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Added 6 days ago
SA
Museum Attendant
Steele Auto Group
NS · Bayers Lake, NS
- Full-time
Operate admissions at the front desk reception by greeting, processing payments, etc.
Added 8 days ago
CH
Part Time PSW - Bridlewood Trails Retirement
Claridge Homes
Ottawa, ON
- Part-time
Reports malfunctioning of equipment, repairs needed, fire hazards to front desk or charge nurse.
Added 8 days ago
GH
Room Attendant
Germain Hôtels
Brossard, QC
- Part-time
Coordinate and communicate effectively with other departments, such as housekeeping supervisors, front desk and maintenance, to ensure smooth operations and guest satisfaction.
Added 13 days ago
KW
Sales Consultant
Key West Ford Sales
New Westminster, BC
- Full-time
Key West Ford is looking to add a part-time front desk administrator to our team.
Added 13 days ago
KW
Lot Attendant
Key West Ford Sales
New Westminster, BC
- Full-time
Key West Ford is looking to add a part-time front desk administrator to our team.
Added 14 days ago
WH
Room Attendant
Westmont Hospitality Group
Regina, SK
- Up to $15.99 CAD / hour
- Part-time
Ensuring all “lost and found” items are turned in to Housekeeping Manager or Front Desk immediately.
Added 15 days ago
CH
Part Time PSW - OakPark Retirement
Claridge Homes
Ottawa, ON
- Part-time
Reports malfunctioning of equipment, repairs needed, fire hazards to front desk or charge nurse.
Added 15 days ago
VH
Housekeeping Attendant - Best Western Valemount
Vantage Hotels
Valemount, BC · Best Western Plus Inn and Suites, Valemount, British Columbia
- Full-time
This is a full time position with benefits and opportunity to grow within the company for those who are interested.
Added 15 days ago
SH
Room Attendant | Part-Time | The Westley Hotel
Silver Hotel Group
Calgary, AB
- Part-time
Room Attendant l Part-Time l The Westley Hotel
Added 16 days ago
RO
Housekeeping/Laundry Supervisor
Resorts of the Canadian Rockies
Fernie, BC
- Full-time
…passion for mountain culture, this is the role for you. This is a full time, year round…
Added 16 days ago
DC
Administrative Assistant, Front Desk
DIVERSEcity Community Resources Society
Surrey, BC
- Full-time
Job Title: Administrative Assistant, Front Desk
Added 18 days ago
CG
Front Desk Attendant, Full Time
Compass Group Canada
Dease Lake 9, BC
- Full-time
The responsibility of the Front Desk Attendant is to be the first point of contact for all initial inquiries by the clients and associates needing to be directed to services within the unit.
Added 19 days ago
EC
Front Desk Attendant, Full Time
ESS Compass
Dease Lake, BC
- Full-time
The responsibility of the Front Desk Attendant is to be the first point of contact for all initial inquiries by the clients and associates needing to be directed to services within the unit.
Added 19 days ago
CH
Part Time Temp PSW - Riverpath Retirement
Claridge Homes
Ottawa, ON
- Part-time
Reports malfunctioning of equipment, repairs needed, fire hazards to front desk or charge nurse.
Added 22 days ago
PL
Front Desk Attendant
Pomeroy Lodging
Vermilion, AB
- Full-time
We are looking for a Front Desk Agent to join our team!
Added 23 days ago
CH
Part Time PSW - Riverpath Retirement
Claridge Homes
Ottawa, ON
- Part-time
Reports malfunctioning of equipment, repairs needed, fire hazards to front desk or charge nurse.
Added 23 days ago
GC
Room Attendant (Full-time) - Moncton
Great Canadian Entertainment
Moncton, NB
- Full-time
Work closely with Front Desk to ensure guest satisfaction and consistency in Guest Service.
Added 25 days ago
CH
Part Time Evening PSW - Willowbend Retirement
Claridge Homes
Ottawa, ON
- Part-time
Reports malfunctioning of equipment, repairs needed, fire hazards to front desk or charge nurse.
Added 29 days ago
DC
Administrative Assistant, Front Desk
DIVERSEcity Community Resources Society
Surrey, BC
- Full-time
Job Title: Administrative Assistant, Front Desk
Added 29 days ago
SH
Room Attendant | Part-time | Westley Calgary
Silver Hotel Group
Calgary, AB
- Part-time
Reports lost & found items to supervisor/manager/front desk
Added 1 month ago
WH
Room Attendant
Westmont Hospitality Group
Brantford, ON
- $18.01 CAD / hour
- Part-time
Ensuring all “lost and found” items are turned in to Housekeeping Manager or Front Desk immediately.
Added 1 month ago
WH
Room Attendant
Westmont Hospitality Group
Winnipeg, MB
- Up to $18.1 CAD / hour
- Full-time
Ensuring all “lost and found” items are turned in to Housekeeping Manager or Front Desk immediately.
Added 2 months ago
B
Campground Attendant
Basecamp
Whistler, BC · Vancouver, BC · Kananaskis, AB · Calgary, AB
- Up to $18 CAD / hour
- Temporary
We are looking for a full-time seasonal Campground Attendants that will take care of the overall day to day tasks around the campground and front desk.
Added 2 months ago
B
Spa Guest Services Manager
Basecamp
Toronto, ON · Montreal, QC · Canmore, AB · Calgary, AB
- Full-time
Working closely with the Spa Manager, you will oversee the daily operations of the spa's front desk, concierge, and attendant teams, ensuring seamless service, operational excellence, and…
Added 2 months ago
Front Desk Attendant
Ruth & Naomi's Mission
Chilliwack, BC
At Ruth & Naomi's Mission, every interaction matters. As a Front Desk Attendant, you'll help create a safe, welcoming, and hope-filled environment while supporting individuals experiencing…

Basecamp

Spa Guest Services Manager

Toronto, ON, Canada
Montreal, QC, Canada
Canmore, AB, Canada
Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Working hours: 40 hours per week
Posting language: English
Posted: Aug 12, 2026

Original job description

Spa Guest Services Manager

Everwild Nordic Spa & Hotel, Canmore AB

About Everwild

Everwild is a growing chain of boutique Nordic spas and hotels based in Canmore. We are an energetic team driven by our core values and providing our guests a home away from home.

Everwild Nordic Spa and Hotel aims to raise the bar in wellness hospitality, blending authentic tradition with fresh, evolving experiences. Everwild is redefining mountain hospitality.

Why Work for Us?

A discretionary bonus scheme
Group health benefits plan (Dental, Vision, Paramedical, and more)
Generous staff discounts at all our properties
Family and friends discount at Basecamp properties
Free access to the Everwild Nordic Spa
Discounts on food & beverage at Rhythm & Howl
Company paid staff events.
Room for advancement in our growing company
Be part of western Canada's fastest-growing hospitality brand
A hands-on people focused Everwild culture

Position Overview

Are you a passionate leader who thrives on creating exceptional guest experiences and inspiring high-performing teams? We are seeking a Spa Guest Services Manager to lead our spa guest services operations and play a key role in delivering warm, intuitive, and memorable service to every guest.

Working closely with the Spa Manager, you will oversee the daily operations of the spa's front desk, concierge, and attendant teams, ensuring seamless service, operational excellence, and an exceptional guest journey from arrival to departure. You will recruit, coach, and develop team members while fostering a collaborative, supportive culture where people feel valued, empowered, and motivated to succeed.

As a Spa Guest Services Manager, you will help shape the culture of the Everwild Spa by leading with empathy, professionalism, and a genuine commitment to excellence, ensuring every guest leaves feeling cared for and every team member feels inspired to deliver their best.

Shifts: Full-time/Permanent. Days, evenings & weekends.

Salary: Dependant on Experience

Location: Canmore Alberta

Key Responsibilities

Spa Operation Policies and Procedures

Will oversee daily operations, in the absence of the Spa Manager
Lead the development of Everwild’s Spa concierge team
Implement, train and review front desk processes

Guest Experience

Uphold and evolve a ritual culture focused on mindfulness, theatricality, and guest wellness.
Regularly observe spa operations, gather guest feedback, and adjust operational flow as necessary.
Engage guests in meaningful pre- and post-ritual interactions when appropriate.
Motivate and inspire Everwild spa team members to be genuine and thoughtful in every interaction.
Be the pillar of delivering extraordinary customer service and experience

Operational Oversight

Ensure saunas and ritual spaces are maintained to the highest standards of cleanliness, safety, and readiness.
Coordinate with spa attendants and maintenance teams for fire safety, heat control, and essential repairs
Connect with spa department leads, reviewing all spa tools and inventory is maintained and controlled.

Compliance & Safety

Train staff in safety procedures for sauna environments, including fire risk management, emergency response, and temperature regulation.
Ensure all health and safety standards are in alignment with health guidelines.
Ensure safe and effective recording keeping of all personal data and information systems.

Performance Management

Deliver regular feedback, performance evaluations, and development opportunities for Spa Concierge/Spa Attendants.
Set clear expectations for daily operations, guest interactions and team behaviour.
Address any guest complaints or staff performance issues in a timely and professional manner.

Reporting & Administration

Maintain records of spa management systems
Prepare monthly reports summarizing, program updates, staff development, safety compliance, and opportunities for improvement.
Participate in weekly leadership meetings and collaborate with other spa department heads.
Will work directly with Spa Manager to participate in monthly forecast, budgeting and marketing and operational guidance.

Requirements

Experience in spa, wellness, or hospitality leadership.
Experience managing teams
Demonstrated leadership and team development skills.
Excellent guest service and communication abilities.
Working knowledge of Microsoft Windows – Outlook, Excel, Word.
Must be available to work evenings, weekends, and holidays.

Basecamp Resorts and Everwild is an equal opportunity employer, dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed inclusion; we celebrate differences and actively welcome applications from individuals of underrepresented backgrounds and communities. We comply with all applicable laws that prohibit discrimination when making all decisions about employment. If you would like to enquire about an adjustment, or need assistance with completing the application process, please contact Beth at careers@basecampresorts.com to discuss your needs confidentially.

Full time, permanent, weekdays and weekends
Full Time = 40 hours per week

Apply About employer

More about this job

Responsibilities

The Spa Guest Services Manager oversees daily spa operations, including front desk and concierge teams, to ensure exceptional guest experiences and operational excellence. They are responsible for recruiting, coaching, and developing staff while maintaining high standards of safety, cleanliness, and administrative reporting.

Requirements

Candidates must have prior experience in spa, wellness, or hospitality leadership and demonstrated team management skills. Proficiency in Microsoft Office and the ability to work flexible shifts, including evenings, weekends, and holidays, are required.

Skills

Leadership
Team development
Guest services
Operational management
Conflict resolution
Performance management
Health and safety compliance
Concierge services
Budgeting
Forecasting
Microsoft Outlook
Microsoft Excel
Microsoft Word
Communication
Staff training

Benefits

Discretionary bonus scheme
Group health benefits plan
Dental
Vision
Paramedical
Staff discounts
Family and friends discount
Free access to the Everwild Nordic Spa
Discounts on food & beverage
Company paid staff events

Visa sponsorship

Not detected in the job text

Hiring contact

Beth

Keywords

Spa management
Hospitality
Wellness
Guest experience
Team leadership
Concierge
Operational oversight
Performance evaluation
Health and safety
Budgeting
Forecasting
Microsoft Office
Customer service
Staff development
Ritual culture
Inventory management
Emergency response
Fire safety
Boutique hotel
Canmore

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