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Added 6 mins ago
A
Junior Buyer
AtkinsRéalis
Mississauga, ON
- Full-time
…committed to leading our clients across our various end markets to engineer a better future for our planet and its…
Added 6 mins ago
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Procurement AP Administrator (Supplier Invoices)
AtkinsRéalis
Mississauga, ON
- Full-time
Process, validate, and reconcile supplier invoices.
Added 6 mins ago
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Workforce Deployment Coordinator - Pickering
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- Full-time
…committed to leading our clients across our various end markets to engineer a better future for our planet and its…
Added 11 mins ago
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Operations Engineer
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SK · Saskatchewan, Canada
- Full-time
Join Saltworks as an Operations Engineer and take on an exciting, on-site, hands-on role supporting the launch of a first-of-its-kind lithium demonstration plant located near Stoughton,…
Added 11 mins ago
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Cyber Security Architect
vTech Solution Canada
Toronto, ON
- Contract
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Added 11 mins ago
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Mechanical Engineer / Technologist
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Toronto, ON
- $55,000 to $70,000 CAD / year
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We're looking for a Mechanical Engineer / Technologist with a passion for creating and implementing design solutions and services. Whether you're established in the field or looking to make…
Added 21 mins ago
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Forward Deployed Solutions Engineer, New Graduate
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Canada
- Full-time
Forward Deployed Solutions Engineer (Early Career)
Added 21 mins ago
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Principal Architect
Camis
Guelph, ON
- Full-time
…role (e.g., Software Architect, Technical Architect, Staff Engineer, Principal Engineer, or…
Added 21 mins ago
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Software Engineer II (Cloud Engineer)
TD
Toronto, ON · Mississauga, ON
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Software Engineer II (Cloud Engineer) – Job Description
Added 21 mins ago
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Software Engineer II
TD
Toronto, ON
- Full-time
As a Software Engineer II, you provide technical expertise to implement scalable, reliable and secure solutions for EDMO Data Catalog services. You contribute to solutions that operate…
Added 40 mins ago
Piping Field Coordinator - Energy Construction
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Edmonton, AB · Calgary, AB
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Added 40 mins ago
Principal Geotechnical Engineer (Dams)
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As a Principal Geotechnical Engineer in our Dams and Tailings Practice within the Ground Engineering team in Calgary or Edmonton, you will provide senior technical and business leadership…
Added 40 mins ago
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Project Engineer I
Mondelēz International
Toronto, ON · Plant - East York, Canada
- Full-time
AI may be used as part of the recruitment process and in accordance with local laws. This posting is for a current vacancy.

This posting is for a current vacancy.
Added 40 mins ago
Project Manager
ANDRITZ AG
Rosemère, QC · Quebec, Québ
…representatives. Coordinate the efforts of the Lead Designer and Process Engineer assigned to his…
Added 57 mins ago
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Senior Substation Engineer (P. Eng.)
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- Full-time
…Join our Power Systems Department as our new Senior Substation Engineer and work with us to close the gap to a sustainable…
Added 57 mins ago
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System Engineering - Platforms
General Dynamics Missions System International
Ottawa, ON
- Full-time
We are seeking a Platforms Systems Engineer to provide technical leadership for the development, integration, and validation of vehicle-level communications systems. The Platforms Team…
Added 57 mins ago
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Go-to-Market (GTM) Engineer
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Toronto, ON
- $110,000 to $150,000 CAD / year
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Spend your first months finding what in the launch playbook and CRM process can be automated, then turn the foundation we have into a system a new launcher in a new city can run from day…
Added 57 mins ago
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Senior Mobile Engineer
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- Full-time
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As a senior mobile engineer, you’ll share the technical direction of our Android app, which turns curious visitors into engaged, paying readers. This is a senior individual contributor role…
Added 59 mins ago
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Mechanical / Mechatronics Engineer – Simulation & Software Integration
Correct-AI
AB · Greater Edmonton Metropolitan Area
- Full-time
Correct-AI is seeking a multidisciplinary Mechanical or Mechatronics Engineer to support the development of autonomous and vision-based systems.
Added 59 mins ago
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Product Development Engineer
Husky Technologies
Bolton, ON
- Full-time
Our Development Engineering team is looking to hire an experienced Product Development Engineer. The successful candidate will lead the technical development of packaging products working…
Added 59 mins ago
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PD Service - Mechanical
Husky Technologies
Bolton, ON
- Full-time
The service team is currently seeking a Mechanical engineer/designer to specialize in resolving service issues.
Added 1 hour ago
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Controls Design Engineer
Skyjack Inc.
Guelph, ON
- Full-time
Perform DFMEA on proposed solutions to identify potential failures early in the process and adjust planning accordingly
Added 1 hour ago
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PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
The Service team is currently seeking a Software engineer/designer to specialize in resolving service issues with a focus on Injection Molding Machine controls, including servo drive and…
Added 1 hour ago
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Drainage Design Engineer
SYSTRA Canada
Toronto, ON
- Full-time
Lead SWM and Drainage Engineer responsible for the design and modeling of SWM Systems, including stormwater sewers, sanitary sewers, water mains and overland flow.
Added 1 hour ago
HT
Applications Engineer
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Strong understanding of injection molding systems, including machine technology, mold design, hot runner systems, and process optimization principles.

Baseten

Technical Program Manager, Forward Deployed Engineering

Montreal, QC, Canada

$165,000 to $330,000 USD / year · Full-time

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Job details

Pay: $165,000 to $330,000 USD / year
Job type: Full-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Oct 22, 2026

Original job description

About Baseten

Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.

THE ROLE

Forward Deployed Engineering is Baseten’s swat team. We’re deeply technical, great with customers and fast, and we make the platform better with everything we learn in the field. FDEs take on the hardest inference problems for our most strategic customers: novel architectures, extreme scale, tight latency budgets. Then we turn those solutions into a platform no one can match.

We’re scaling the team quickly. We need someone to build the operating system that lets a fast-growing team of engineers stay focused on hard problems instead of coordination.

This is a high-visibility role with direct exposure to our largest customers and to company leadership. You’ll shape how a new kind of engineering team operates in the AI industry.

Responsibilities

Run the priority account cadence. Own the operating rhythm for our top accounts: daily hot-account check-ins, the weekly “forest view” review with leadership, and the account list itself with Sales leadership. Goal: zero surprise escalations to our execs.
Make the bridges work. Our FDE team connects to SA and Sales, Product, engineering (inference, infra), capacity and on-call. You’ll make sure each connection has a clear owner, cadence and SLA, with no hand-offs falling through the cracks:
- Account transitions between solution architect and FDE, with exit criteria and runbooks
- Non-P0 escalations to engineering teams, tracked and burned down weekly
- Customer patterns and gaps flowing into the product roadmap
Drive cross-team programs for our largest customers. Coordinate multi-team efforts such as dedicated-capacity rollouts, cluster migrations, capacity reservations and large customer launches. Bring together various teams so these run on a plan, not on heroics.
Reduce toil and protect platform time. Track where engineering time goes: incidents another team owns, manual routing and config changes, after-hours pages. Work with engineering leads to remove the biggest sources of obstacles, so FDEs keep 30% of their time for shaping the platform.
Own the metrics. Build and report the metrics scorecard (account health, response times, toil, load per engineer, team health) to leadership.
Help us scale the team. Drive programs like new-hire enablement and certification, account load balancing, and run book coverage. Partner with Recruiting on hiring operations as we grow.
Manage risk and dependencies. Maintain a clear-eyed view of cross-team dependencies and risks; surface them early, drive mitigation, and keep leadership informed with honest, signal-rich updates.
Communicate up, down, and across. Translate between deeply technical teams and senior leadership. Run effective program reviews and write the kind of crisp statuses that let busy people make fast decisions.

Requirements

5+ years as a TPM (or engineer turned TPM) on infrastructure, cloud or customer-facing technical programs
Technical depth: you’re comfortable with ML Infra systems, Kubernetes, GPUs and distributed systems, and can follow an incident channel or a design doc without a translator. Experience with LLM inference is a strong plus.
You’ve run programs across many teams at once and kept them moving without formal authority
Calm in the middle of an escalation: you bring structure to chaos and close the loop
You write clearly and concisely, for engineers and for execs
High ownership, and you’d rather fix the process than work around it

NICE-TO-HAVES

Experience working on AI / ML Infra stack.
Background in solutions engineering, SRE or forward-deployed teams

What Success Looks Like

In your first few months, you'll have taken ownership of one or more in-flight programs, established the operating rhythm they were missing, and built the trust that makes teams want you in the room.
Within a year, the programs you run are the ones leadership doesn't worry about, because the structure is clear, the risks are visible early, and the follow-ups always close.

Benefits

Competitive compensation, including meaningful equity
(U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
Paid parental leave
Fertility and family-building stipend through Carrot
(U.S. only) Company-facilitated 401(k)
Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.

Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.

At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Compensation Range: $165K - $330K

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More about this job

Responsibilities

Establish and manage the operating cadence for strategic customer accounts, cross-team escalations, and major technical programs, while tracking risks, dependencies, team metrics, and engineering toil. Improve coordination across engineering, product, sales, solutions architecture, and capacity teams, and build processes that help the Forward Deployed Engineering team scale while protecting time for platform improvements.

Requirements

Requires at least five years of technical program management experience, or experience as an engineer transitioning into TPM work, on infrastructure, cloud, or customer-facing technical programs. Candidates should have technical familiarity with ML infrastructure, Kubernetes, GPUs, and distributed systems, and be able to coordinate across teams, manage escalations, and communicate clearly; LLM inference experience is a strong plus.

Skills

Technical Program Management
Infrastructure Programs
Cloud Infrastructure
Machine Learning Infrastructure
Kubernetes
GPUs
Distributed Systems
LLM Inference
Cross-Functional Program Management
Incident Management
Escalation Management
Risk Management
Metrics and Reporting
Executive Communication
Process Improvement
Customer-Facing Technical Programs

Benefits

Competitive Compensation
Equity
Medical Insurance
Dental Insurance
Vision Insurance
Flexible Paid Time Off
Company-Wide Winter Break
Paid Parental Leave
Fertility and Family-Building Stipend
401(k)
Learning and Networking Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Forward Deployed Engineering
Technical Program Management
AI Inference
LLM Inference
Machine Learning Infrastructure
Kubernetes
GPUs
Distributed Systems
Cloud Infrastructure
Customer-Facing Programs
Strategic Accounts
Account Health
Incident Management
Escalation Management
Runbooks
Service-Level Agreements
Capacity Planning
Dedicated Capacity
Cluster Migrations
Capacity Reservations
Product Roadmap
Cross-Functional Coordination
Risk Management
Dependency Management
Metrics Scorecard
Engineering Toil
On-Call
New-Hire Enablement
Certification
Solutions Engineering

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