Spa Attendant

Spa Attendant

Everwild Nordic Spa by Basecamp, Canmore

About Everwild

Everwild is a growing chain of boutique Nordic spas and hotels based in Canmore. We are an energetic team driven by our core values and providing our guests a home away from home.

Everwild Nordic Spa and Hotel aims to raise the bar in wellness hospitality, blending authentic tradition with fresh, evolving experiences. Everwild is redefining mountain hospitality.

Why Work for Us? 

• Subsidized staff accommodation available! (must have a "negative" criminal record check)
• A gratuity program!
• Group health benefits plan (Dental, Vision, Paramedical, and more) 
• Generous staff discounts at all our properties
• Family and friends discount at Basecamp properties
• Free access to the Everwild Nordic Spa
• Discounts on food & beverage at Rhythm & Howl
• Company paid staff events.
• Room for advancement in our growing company
• Be part of western Canada's fastest-growing hospitality brand
• A hands-on people focused Basecamp culture

Position Overview

The Spa Attendant is the heartbeat of the guest experience - creating a serene, welcoming, and impeccably maintained environment. Through thoughtful care, attentive service, and seamless teamwork, you ensure every guest can fully relax and immerse themselves in wellness. We’re seeking someone who takes pride in the details, brings positive energy to every interaction, and has a genuine appreciation for wellness. You notice what others might miss, naturally connect with people, and thrive in a team that supports one another.

Shifts: Full-time/Permanent. Days, evenings & weekends.

Wage: $20 per hour

Positions - we are currently recruiting for 4 Spa Attendants

Working conditions - a combination of indoor and outdoor duties

Start date - ASAP

Key Responsibilities

Guest Experience & Customer Service

• Ensure guests feel welcome and comfortable.
• Assist spa therapists and other team members with client needs before and after treatments.
• Provide guests with information about spa services, packages, and promotions.
• Answer any questions guests may have, offering recommendations or directing them to appropriate staff when needed.
• Maintain a calm and relaxing atmosphere in the spa at all times.
• Assisting with the open and closing of the spa areas. 

Facility Maintenance & Cleanliness

• Maintain cleanliness and organization of all spa areas, including treatment rooms, pool side, relaxation areas, and locker rooms.
• Ensure that all areas meet health and safety standards, maintaining high standards of cleanliness and hygiene.
• Monitor the spa’s facilities to ensure they are in proper working order, reporting any maintenance issues to the supervisor.

Sales & Inventory

• Assist with preparing towels, robes and linens for laundry.
• Restock and replenish supplies such as towels, toiletries, and water.
• Support special events or spa promotions as directed by the Spa Manager.

Requirements

• Prior experience in a spa or hospitality setting is a plus, but not required.
• Excellent customer service skills with a friendly and professional demeanor.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Ability to maintain a calm and positive attitude under pressure.
• Ability to work well in a team environment and collaborate with spa staff.
• Must be able to work flexible hours, including evenings, weekends, and holidays.

Basecamp Resorts and Everwild is an equal opportunity employer, dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed inclusion; we celebrate differences and actively welcome applications from individuals of underrepresented backgrounds and communities. We comply with all applicable laws that prohibit discrimination when making all decisions about employment. If you would like to enquire about an adjustment, or need assistance with completing the application process, please contact Beth at careers@basecampresorts.com to discuss your needs confidentially.

Full time, Monday to Sunday
Full time = 40 hours