Closed listing
Sales And Call Center Executive
- NB, Canada
- Chiasson Office, NB, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Experience
- 1-2 years of experience in sales, call center, or telemarketing roles.
- Posting language
- English
- Posted
Similar jobs hiring now
Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
- Job Context
- Job Responsibility
- Proactively reach out to potential clients via calls, emails, and other communication channels.
- Present and promote Barakah IT’s services to meet customer needs and close deals.
- Achieve assigned sales targets on a monthly/quarterly basis.
- Manage inbound and outbound calls professionally and efficiently.
- Respond to customer inquiries, provide accurate information, and resolve issues promptly.
- Follow up with clients to ensure satisfaction and address further opportunities.
- Develop and maintain strong relationships with potential and existing clients.
- Understand client requirements and recommend tailored IT solutions.
- Maintain detailed records of client communications, leads, and progress using CRM tools.
- Prepare and submit daily, weekly, and monthly sales and call reports.
- Analyze sales data and customer feedback to improve strategies.
- Coordinate with the marketing and technical teams to ensure seamless service delivery.
- Share customer insights to enhance service offerings and improve processes.
- Handle customer complaints effectively and escalate issues as necessary.
- Ensure a positive customer experience at every stage of the sales process.
- Educational Requirement
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Candidates with a Diploma and proven experience in sales or call center roles are also encouraged to apply.
- Basic understanding of IT services and solutions will be an added advantage.
- Experience Requirement
- 1-2 years of experience in sales, call center, or telemarketing roles.
- Experience in IT service sales or client relationship management will be a plus.
- Fresh graduates with strong communication and sales skills are encouraged to apply.
- Additional Requirement
- Excellent communication skills in Bangla and English (both verbal and written).
- Strong persuasion, negotiation, and problem-solving abilities.
- Ability to work under pressure and meet sales targets.
- Proficiency in MS Office (Word, Excel, PowerPoint) and CRM tools.
- Strong organizational and time management skills.
- Positive attitude, self-motivated, and goal-oriented.
- Team player with the ability to work independently when required.
- Basic knowledge of IT services and solutions is an added advantage.
- Others Benefits
Dead Line Expired
More about this job
Responsibilities
The role focuses on expanding the client base through proactive lead generation and managing both inbound and outbound calls. It involves promoting IT services, closing deals, and maintaining strong client relationships using CRM tools.
Requirements
Candidates should have a bachelor's degree in Business or Marketing, or a diploma with proven sales experience. 1-2 years of experience in telemarketing or IT sales is preferred, though fresh graduates with strong communication skills are welcome.
Skills
- Lead Generation
- Sales Closing
- Call Handling
- CRM Tools
- Negotiation
- Persuasion
- Problem Solving
- MS Office
- English Communication
- Bangla Communication
- Customer Support
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Technology
- Marketing
Keywords
- IT Services
- Call Center
- Telemarketing
- Business Development
- CRM
- Lead Generation
- MS Word
- MS Excel
- MS PowerPoint
- Sales Targets
- Custom Software Development