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Added 17 days ago
Sr. Software Development Engineer, Neuron Explorer
Amazon
Toronto, ON
AWS Neuron is the complete software stack for the AWS Trainium and Inferentia cloud-scale machine learning accelerators and the Trn3/Trn2/Trn1 and Inf2/Inf1 servers that use them. This role…
Added 17 days ago
Senior Software Engineer
Electronic Arts
Vancouver, BC
As a Senior Software Developer in Vancouver you will manage these systems from proposal to adoption. You will shape our technical direction, write code, define success metrics, and mentor…
Added 17 days ago
BO
Senior Data Scientist, Economics & AI
Bank of Canada
Ottawa, ON
- Full-time
We are seeking a Senior Data Scientist with strong economics and quantitative modelling expertise to help shape the future of economic research, policy analysis, and data-driven…
Added 17 days ago
B
Senior Account Executive, North America
Botpress
Montreal, QC
- Full-time
We're looking for a senior seller who has done this before: someone who has walked into an organization, sold a CX transformation and helped turn an AI vision into production results.
Added 17 days ago
VH
Senior Engineering Manager
Verily Health
Waterloo, ON
- $175,000 to $197,000 CAD / year
- Full-time
As a Senior Software Development Manager in Verily Intelligence, you will lead the AI Development organization: the teams that build the infrastructure and tooling for self-service,…
Added 17 days ago
HO
AI Engineer
Hydro One
Toronto, ON
- $80 to $88 CAD / hour
- Contract
We are looking for a Senior AI / Generative AI Engineer to design, build, and scale production-grade AI systems and intelligent agents, integrating advanced AI capabilities into enterprise…
Added 17 days ago
I
Senior AI Engineer, ICT
ICAO
Montreal, QC
- Full-time
A first-level university degree in artificial intelligence, computer science, data science, machine learning, software engineering, mathematics, statistics or a related field in combination…
Added 17 days ago
ED
Manager, Risk Quantification - EN 071
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $112,006 to $149,341 CAD / year
- Full-time
- Remote
Advise stakeholders on model lifecycle requirements, new model use cases, third-party models, artificial intelligence and machine-learning risks, and proportionate governance approaches.
Added 17 days ago
ED
Manager, Risk Quantification - EN 071
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $112,006 to $149,341 CAD / year
- Full-time
- Remote
Advise stakeholders on model lifecycle requirements, new model use cases, third-party models, artificial intelligence and machine-learning risks, and proportionate governance approaches.
Added 17 days ago
ED
Manager, Risk Quantification - EN 071
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $112,006 to $149,341 CAD / year
- Full-time
- Remote
Advise stakeholders on model lifecycle requirements, new model use cases, third-party models, artificial intelligence and machine-learning risks, and proportionate governance approaches.
Added 18 days ago
B
Vice President, Geosciences
Brunel
Vancouver, BC
- $220,000 to $260,000 CAD / year
- Full-time
Experience with advanced sensing technologies, machine learning applications or technology scale-up environments is considered an asset.
Added 18 days ago
HO
Smart Grid Engineer
Hydro Ottawa
Ottawa, ON
- Full-time
…framework offers a clear, transparent pathways to intermediate and senior levels. Wherever you are in your career, there’s a path for growth ahead of you…
Added 18 days ago
Senior Business Systems Analyst
College of Pharmacists of British Columbia
Vancouver, BC
…respectful environment where ongoing diversity, equity and inclusion learning and training are offered; cultural and social awareness are provided; and religious observances are…
Added 18 days ago
G
Associate Director-Energy Sector
Guidehouse
Vancouver, BC · Client Office: Vancouver, BC
- Full-time
Mentor junior consultants, fostering a culture of learning, inclusion, and excellence.
Added 18 days ago
B
Technical Program Manager, Forward Deployed Engineering
Baseten
Toronto, ON
- $165,000 to $330,000 CAD / year
- Full-time
…of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from…
Added 18 days ago
B
Technical Program Manager, Forward Deployed Engineering
Baseten
Montreal, QC
- $165,000 to $330,000 CAD / year
- Full-time
…of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from…
Added 18 days ago
GM
Actuarial Specialist
Gore Mutual Insurance
Cambridge, ON
- Full-time
Develop, maintain, and enhance pricing models, including GLMs, machine learning models, and predictive analytics solutions.
Added 18 days ago
W
Sr AI Engineer
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
Agent Factory is where Workday’s next chapter gets built. We’re forming small, senior, cross-functional AI teams that bring together product leaders, machine learning engineers, and…
Added 18 days ago
VC
Manager, AI Research
Vanguard Canada
Toronto, ON
- Full-time
Experience managing or technically leading senior scientists, researchers, or machine learning engineers.
Added 18 days ago
C
Senior Software Engineer, Agent Infrastructure
Cohere
Remote, Canada
- Full-time
- Remote
…intersection of ML systems, distributed infrastructure, and developer experience, creating the platform that powers autonomous AI agents at…
Added 18 days ago
BC
Cloud Architect
BrainRidge Consulting
Toronto, ON
- Full-time
…integration, functions, cloud databases, data warehouse and analytics, machine learning, developer tools, and security/identity…
Added 18 days ago
AB
Data Scientist, Ricochet Anti-Cheat (Call of Duty)
Activision Blizzard
Vancouver, BC
- Other
Collaborate on the ETL, data analysis, and measurement strategy for machine-learning projects that enhance detection, prevention, and response to cheating.
Added 18 days ago
K
FRACTIONAL SALES CONSULTANT
Kablamo
Toronto, ON
- Part-time
…controls, escalating emerging threats to the Risk Manager and Senior Leadership Team, and supporting the continuous improvement of security…
Added 18 days ago
AS
Cloud Delivery / Resource Coordinator
Apex Systems
Toronto, ON
- $55 to $60 CAD / hour
- Contract
Communicate effectively with senior technical and business stakeholders.
Added 18 days ago
Manager - Capital Markets Quant
EY
Toronto, ON
Shape proposals and transformation roadmaps, manage delivery and commercial outcomes, and communicate with senior stakeholders.

Baseten

Technical Program Manager, Forward Deployed Engineering

Montreal, QC, Canada

$165,000 to $330,000 CAD / year · Full-time

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Job details

Pay: $165,000 to $330,000 CAD / year
Job type: Full-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Oct 22, 2026

Original job description

About Baseten

Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.

THE ROLE

Forward Deployed Engineering is Baseten’s swat team. We’re deeply technical, great with customers and fast, and we make the platform better with everything we learn in the field. FDEs take on the hardest inference problems for our most strategic customers: novel architectures, extreme scale, tight latency budgets. Then we turn those solutions into a platform no one can match.

We’re scaling the team quickly. We need someone to build the operating system that lets a fast-growing team of engineers stay focused on hard problems instead of coordination.

This is a high-visibility role with direct exposure to our largest customers and to company leadership. You’ll shape how a new kind of engineering team operates in the AI industry.

Responsibilities

Run the priority account cadence. Own the operating rhythm for our top accounts: daily hot-account check-ins, the weekly “forest view” review with leadership, and the account list itself with Sales leadership. Goal: zero surprise escalations to our execs.
Make the bridges work. Our FDE team connects to SA and Sales, Product, engineering (inference, infra), capacity and on-call. You’ll make sure each connection has a clear owner, cadence and SLA, with no hand-offs falling through the cracks:
- Account transitions between solution architect and FDE, with exit criteria and runbooks
- Non-P0 escalations to engineering teams, tracked and burned down weekly
- Customer patterns and gaps flowing into the product roadmap
Drive cross-team programs for our largest customers. Coordinate multi-team efforts such as dedicated-capacity rollouts, cluster migrations, capacity reservations and large customer launches. Bring together various teams so these run on a plan, not on heroics.
Reduce toil and protect platform time. Track where engineering time goes: incidents another team owns, manual routing and config changes, after-hours pages. Work with engineering leads to remove the biggest sources of obstacles, so FDEs keep 30% of their time for shaping the platform.
Own the metrics. Build and report the metrics scorecard (account health, response times, toil, load per engineer, team health) to leadership.
Help us scale the team. Drive programs like new-hire enablement and certification, account load balancing, and run book coverage. Partner with Recruiting on hiring operations as we grow.
Manage risk and dependencies. Maintain a clear-eyed view of cross-team dependencies and risks; surface them early, drive mitigation, and keep leadership informed with honest, signal-rich updates.
Communicate up, down, and across. Translate between deeply technical teams and senior leadership. Run effective program reviews and write the kind of crisp statuses that let busy people make fast decisions.

Requirements

5+ years as a TPM (or engineer turned TPM) on infrastructure, cloud or customer-facing technical programs
Technical depth: you’re comfortable with ML Infra systems, Kubernetes, GPUs and distributed systems, and can follow an incident channel or a design doc without a translator. Experience with LLM inference is a strong plus.
You’ve run programs across many teams at once and kept them moving without formal authority
Calm in the middle of an escalation: you bring structure to chaos and close the loop
You write clearly and concisely, for engineers and for execs
High ownership, and you’d rather fix the process than work around it

NICE-TO-HAVES

Experience working on AI / ML Infra stack.
Background in solutions engineering, SRE or forward-deployed teams

What Success Looks Like

In your first few months, you'll have taken ownership of one or more in-flight programs, established the operating rhythm they were missing, and built the trust that makes teams want you in the room.
Within a year, the programs you run are the ones leadership doesn't worry about, because the structure is clear, the risks are visible early, and the follow-ups always close.

Benefits

Competitive compensation, including meaningful equity
(U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
Paid parental leave
Fertility and family-building stipend through Carrot
(U.S. only) Company-facilitated 401(k)
Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.

Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.

At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Compensation Range: $165K - $330K

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More about this job

Responsibilities

Establish and manage the operating cadence for strategic customer accounts, cross-team escalations, and major technical programs, while tracking risks, dependencies, team metrics, and engineering toil. Improve coordination across engineering, product, sales, solutions architecture, and capacity teams, and build processes that help the Forward Deployed Engineering team scale while protecting time for platform improvements.

Requirements

Requires at least five years of technical program management experience, or experience as an engineer transitioning into TPM work, on infrastructure, cloud, or customer-facing technical programs. Candidates should have technical familiarity with ML infrastructure, Kubernetes, GPUs, and distributed systems, and be able to coordinate across teams, manage escalations, and communicate clearly; LLM inference experience is a strong plus.

Skills

Technical Program Management
Infrastructure Programs
Cloud Infrastructure
Machine Learning Infrastructure
Kubernetes
GPUs
Distributed Systems
LLM Inference
Cross-Functional Program Management
Incident Management
Escalation Management
Risk Management
Metrics and Reporting
Executive Communication
Process Improvement
Customer-Facing Technical Programs

Benefits

Competitive Compensation
Equity
Medical Insurance
Dental Insurance
Vision Insurance
Flexible Paid Time Off
Company-Wide Winter Break
Paid Parental Leave
Fertility and Family-Building Stipend
401(k)
Learning and Networking Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Forward Deployed Engineering
Technical Program Management
AI Inference
LLM Inference
Machine Learning Infrastructure
Kubernetes
GPUs
Distributed Systems
Cloud Infrastructure
Customer-Facing Programs
Strategic Accounts
Account Health
Incident Management
Escalation Management
Runbooks
Service-Level Agreements
Capacity Planning
Dedicated Capacity
Cluster Migrations
Capacity Reservations
Product Roadmap
Cross-Functional Coordination
Risk Management
Dependency Management
Metrics Scorecard
Engineering Toil
On-Call
New-Hire Enablement
Certification
Solutions Engineering

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