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Added 5 mins ago
Grocery - Manager Grocery FreshCo Hamptons
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB
The Grocery Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 5 mins ago
Department Sales Manager, Footwear
Sporting Life Group
Burnaby, BC
Act as Manager on Duty, leading by example in daily operations, motivating the team, and ensuring adherence to store policies and procedures.
Added 5 mins ago
Parts Advisor
Tourism Holdings Ltd
Delta, BC
Ability to work collaboratively with the service manager, sales crew, and other team members to ensure smooth operations and customer satisfaction.
Added 5 mins ago
Class 5 Truck Delivery Driver
Diabetes Canada / National Diabetes Trust
Edmonton, AB
Reporting to the Operations Manager, this critical role will work up to 29 hours per week, driving established routes to collect donated clothing and household items from our valued…
Added 5 mins ago
Assistant Store Manager
JD Sports / Livestock / Size?
Quebec, QC
Our Retail team is looking for an Assistant Store Manager at our Galeries de la Capitale location. Come join our quickly growing and developing team at JD Sports Canada. Main…
Added 5 mins ago
H
Gestionnaire en Formation Manager Trainee
Hertz
Brossard, QC
- Full-time
The Manager in Training program provides hands-on-training in: Sales, Operations, Customer Service, finance, fleet management and people management. This position has a clearly defined…
Added 5 mins ago
PF
Front Desk Associate
Planet Fitness
Red Deer, AB
- Up to $15 CAD / hour
- Part-time
Discuss your availability with the Hiring Manager and/or notate it on your application.
Added 5 mins ago
DT
Merchandising Assistant Manager
Dollar Tree Stores
Prince Albert, SK
- Full-time
As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In…
Added 5 mins ago
DT
Merchandising Assistant Manager
Dollar Tree Stores
Edmonton, AB
- Full-time
As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In…
Added 5 mins ago
S
Retail Key Holder
Skechers
Vancouver, BC
- Part-time
…an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional customer service. In this entry-level management role, you’ll oversee…
Added 5 mins ago
BT
Project Manager
Bearing Telecommunications Inc
Cambridge, ON
- $70,000 to $90,000 CAD / year
- Full-time
Project Manager – Wireless Telecommunications
Added 5 mins ago
PI
Mechanical Designer
Parmerit Inc.
Strathroy, ON
- Full-time
This role in on-site position and reporting to the Mechanical Engineering Manager.
Added 5 mins ago
PA
New Car Sales Manager (Brampton North Nissan)
Performance Auto Group
Brampton, ON
- Full-time
Brampton North Nissan is looking to add a New Car Sales Manager to join our growing family
Added 5 mins ago
GG
Ripening Support
Gambles Group of Companies
Toronto, ON
- $40,000 to $45,000 CAD / year
The Ripening Support position will report directly to the General Manager of Operations.
Added 5 mins ago
OM
Events & Group Sales Manager - Time Out Market, Vancouver
Oakridge Market Limited Partnership
Vancouver, BC
- $65,000 to $70,000 CAD / year
- Full-time
The Events & Group Sales Manager will be a crucial, dual-focused role. The main task will be to drive and manage corporate group sales to meet and exceed targets, coupled with providing…
Added 5 mins ago
S
Maintenance Planner
Sandvik
Kirkland Lake, ON
- Full-time
Added 5 mins ago
FD
Sanitation Supervisor
FG Deli Group Ltd.
BC
- $70,000 to $80,000 CAD / year
- Full-time
Reporting to the Operations Manager, you will oversee daily sanitation operations, develop front-line leaders, drive continuous improvement initiatives, and ensure compliance with SQF,…
Added 5 mins ago
SN
Assistant Store Manager, Kingsway Mall
Saje Natural Wellness | Retail
Edmonton, AB
- Full-time
…you'll make:  </strong><br><br>Reporting to the Store Manager, the Assistant Store Manager is accountable in leading key aspects of their store’s business. Through attracting,…
Added 5 mins ago
Manager of Youth Services
Our Place Peel
Mississauga, ON
The Manager of Youth Services will lead, elevate, engage and deliver the innovative and highly effective supports based on the following:
Added 5 mins ago
Front Desk Attendant
Law Cranberry Resort Limited
Collingwood, ON
…and organizational changes as directed by the Owner, VP of Operations & General Manager and the Front Office…
Added 5 mins ago
Project Manager, Campus Operations
University of Saskatchewan
Saskatoon, SK
The project manager leads the delivery of construction and infrastructure projects from initiation through completion. This position leads project scope, budgets, schedules, risks,…
Added 5 mins ago
RA
Material Handler 3P - 2nd Shift
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
- Full-time
…and ensure materials are available to support manufacturing operations. You will work onsite in Cambridge, Ontario, collaborating closely with planners, engineers, and operations team…
Added 5 mins ago
R
Client Advisor
RBC
Meadow Lake, SK
- Part-time
…capabilities,, you can build a great career with us as a future Account Manager/Banking…
Added 5 mins ago
BA
Roofing Estimator
Bothwell Accurate Co
Mississauga, ON
- Full-time
Assist with post-bid reviews and participate in project handoffs to operations to ensure smooth project execution
Added 5 mins ago
FG
FOX CLOTHING - Shift Lead - Square One
Fox Group Canada Inc.
Mississauga, ON
- Part-time
As part of the expansion plans in Canada, we are looking for experienced, energetic and passionate SHIFT LEAD. This position reports directly to the Store Manager.

Baseten

Technical Program Manager, Forward Deployed Engineering

Montreal, QC, Canada

$165,000 to $330,000 USD / year · Full-time

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Job details

Pay: $165,000 to $330,000 USD / year
Job type: Full-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Oct 22, 2026

Original job description

About Baseten

Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.

THE ROLE

Forward Deployed Engineering is Baseten’s swat team. We’re deeply technical, great with customers and fast, and we make the platform better with everything we learn in the field. FDEs take on the hardest inference problems for our most strategic customers: novel architectures, extreme scale, tight latency budgets. Then we turn those solutions into a platform no one can match.

We’re scaling the team quickly. We need someone to build the operating system that lets a fast-growing team of engineers stay focused on hard problems instead of coordination.

This is a high-visibility role with direct exposure to our largest customers and to company leadership. You’ll shape how a new kind of engineering team operates in the AI industry.

Responsibilities

Run the priority account cadence. Own the operating rhythm for our top accounts: daily hot-account check-ins, the weekly “forest view” review with leadership, and the account list itself with Sales leadership. Goal: zero surprise escalations to our execs.
Make the bridges work. Our FDE team connects to SA and Sales, Product, engineering (inference, infra), capacity and on-call. You’ll make sure each connection has a clear owner, cadence and SLA, with no hand-offs falling through the cracks:
- Account transitions between solution architect and FDE, with exit criteria and runbooks
- Non-P0 escalations to engineering teams, tracked and burned down weekly
- Customer patterns and gaps flowing into the product roadmap
Drive cross-team programs for our largest customers. Coordinate multi-team efforts such as dedicated-capacity rollouts, cluster migrations, capacity reservations and large customer launches. Bring together various teams so these run on a plan, not on heroics.
Reduce toil and protect platform time. Track where engineering time goes: incidents another team owns, manual routing and config changes, after-hours pages. Work with engineering leads to remove the biggest sources of obstacles, so FDEs keep 30% of their time for shaping the platform.
Own the metrics. Build and report the metrics scorecard (account health, response times, toil, load per engineer, team health) to leadership.
Help us scale the team. Drive programs like new-hire enablement and certification, account load balancing, and run book coverage. Partner with Recruiting on hiring operations as we grow.
Manage risk and dependencies. Maintain a clear-eyed view of cross-team dependencies and risks; surface them early, drive mitigation, and keep leadership informed with honest, signal-rich updates.
Communicate up, down, and across. Translate between deeply technical teams and senior leadership. Run effective program reviews and write the kind of crisp statuses that let busy people make fast decisions.

Requirements

5+ years as a TPM (or engineer turned TPM) on infrastructure, cloud or customer-facing technical programs
Technical depth: you’re comfortable with ML Infra systems, Kubernetes, GPUs and distributed systems, and can follow an incident channel or a design doc without a translator. Experience with LLM inference is a strong plus.
You’ve run programs across many teams at once and kept them moving without formal authority
Calm in the middle of an escalation: you bring structure to chaos and close the loop
You write clearly and concisely, for engineers and for execs
High ownership, and you’d rather fix the process than work around it

NICE-TO-HAVES

Experience working on AI / ML Infra stack.
Background in solutions engineering, SRE or forward-deployed teams

What Success Looks Like

In your first few months, you'll have taken ownership of one or more in-flight programs, established the operating rhythm they were missing, and built the trust that makes teams want you in the room.
Within a year, the programs you run are the ones leadership doesn't worry about, because the structure is clear, the risks are visible early, and the follow-ups always close.

Benefits

Competitive compensation, including meaningful equity
(U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
Paid parental leave
Fertility and family-building stipend through Carrot
(U.S. only) Company-facilitated 401(k)
Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.

Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.

At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Compensation Range: $165K - $330K

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More about this job

Responsibilities

Establish and manage the operating cadence for strategic customer accounts, cross-team escalations, and major technical programs, while tracking risks, dependencies, team metrics, and engineering toil. Improve coordination across engineering, product, sales, solutions architecture, and capacity teams, and build processes that help the Forward Deployed Engineering team scale while protecting time for platform improvements.

Requirements

Requires at least five years of technical program management experience, or experience as an engineer transitioning into TPM work, on infrastructure, cloud, or customer-facing technical programs. Candidates should have technical familiarity with ML infrastructure, Kubernetes, GPUs, and distributed systems, and be able to coordinate across teams, manage escalations, and communicate clearly; LLM inference experience is a strong plus.

Skills

Technical Program Management
Infrastructure Programs
Cloud Infrastructure
Machine Learning Infrastructure
Kubernetes
GPUs
Distributed Systems
LLM Inference
Cross-Functional Program Management
Incident Management
Escalation Management
Risk Management
Metrics and Reporting
Executive Communication
Process Improvement
Customer-Facing Technical Programs

Benefits

Competitive Compensation
Equity
Medical Insurance
Dental Insurance
Vision Insurance
Flexible Paid Time Off
Company-Wide Winter Break
Paid Parental Leave
Fertility and Family-Building Stipend
401(k)
Learning and Networking Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Forward Deployed Engineering
Technical Program Management
AI Inference
LLM Inference
Machine Learning Infrastructure
Kubernetes
GPUs
Distributed Systems
Cloud Infrastructure
Customer-Facing Programs
Strategic Accounts
Account Health
Incident Management
Escalation Management
Runbooks
Service-Level Agreements
Capacity Planning
Dedicated Capacity
Cluster Migrations
Capacity Reservations
Product Roadmap
Cross-Functional Coordination
Risk Management
Dependency Management
Metrics Scorecard
Engineering Toil
On-Call
New-Hire Enablement
Certification
Solutions Engineering

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