational and financial accountability for a high-volume, full-service restaurant with bar/alcohol operations.
Added 5 mins ago
Operations Manager - Delta, BC
Specsavers
Burnaby, BC
The Operations Manager is primarily responsible for the day-to-day management of Manufacturing and Distribution operations across the British Columbia Distribution Centre. They will provide…
Added 21 mins ago
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Community Residential Manager
Boardwalk
Calgary, AB
- Full-time
We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for…
Added 21 mins ago
AM
Clinic Manager
Aafiyat Medical Centre (AMC)
Mississauga, ON
- Full-time
Aafiyat Medical Centre (AMC) is hiring a Clinic Manager for our Mississauga, Ontario location.
Added 35 mins ago
SC
Sales Associate
Staples Canada
AB · Red Deer County, AB
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 51 mins ago
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(CAN) Technician - HVAC/R
Walmart
Calgary, AB
- Full-time
5. Completes work assignments and priorities following directions and/or guidance from Manager or Training Technician in HVAC/R service by using HVAC/R policies, data, and resources.…
Added 51 mins ago
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(CAN) Health and Beauty Team Associate
Walmart
Slave Lake, AB
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 51 mins ago
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(CAN) Directs Store Delivery Associate
Walmart
Slave Lake, AB
- Full-time
…ideal for individuals seeking an engaging role in customer service or…
Added 51 mins ago
SS
On Call Care Manager/Care Aide (HCA)
Sunrise Senior Living
Victoria, BC · Sunrise of Victoria
- Part-time
Follow Individualized Service Plans (ISP) and document changes
Added 51 mins ago
LC
Floral Department Manager Full Time Day
Loblaw Companies Limited
Hamilton, ON
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 51 mins ago
PC
Floor Supervisor - Full-Time
PVH Corp.
London, ON
- Full-time
…our iconic brand, all under the guidance of our amazing Store Manager. As a Floor Supervisor, you will take on a leadership role by driving daily sales goals and supporting the creation of…
Added 51 mins ago
TA
SALES LEAD - PART TIME - CALL IT SPRING
The Aldo Group Inc / Le Groupe Aldo Inc.
Ottawa, ON
- Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
Added 51 mins ago
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Sort Supervisor
Intelcom
Quebec, QC
- Full-time
…Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge…
Added 1 hour ago
GD
DYNAMITE - Seasonal Sales Associate - Champlain Place
Groupe Dynamite, Inc Garage
Dieppe, NB
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 1 hour ago
FL
Assistant Gérant / Assistant Manager
Foot Locker
Quebec, QC
- Full-time
…merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and…
Added 1 hour ago
FL
Assistant Manager
Foot Locker
Toronto, ON
- Full-time
Are you a game changer? Can you assist in leading your store team to provide extreme customer service including selling, employee management, customer relations, stock, visual…
Added 1 hour ago
FL
Assistant Gérant / Assistant Manager
Foot Locker
Montreal, QC · Anjou, Quebec
- Full-time
…merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and…

Baptist Housing

Resident Services Assistant (Casual)

Victoria, BC, Canada

An hourly wage of $26.53 with employer paid benefits. · Part-time

Apply About employer

Applications open in a new tab.

Job details

Pay: An hourly wage of $26.53 with employer paid benefits.
Job type: Part-time
Apply by: Mar 30, 2027
Experience: Minimum of 3 years’ experience as a Resident Services Assistant or equivalent combination of training and experience
Posting language: English
Posted: Sep 6, 2026

Original job description

Resident Services Assistant (Concierge)

Shannon Oaks | Oak Bay, British Columbia, Canada | Casual

The Opportunity

At Baptist Housing, every day is an opportunity to help our seniors experience life well in supportive, vibrant communities. As a member of our team, you’ll find a fulfilling career in a collaborative environment where your growth and well-being are genuinely valued.

We’re currently seeking a dedicated and compassionate Resident Services Assistant (Concierge) to join our team at Shannon Oaks Oak Bay, an all-inclusive premier Independent Living Residence for seniors. This role provides essential administrative and concierge support, ensuring a warm, professional, and efficient experience for our residents and guests.

About The Role

The successful candidate would need to be available for mostly night shifts

As a Resident Services Assistant at Shannon Oaks, Oak Bay, you will be an ambassador of hospitality, providing administrative support to the business office and delivering exceptional service to residents, families, and visitors. Reporting to the Resident Services Manager, you will handle general office tasks, respond to resident inquiries, manage emergency calls, and maintain accurate records, all while fostering a welcoming and supportive community environment.

Key Responsibilities

Act as an ambassador of Baptist Housing, modeling organizational values and demonstrating servant leadership
Provide professional reception services, answering inquiries from residents and visitors via phone or in person
Respond promptly to resident medical emergencies, primarily by contacting 911
Perform general office duties, including photocopying, faxing, filing, ordering supplies, and maintaining office equipment
Create and manage documents and spreadsheets using Microsoft Word and Excel
Facilitate new resident onboarding, including setting up confidential files, and managing logistics like lockers, parking, and keys
Maintain a confidential resident database and accurate tenancy records
Record meal tickets, compile daily attendance lists, and prepare monthly census reports for billing purposes
Track and invoice resident charges (housekeeping, meals, utilities) and respond to related inquiries
Receive and communicate maintenance requests via the Maintenance Care program
Support resident move-ins, move-outs, and transitions
Maintain resident earthquake kits
Assist the Administrator with projects, participate in team meetings, and support resident events
Attend work-related conferences and seminars for professional development
Promote a culture of health and safety, ensuring compliance with WorkSafe BC regulations.

Requirements

Secondary school graduation
Formal training in basic accounting and Microsoft Word/Excel
Emergency First Aid – Community Care training (St. John Ambulance or equivalent)
Minimum of 3 years’ experience as a Resident Services Assistant or equivalent combination of training and experience
Exceptional interpersonal, communication, and problem-solving skills
Proficiency in Microsoft Office, with strong Word and Excel skills
Knowledge of basic accounting and billing practices
Highly detail-oriented with excellent organizational and time-management skills
Ability to maintain confidentiality and handle sensitive information
Service-oriented mindset with the ability to work independently and collaboratively

About You

You’re compassionate, professional, and service-oriented, with a natural ability to connect with residents, families, and team members. You thrive in a fast-paced environment, managing priorities with ease and maintaining a calm, positive presence. Detail-oriented and organized, you take pride in creating a welcoming atmosphere and delivering exceptional support. Your commitment to confidentiality, problem-solving, and teamwork aligns with our values of compassion, honesty, respect, and servant leadership.

Compensation & Benefits

An hourly wage of $26.53 with employer paid benefits. You'll be welcomed into a warm and supportive work environment

Baptist Housing Careers

Our Promise to You!

At Baptist Housing, every day is an opportunity for you to help our seniors experience life well in supportive communities. As a member of our team, you can experience a fulfilling career while working in a collaborative environment where support for you is prioritized. Joining Baptist Housing means becoming a part of a committed and compassionate team that strives to create a warm and relational community where you can confidently bring your whole self to work, knowing that your contributions are valued and recognized. Our people and our values are what set us apart, and together we make a meaningful difference in the lives of our residents.

Why Work at Baptist Housing?

Meaningful Service: Your work matters! You can make a real impact on the lives of our residents. Your role is both fulfilling and purposeful.
Supportive & Fun Community: We're more than colleagues. Experience a supportive, safe and fun environment where we take our work seriously, but not ourselves.
Recognition & Appreciation: Experience appreciation events and receive recognition awards through our team programs.

Apply About employer

More about this job

Responsibilities

Provide reception, administrative, and concierge support to residents, families, and visitors, including responding to inquiries and contacting emergency services when needed. Maintain confidential resident and tenancy records, support onboarding and transitions, process billing-related information, coordinate maintenance requests, and assist with community events and office operations.

Requirements

Requires secondary school graduation, formal training in basic accounting and Microsoft Word and Excel, Emergency First Aid – Community Care training, and at least three years of relevant experience or an equivalent combination of training and experience. Candidates should have strong interpersonal, communication, organizational, and problem-solving skills, proficiency in Microsoft Office, and the ability to handle confidential information and work independently or collaboratively.

Skills

Reception Services
Customer Service
Microsoft Word
Microsoft Excel
Basic Accounting
Billing
Record Keeping
Confidentiality
Emergency Response
Communication
Problem-Solving
Organization
Time Management
Resident Onboarding
Administrative Support
Teamwork

Benefits

Employer-Paid Benefits

Visa sponsorship

Not detected in the job text

Keywords

Resident Services
Concierge
Independent Living
Senior Living
Reception
Administrative Support
Microsoft Word
Microsoft Excel
Basic Accounting
Billing
Emergency First Aid – Community Care
St. John Ambulance
Emergency Response
Confidential Records
Tenancy Records
Resident Onboarding
Move-In Coordination
Move-Out Coordination
Maintenance Care
Maintenance Requests
Meal Tickets
Attendance Lists
Census Reports
WorkSafeBC
Health and Safety
Resident Events
Customer Service

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