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BARTLE & GIBSON

Inside Sales - HVAC

Edmonton, AB, T5A 1C6, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Are you successful at building instant rapport and achieving customer satisfaction?

Do your organizational skills shine in your workflow?

Are you looking for a career opportunity with great potential?

If you’ve answered yes to these questions, then come join our team at Bartle & Gibson!

We are currently in search of a career-orientated person to join our team. We are looking for the right candidate to train and develop for a career in Hydronics & HVAC. This position handles Inside Sales, and Quotations for our customers. The position operates in a fast-paced, dynamic, and rewarding environment.

DUTIES AND RESPONSIBILITIES

Responding to inquiries and processing incoming calls, emails, and orders
Responding to inquiries regarding trouble shooting systems and parts
Contacting current customers and identifying new products and potential upselling opportunities
Designing HVAC/hydronic/geothermal systems
Entering orders into the system
Sourcing materials for customers when currently not in stock
Maintaining a knowledge base on current products and learning about new products
Providing product information, pricing quotations, and follow-up on quotes
Developing and maintaining positive customer relationships
Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service
Supporting Counter Sales and handling returns as required
Working closely with others to ensure customer needs are met
Other duties as required

SKILLS AND COMPETENCIES

Exceptional customer service
Ability to warm up and develop instant rapport with potential customers
Ability to develop long-term relationships and generate referrals from your customers
Excellent interpersonal & communication skills, both verbal and written
Impeccable organizational skills with attention to detail
Time management & multitasking skills to serve several customers at the same time
Strong networking skills, outgoing personality
Excellent computer skills (Word, Excel, Email)
Self-motivated; able to function effectively both independently and as a member of a team
Proven ability to learn quickly and work effectively in a fast-paced work environment

EXPERIENCE AND EDUCATION

Minimum grade 12 education required
Candidates should possess a minimum of two years’ sales experience (counter sales, inside sales or outside sales) preferred
Skilled in serving and negotiating with institutional and industrial purchasers, Hydronics & HVAC contractors, and the public preferred
Second-Third Year Apprentice asset
HRAI Load Calculations asset
HVAC Refrigeration Technician Certificate asset
Hydronic Designer / Installer Certifications asset
Building Environmental Systems Technology asset
Sheetmetal Workers Journeyman Certificate asset

WHY WORK FOR US

Company-paid benefits
Employee and Family Assistance Program (EFAP)
Profit sharing
RRSP match
Paid sick days
Career growth
#GIVEBACK Program
Personal Milestone Recognition Program
Safety shoe reimbursement
Perkopolis Partnership
Employee Referral Bonus Program
Employee discounts on plumbing, electrical and heating products

OUR MISSION

Supplying the right solutions at the right time with our expert customer care throughout Western Canada.

OUR VISION

Be the preferred wholesaler by providing superior customer experiences.

FIND OUT MORE

Check us out online: https://www.bartlegibson.com/

Follow us on LinkedIn: https://www.linkedin.com/company/bartle-&-gibson/

Like us on Facebook: https://www.facebook.com/bartlegibsonltd/

Follow us on Instagram: https://www.instagram.com/bartlegibsonltd/

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

#BG01

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More about this job

Responsibilities

The role involves managing inside sales, processing customer orders, and providing technical support for HVAC and hydronic systems. You will also be responsible for generating quotes, sourcing materials, and maintaining strong relationships with customers.

Requirements

Candidates must have a minimum of a grade 12 education and at least two years of sales experience. Proficiency in HVAC systems, technical certifications, and strong interpersonal skills are highly preferred.

Skills

Customer service
Inside sales
Quotations
HVAC systems
Hydronics
Troubleshooting
Upselling
Order processing
Material sourcing
Interpersonal skills
Communication skills
Organizational skills
Time management
Multitasking
Computer skills
Networking

Benefits

Company-paid benefits
Employee and Family Assistance Program
Profit sharing
RRSP match
Paid sick days
Career growth
Giveback program
Personal Milestone Recognition Program
Safety shoe reimbursement
Perkopolis Partnership
Employee Referral Bonus Program
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Hydronics
Geothermal
Inside Sales
Quotations
Customer Satisfaction
Order Entry
Troubleshooting
Upselling
Counter Sales
HRAI
Load Calculations
Refrigeration Technician
Hydronic Designer
Sheetmetal
Building Environmental Systems Technology
Microsoft Word
Microsoft Excel
Sales
Wholesale

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