Sales Associate

Company Description Barnes Harley-Davidson® South Edmonton is a retail motorcycle dealership focused on delivering a high-quality customer experience for riders and enthusiasts. The dealership offers a range of new and pre-owned Harley-Davidson® motorcycles, parts, accessories, and riding gear, along with related services. Team members work in a fast-paced, customer-facing environment where relationship-building and product knowledge are important. The company promotes a culture of professionalism, safety, and respect while supporting learning about the Harley-Davidson® brand and motorcycle lifestyle.

Role Description The Sales Associate is a full-time, on-site role based at Barnes Harley-Davidson® South Edmonton in Edmonton, AB. This position is responsible for greeting customers, identifying their needs, and providing informed recommendations on motorcycles, parts, accessories, and apparel. Day-to-day tasks include conducting product demonstrations, preparing quotes, processing sales transactions, and following up with customers to support long-term relationships and repeat business. The Sales Associate maintains an organized and welcoming showroom, keeps up-to-date on product features and promotions, and collaborates with service and finance teams to support a seamless customer experience. This role also involves meeting sales targets, using dealership systems to track leads, and participating in store events and promotions.

Qualifications

• Strong customer service and interpersonal skills, with the ability to build rapport and communicate clearly in person, by phone, and in writing.
• Sales and retail experience, including working with sales targets, handling transactions, and managing customer inquiries and follow-ups.
• Basic computer and point-of-sale skills, with the ability to learn dealership software and maintain accurate records.
• Knowledge of or interest in motorcycles and related products; familiarity with the Harley-Davidson® brand is an asset but not required.
• Ability to work on-site in Edmonton, AB, including evenings and weekends as needed, and to stand for extended periods in a showroom environment.
• Demonstrated reliability, professionalism, and a commitment to inclusive, respectful interactions with customers and team members.
• High school diploma or equivalent; additional training or experience in retail, automotive, or powersports sales is considered an advantage.