Find work in Canada.

576,714 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
BH
Junior School Administrative Assistant, Academics
Branksome Hall
Toronto, ON
- $50,123 to $62,570 CAD / year
- Full-time
This is a full-time, full-year role, based in the Junior School and providing support in other areas of the school as needed and possible during the summer and March break periods.
Added 2 mins ago
TC
Vice President, Philanthropy
The Canadian Women's Foundation
Canada
- Full-time
Working with a dedicated, long-standing team, the Vice President mentors, guides and oversees the team of 9 full-time staff via 3 direct reports in the following business units: Individual…
Added 2 mins ago
E
Manager, Wastewater Treatment Plant (WWTP) Maintenance Facilities
EPCOR
AB · Edmonton, Alberta
- Full-time
We are hiring a full time, permanent Manager, Wastewater Treatment Plant (WWTP) Maintenance Facilities position working out Gold Bar Wastewater Treatment Plant in Edmonton, Alberta.
Added 3 mins ago
BT
Staff Accountant, Assurance & Advisory
Baker Tilly Canada
Guelph, ON
- Full-time
“There is no limit to the growth opportunities at Baker Tilly. We pride ourselves on promoting talent when we see it, and work with each professional to define what success means for them.”
Added 3 mins ago
RH
Senior Graphic Designer
Robert Half
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
Our client is hiring a full-time Senior Designer!
Added 3 mins ago
MP
Office Administrator / Receptionist
Master Power
Richmond Hill, ON
- $17.95 to $24 CAD / hour
- Full-time
The Office Administrator / Receptionist is a full-time, on-site position based in Richmond Hill, Ontario. This role is responsible for managing front-desk operations while providing general…
Added 4 mins ago
Industrial Technology Advisor - Various domains
National Research Council Canada
Montréal, QC
We are looking for a senior-career Industrial Technology Advisor (ITA) to support the NRC Industrial Research Assistance Program (NRC IRAP). The ITA would be someone who shares our core…
Added 17 mins ago
FB
Driver
Foundation Building Materials
Vaughan, ON
- Other
Deliver building materials to job sites on time, unload and verify deliveries, and provide courteous, professional customer service
Added 17 mins ago
SA
Field Operations and Scheduling Coordinator 1
Sonova AG
Vernon, BC
- $21.98 to $24.18 CAD / hour
Connect Hearing Workplace Industrial Division is looking for a full-time Logistics Coordinator to join the team in Vernon, BC. This is an office-based position for a 35-hour work week.
Added 17 mins ago
C
Senior Roadway Design Engineer
Consor
Toronto, ON
- $110,000 to $150,000 CAD / year
- Full-time
Provide mentorship, technical guidance, and professional development support to junior engineers and designers, fostering technical excellence and knowledge sharing across the team.
Added 32 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Mississauga, ON
- Full-time
We are hiring a full-time 11 month contract Asset Protection Representative at LSL #1003 – 5970 Mclaughlin Road, Mississauga, Ontario, L5R 3X9. This position requires open availability…
Added 32 mins ago
Bales - Rover (Scale Operator/Traffic Bin Spotter)
Human Resources
Sharon, ON
…contractors. Reliable attendance, flexibility to provide coverage and support other positions, and a strong commitment to timely, cost-effective service are…
Added 32 mins ago
AP
Property Accountant | Calgary
Aspen Properties
Calgary, AB
- Full-time
…communication, and accountability, maintaining the highest standards of professional and ethical…
Added 32 mins ago
Facilities/Office Administrator - 6 month contract
MCAP
Toronto, ON
professional expertise, commitment to teamwork and passion for service
Added 32 mins ago
TU
Communications Specialist
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Faculty of Medicine - comprised of approximately 2,700 administrative support, technical/research and management and professional staff, as well approximately 600 full-time academic and…
Added 32 mins ago
WC
Business Development Representative (2026-402-CP)
WoodGreen Community Services
Toronto, ON
- Contract
The BDR owns the full sales cycle for SMB employers - from prospecting through hiring and early retention - and carries a quota for both employment outcomes (job starts) and meetings booked…
Added 32 mins ago
SL
Counsellor II - School-based
Sioux Lookout First Nations Health Authority
Sioux Lookout, ON
- Full-time
The School-Based Counsellor provides direct mental health support to First Nations students who relocate from remote northern communities to attend Sioux North High School (SNHS) in Sioux…
Added 32 mins ago
C
Manager, Housing and Rent Supplement Administration
Cota
Toronto, ON
- Full-time
One (1) Non-Unionized, Contract Full-Time Position until January 2028
Added 32 mins ago
TS
Assistant Kettle Coordinator - Temporary
The Salvation Army in Canada
Duncan, BC
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 33 mins ago
TS
Truck Driver
The Salvation Army in Canada
Dartmouth, NS
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 33 mins ago
TH
Pro Account Sales Associate: Full Time - TUSCANY
The Home Depot Canada
Calgary, AB
- Full-time
…relationships and selling products to industrial, commercial and other professional customers. Key responsibilities for this position include providing outstanding service to customers…
Added 33 mins ago
CC
Social Media Marketing Intern
Connected Creative
AB · Edmonton, AB
- Contract
Potential for a long-term full time role after the internship concludes.
Added 47 mins ago
OA
Reception Associate - BMW/MINI Langley
OpenRoad Auto Group
Langley (District), BC · Langley, British Columbia
- Full-time
Handle telephone calls in a professional, friendly and efficient manner, striving to minimize the time they are put on hold.
Added 47 mins ago
YT
Manager of 1st Stop Woodlawn – Residential Support and Client Services
YWCA Toronto
Toronto, ON
- $87,217 to $100,475 CAD / year
- Temporary
…housing options, employment and training programs, community support programs, girls’ and family programs. We also engage in systemic…
Added 1 hour ago
Junior Account Manager, Eastern Canada, Vertical Sales, Infrastructure
Siemens
Montreal, QC
Experience with all stages of direct and indirect sales including demand generation, proposal preparation, negotiation, closing, and after sales support

Baseline

Customer Support Specialist

Toronto, ON, Canada

The annual compensation for this role is fixed at $65,000, with an opportunity to earn above-market benchmarks in the future based on your contributions to the continued success of the company. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The annual compensation for this role is fixed at $65,000, with an opportunity to earn above-market benchmarks in the future based on your contributions to the continued success of the company.
Job type: Full-time
Apply by: May 2, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

Baseline is an Operating System for Private Real Estate Lenders based in the US, who make real estate secured loans, primarily to real estate investors (i.e. house flippers and landlords) or developers. Our platform allows lenders to originate and service loans, manage borrowers and investors, streamline business processes and create technology-enabled workflows that allow them to expand their businesses and improve profitability.

Baseline was founded in 2022 and has raised a $2.5 million in VC funding. We experienced over 300%+ revenue growth in 2025 and are on a trajectory to triple again in 2026. We have a market-leading product in our category and have ambitions to become the dominant software in the entire private lending industry.

Baseline is hiring a critical team member to help shape the future of our company: a Customer Support Specialist. This is a full-time, in-person position at our offices in Toronto.

What is a Customer Support Specialist at Baseline?

As a Customer Support Specialist at Baseline, you’ll be responsible for the front line delivery of Baseline’s philosophy of customer obsession. Above all else, you will be tasked with developing an exhaustive understanding of the business practices, workflows, needs and pain points of our clients. Our clients are operators of Private Credit businesses in the US who make real-estate secured loans, primarily to real estate investors and developers.

The majority of your time as a Support Specialist will be spent in these areas:

Responding to inbound Intercom tickets and emails to resolve customer issues quickly and accurately.
Writing support documentation, FAQs, and help centre content to improve customer self-serve resources.
Recording Loom videos to walk customers through key workflows and troubleshooting steps
Delivering high-quality 1:1 video support for customers when needed.
Creating Intercom product tours, walkthroughs, and guides that improve onboarding and feature adoption.
Training and improving the performance of our AI Intercom bot to scale support quality and responsiveness.
Relentlessly focusing on platform quality and usability by identifying bugs, and usability issues, and rolling up customer feedback to our product & engineering team.

You will also have the opportunity to work on a vast array of other initiatives that help the Baseline business excel, including but not limited to Customer Success, Product, Marketing, and Events.

Here are the character traits we're looking for:

Exceptional Intelligence
Obsessive problem-solving
Tenacity that gets you past roadblocks
Exceptional communication skills

And here’s where this role is different from the other Support jobs that you’ve likely been looking at.

We’re weighing less for:

Past professional work experience
A Support background
A passion for B2B SaaS or private credit
The software you’ve used before

If the list of character traits we’ve outlined sounds like you, we’re interested in you for this role, whoever you are.

Why this opportunity?

This is not an ordinary 9-5 role - it’s a chance to help take an early-stage startup from zero to one and define your future career.

Here’s what’s in it for you:

An opportunity to directly enter the Support team of an extremely fast-growing B2B SaaS company without any prior relevant work experience, based on your skills and characteristics.
An unmatched career accelerant, giving you direct exposure to and ownership of the most important Support disciplines in a customer-obsessed environment.
The ability to see the tangible impacts on the overall success of the Baseline business, based directly on your efforts, and the associated sense of purpose and meaning in your work that delivers.
An opportunity to work on, give input to, and learn about the entire operating methodologies of a fast-growing SaaS startup.
Massively increased earning potential due to the skills and experience you will develop in this role, both inside and outside of Baseline.
Empathetic and devoted leadership, coaching and mentoring from technology and finance veterans.

A comprehensive benefits package including 100% coverage for medical, dental, drug, paramedical and vision coverage.

Interested in applying?

This is your first assessment for the role. To be considered, you must email Shaye Wali, Baseline’s CEO, at the email address “my last name @ my company website domain”, cc "talent @ company website domain, with the subject line "CS Specialist Candidate - Your Name" and let me know why you’re a fit for this role based on what you read in this job description (LinkedIn DMs not considered). Despite these direct instructions, a majority of applicants will not follow these instructions and will be immediately eliminated from consideration - so please don’t be intimidated if you see ‘100+ applicants’ on LinkedIn!

The annual compensation for this role is fixed at $65,000, with an opportunity to earn above-market benchmarks in the future based on your contributions to the continued success of the company.

This is a full-time in-office position, with 5 days a week required at our building located at 507 King Street East, Toronto.

Apply About employer

More about this job

Responsibilities

Resolve customer issues through Intercom tickets, email, and video support, and create documentation, videos, product tours, and guides that improve self-service, onboarding, and feature adoption. Identify bugs and usability issues, share customer feedback with product and engineering teams, and help improve the performance of the AI support bot.

Requirements

The posting emphasizes exceptional intelligence, persistent problem-solving, tenacity, and exceptional communication skills. Prior professional experience, a support background, B2B SaaS or private credit experience, and familiarity with specific software are not required.

Skills

Customer Support
Problem-Solving
Written Communication
Verbal Communication
Customer Issue Resolution
Support Documentation
Video Support
Customer Training
Onboarding
AI Bot Training
Bug Identification
Usability Analysis
Customer Feedback
Workflow Analysis

Benefits

Medical Insurance
Dental Insurance
Prescription Drug Coverage
Paramedical Coverage
Vision Coverage

Visa sponsorship

Not detected in the job text

Hiring contact

Shaye Wali

Keywords

Intercom
Loom
Customer Support
Customer Obsession
Private Credit
Private Real Estate Lending
Real Estate-Secured Loans
B2B SaaS
Customer Issue Resolution
Support Documentation
FAQs
Help Center
Video Support
Product Tours
Customer Onboarding
Feature Adoption
AI Support Bot
Bug Identification
Usability
Customer Feedback
Product and Engineering Collaboration
Loan Origination
Loan Servicing
Workflow Management

Report this job