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Added 4 days ago
P
Senior Data Scientist
Plusgrade
Montreal, QC · CAN - Montreal
- Full-time
You will research, design, and deploy machine learning and optimization models that support data-driven decisions, including personalized offers, pricing, and customer targeting. You will…
Added 4 days ago
ED
Manager, Risk Quantification - EN 071
Export Development Canada | Exportation et développement Canada
Toronto, ON
- $112,006 to $149,341 CAD / year
- Full-time
As Manager, Model Risk Management, you will lead a team of model risk professionals and oversee independent model validation, governance and reporting activities across EDC. You will…
Added 4 days ago
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AI Transformation Associate Manager
Accenture
Toronto, ON · Montreal, QC · Vancouver, BC
- Full-time
As a Lead and Principal AI Transformation Associate Manager, you own end-to-end responsibility for designing and delivering AI-powered business transformation for enterprise clients. You…
Added 5 days ago
VH
Senior Engineering Manager
Verily Health
Waterloo, ON
- $175,000 to $197,000 CAD / year
- Full-time
As a Senior Software Development Manager in Verily Intelligence, you will lead the AI Development organization: the teams that build the infrastructure and tooling for self-service,…
Added 5 days ago
ED
Manager, Risk Quantification - EN 071
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $112,006 to $149,341 CAD / year
- Full-time
- Remote
As Manager, Model Risk Management, you will lead a team of model risk professionals and oversee independent model validation, governance and reporting activities across EDC. You will…
Added 5 days ago
ED
Manager, Risk Quantification - EN 071
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $112,006 to $149,341 CAD / year
- Full-time
- Remote
As Manager, Model Risk Management, you will lead a team of model risk professionals and oversee independent model validation, governance and reporting activities across EDC. You will…
Added 5 days ago
ED
Manager, Risk Quantification - EN 071
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $112,006 to $149,341 CAD / year
- Full-time
- Remote
As Manager, Model Risk Management, you will lead a team of model risk professionals and oversee independent model validation, governance and reporting activities across EDC. You will…
Added 5 days ago
TA
Sr. Consultant/Manager - Analytics Consulting
Tiger Analytics Inc.
Remote, Canada
- Full-time
- Remote
Solid understanding of statistical and machine learning algorithms
Added 5 days ago
Senior Business Systems Analyst
College of Pharmacists of British Columbia
Vancouver, BC
…respectful environment where ongoing diversity, equity and inclusion learning and training are offered; cultural and social awareness are provided; and religious observances are…
Added 5 days ago
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Technical Program Manager, Forward Deployed Engineering
Baseten
Toronto, ON
- $165,000 to $330,000 USD / year
- Full-time
…of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from…
Added 5 days ago
B
Technical Program Manager, Forward Deployed Engineering
Baseten
Montreal, QC
- $165,000 to $330,000 USD / year
- Full-time
…of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from…
Added 5 days ago
GM
Actuarial Specialist
Gore Mutual Insurance
Cambridge, ON
- Full-time
Develop, maintain, and enhance pricing models, including GLMs, machine learning models, and predictive analytics solutions.
Added 5 days ago
VC
Manager, AI Research
Vanguard Canada
Toronto, ON
- Full-time
Experience managing or technically leading senior scientists, researchers, or machine learning engineers.
Added 5 days ago
K
FRACTIONAL SALES CONSULTANT
Kablamo
Toronto, ON
- Part-time
…security controls, escalating emerging threats to the Risk Manager and Senior Leadership Team, and supporting the continuous improvement of security…
Added 5 days ago
AS
Cloud Delivery / Resource Coordinator
Apex Systems
Toronto, ON
- $55 to $60 USD / hour
- Contract
This is not a traditional Project Coordinator/ Project Manager position. The successful candidate must be capable of independently owning complex delivery activities and navigating a large…
Added 5 days ago
Manager - Capital Markets Quant
EY
Toronto, ON
As a Manager, you will lead quantitative financial risk management engagements for banks, pension funds, insurers, credit unions and asset managers. You will guide multidisciplinary teams…
Added 5 days ago
SP
Technical Recruiter (6 month contract)
Salesforce Partner Canada
Toronto, ON
- Contract
Partner deeply with senior engineering and technical leaders to shape hiring strategy, define ideal candidate profiles, and influence how we compete for elite technical talent
Added 5 days ago
FN
AI Quality and Evaluation Lead
First National Financial LP
Toronto, ON · East York, ON
- Full-time
7 plus years of progressive experience in quality engineering, software testing, model validation, machine learning, data science, risk analytics, AI governance, or related technology…
Added 5 days ago
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Associate Territory Manager MDS - Manitoba, Saskatchewan and Thunder Bay Region
BD
Mississauga, ON · MB · SK · CAN Mississauga - Derry Road West
- $60,000 to $119,000 CAD / year
- Full-time
Reporting to the National Sales Manager, the Associate Territory Manager, Medication Delivery Solutions (MDS)- Manitoba, Saskatchewan and Thunder Bay region is a hybrid sales and territory…
Added 5 days ago
V
Manager, AI Research
Vanguard
Toronto, ON
- Full-time
Experience managing or technically leading senior scientists, researchers, or machine learning engineers.
Added 6 days ago
E
Software Engineer, Growth Platforms
EngRadar
Toronto, ON
- Full-time
Nice to have: experience with machine learning and building LLM applications
Added 6 days ago
A
Senior Manager, Data Science
Alcon
Mississauga, ON
- Full-time
We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Senior Manager, Data Science, you will be trusted to lead and develop a high-performing Data…
Added 6 days ago
OP
Senior Data Engineer
Ontario Power Generation
Oshawa, ON
- Full-time
…data engineering, data analysis, artificial intelligence, or machine…
Added 6 days ago
Women in Tech Program - Global IT Co-op (Winter 2027 - Toronto, 4 months)
Munich Re
Toronto, ON
Supporting AI projects (Machine Learning and GenAI) by actively collaborating with project teams
Added 6 days ago
ST
Health & Safety Manager - Tunnel & SEM
Scarborough Transit Connect
Toronto, ON · Scarborough, ON
- Full-time
Position Title: Health & Safety Manager - Tunnel & SEM

Baseten

Technical Program Manager, Forward Deployed Engineering

Toronto, ON, Canada

$165,000 to $330,000 USD / year · Full-time

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Job details

Pay: $165,000 to $330,000 USD / year
Job type: Full-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Oct 22, 2026

Original job description

About Baseten

Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.

THE ROLE

Forward Deployed Engineering is Baseten’s swat team. We’re deeply technical, great with customers and fast, and we make the platform better with everything we learn in the field. FDEs take on the hardest inference problems for our most strategic customers: novel architectures, extreme scale, tight latency budgets. Then we turn those solutions into a platform no one can match.

We’re scaling the team quickly. We need someone to build the operating system that lets a fast-growing team of engineers stay focused on hard problems instead of coordination.

This is a high-visibility role with direct exposure to our largest customers and to company leadership. You’ll shape how a new kind of engineering team operates in the AI industry.

Responsibilities

Run the priority account cadence. Own the operating rhythm for our top accounts: daily hot-account check-ins, the weekly “forest view” review with leadership, and the account list itself with Sales leadership. Goal: zero surprise escalations to our execs.
Make the bridges work. Our FDE team connects to SA and Sales, Product, engineering (inference, infra), capacity and on-call. You’ll make sure each connection has a clear owner, cadence and SLA, with no hand-offs falling through the cracks:
- Account transitions between solution architect and FDE, with exit criteria and runbooks
- Non-P0 escalations to engineering teams, tracked and burned down weekly
- Customer patterns and gaps flowing into the product roadmap
Drive cross-team programs for our largest customers. Coordinate multi-team efforts such as dedicated-capacity rollouts, cluster migrations, capacity reservations and large customer launches. Bring together various teams so these run on a plan, not on heroics.
Reduce toil and protect platform time. Track where engineering time goes: incidents another team owns, manual routing and config changes, after-hours pages. Work with engineering leads to remove the biggest sources of obstacles, so FDEs keep 30% of their time for shaping the platform.
Own the metrics. Build and report the metrics scorecard (account health, response times, toil, load per engineer, team health) to leadership.
Help us scale the team. Drive programs like new-hire enablement and certification, account load balancing, and run book coverage. Partner with Recruiting on hiring operations as we grow.
Manage risk and dependencies. Maintain a clear-eyed view of cross-team dependencies and risks; surface them early, drive mitigation, and keep leadership informed with honest, signal-rich updates.
Communicate up, down, and across. Translate between deeply technical teams and senior leadership. Run effective program reviews and write the kind of crisp statuses that let busy people make fast decisions.

Requirements

5+ years as a TPM (or engineer turned TPM) on infrastructure, cloud or customer-facing technical programs
Technical depth: you’re comfortable with ML Infra systems, Kubernetes, GPUs and distributed systems, and can follow an incident channel or a design doc without a translator. Experience with LLM inference is a strong plus.
You’ve run programs across many teams at once and kept them moving without formal authority
Calm in the middle of an escalation: you bring structure to chaos and close the loop
You write clearly and concisely, for engineers and for execs
High ownership, and you’d rather fix the process than work around it

NICE-TO-HAVES

Experience working on AI / ML Infra stack.
Background in solutions engineering, SRE or forward-deployed teams

What Success Looks Like

In your first few months, you'll have taken ownership of one or more in-flight programs, established the operating rhythm they were missing, and built the trust that makes teams want you in the room.
Within a year, the programs you run are the ones leadership doesn't worry about, because the structure is clear, the risks are visible early, and the follow-ups always close.

Benefits

Competitive compensation, including meaningful equity
(U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
Paid parental leave
Fertility and family-building stipend through Carrot
(U.S. only) Company-facilitated 401(k)
Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.

Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.

At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Compensation Range: $165K - $330K

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More about this job

Responsibilities

Establish and run the operating cadence for strategic customer accounts, coordinate cross-functional programs and escalations, and improve handoffs between engineering, product, sales, and customer-facing teams. Build team metrics and processes, reduce engineering toil, manage risks and dependencies, and provide clear updates to leadership.

Requirements

Requires at least five years of technical program management experience, or experience as an engineer turned TPM, in infrastructure, cloud, or customer-facing technical programs. Candidates should understand ML infrastructure, Kubernetes, GPUs, and distributed systems; be able to coordinate across teams without formal authority; and communicate clearly while managing escalations and improving processes.

Skills

Technical Program Management
Infrastructure Programs
Cloud Computing
Machine Learning Infrastructure
Kubernetes
GPU Systems
Distributed Systems
LLM Inference
Cross-Functional Program Management
Incident Management
Escalation Management
Capacity Planning
Risk Management
Metrics and Reporting
Executive Communication
Process Improvement

Benefits

Competitive Compensation
Equity
Medical Insurance
Dental Insurance
Vision Insurance
Flexible Paid Time Off
Company-Wide Winter Break
Paid Parental Leave
Fertility and Family-Building Stipend
401(k)
Learning and Networking Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Forward-Deployed Engineering
Technical Program Management
AI Infrastructure
Machine Learning Infrastructure
LLM Inference
Kubernetes
GPUs
Distributed Systems
Cloud Infrastructure
Inference Systems
Customer Account Management
Account Health
Escalation Management
Incident Management
Capacity Planning
Cluster Migrations
Capacity Reservations
Runbooks
Service-Level Agreements
Product Roadmap
Cross-Functional Programs
Risk Management
Dependency Management
Metrics Scorecards
Engineering Toil Reduction
New-Hire Enablement
Account Load Balancing
Solutions Engineering
Site Reliability Engineering
Customer Launches

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