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Added 6 mins ago
Sales Support Coordinator
Enercare
Toronto, ON
Job Title: Sales Support Coordinator (Part-time)
Added 6 mins ago
SI
Accounting Analyst
Saputo Inc.
Edmonton, AB
- Full-time
Reporting to the Finance Manager, this position has an integral role on the Plant Accounting team with direct responsibility for the analysis and evaluation of Plant accounting transactions…
Added 7 mins ago
NP
Room Attendant
Naturally Pacific Resort
Campbell River, BC
- Full-time
…fulfilling and enjoyable work atmosphere for our team. Becoming part of the Naturally Pacific team will allow you to engage in the hospitality industry within an expanding company that…
Added 7 mins ago
CA
Office Administrator - Part-time
Cooke Aquaculture Inc.
Dartmouth, NS
- Up to $23 CAD / hour
- Part-time
This is a part-time position with the potential to grow into a full-time role in 2027.
Added 21 mins ago
OC
Liquor Store Associate - PT (Whatcom)
Otter Co-op
Abbotsford, BC
- $18.25 to $21.15 CAD / hour
- Part-time
keywords: liquor, part time, retail, clerk, cashier
Added 21 mins ago
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Customer Value & Growth Program Manager
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Toronto, ON
- Full-time
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Added 21 mins ago
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Michaels Stores
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- Full-time
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Added 21 mins ago
MI
Associate Shopper Marketing Manager
Mondelēz International
Toronto, ON · Quebec, QC · Business Unit Head Office Gladstone - Toronto, Canada
- Full-time
Mondelēz International (Canada) is looking for an Associate Manager, Scale Activations & Shopper Marketing to join our Marketing Team!
Added 21 mins ago
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Senior Digital Marketing Manager
Buyerlink
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Take part in our Service Days program - where you'll be rewarded with paid time off for volunteering and making a positive impact in your community.
Added 21 mins ago
SS
Health Care Aide | Permanent, Full-Time | Days 7-3:30pm (5days on, 2off, 5days on, 3off)
Sienna Senior Living
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…their family members, offering a variety of support options and program choices that enrich their daily health and well being. As an individual and part of a wider team, you will be a…
Added 21 mins ago
SS
Health Care Aide | Permanent, Full-Time | Days/Evenings 7-3:30pm & 3-11:30pm
Sienna Senior Living
Medicine Hat, AB
- Full-time
…their family members, offering a variety of support options and program choices that enrich their daily health and well being. As an individual and part of a wider team, you will be a…
Added 21 mins ago
CT
Financial Analyst, Corporate Accounting (15 Month Contract)
Canadian Tire Corporation
Toronto, ON
- Full-time
…retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible…
Added 21 mins ago
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Registrar Service Specialist
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- Full-time
Support Staff employees, as defined by the Full-Time Support Staff Collective Agreement, will be given first consideration.
Added 40 mins ago
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Warehouse Clerk / Shipping
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Added 40 mins ago
Trust Accounting & Settlement Technician (Student Position)
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Added 40 mins ago
2026-093 | Community Outreach Worker - Thunderwing
Winnipeg Regional Health Authority
Winnipeg, MB
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Added 40 mins ago
Manager, Operational Excellence, Microsoft Licensing Operations
Softchoice
Toronto, ON · Ottawa, ON · Oakville, ON · Montreal, QC · Vancouver, BC · Calgary, AB · AB · BC · British Columbia, Brit
The Manager, Operational Excellence is responsible for leading the operational execution of Microsoft's licensing business and ensuring customer transactions are completed accurately,…
Added 40 mins ago
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Project Administrator
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Toronto, ON
- Full-time
Based full-time in our Toronto office with flexible work options available
Added 45 mins ago
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Nurse Practitioner
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Winnipeg, MB
- Part-time
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Added 57 mins ago
UH
Registered Practical Nurse - Spinal Cord Rehab Program
University Health Network
Toronto, ON
- Part-time
…and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious…
Added 57 mins ago
UH
Registered Nurse - Specialized Dementia Unit (5 South)
University Health Network
Toronto, ON
- Part-time
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Added 57 mins ago
UH
Personal Support Worker - Complex Continuing Care
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Toronto, ON
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Added 57 mins ago
UH
Patient Management Centre Representative
University Health Network
Toronto, ON
- Part-time
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Added 57 mins ago
D
Sous Chef
Dexterra
Mississauga, ON
- Full-time
…across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer…
Added 57 mins ago
AI
General Labourer (Non Ferrous)
American Iron and Metal
Sudbury, ON · Greater Sudbury, Ontario
- $25.75 to $26.25 CAD / hour
- Full-time
Full time permanent position, vacation, benefits and a RRSP matching program

Baseten

Technical Program Manager, Forward Deployed Engineering

Toronto, ON, Canada

$165,000 to $330,000 USD / year · Full-time

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Job details

Pay: $165,000 to $330,000 USD / year
Job type: Full-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Oct 22, 2026

Original job description

About Baseten

Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.

THE ROLE

Forward Deployed Engineering is Baseten’s swat team. We’re deeply technical, great with customers and fast, and we make the platform better with everything we learn in the field. FDEs take on the hardest inference problems for our most strategic customers: novel architectures, extreme scale, tight latency budgets. Then we turn those solutions into a platform no one can match.

We’re scaling the team quickly. We need someone to build the operating system that lets a fast-growing team of engineers stay focused on hard problems instead of coordination.

This is a high-visibility role with direct exposure to our largest customers and to company leadership. You’ll shape how a new kind of engineering team operates in the AI industry.

Responsibilities

Run the priority account cadence. Own the operating rhythm for our top accounts: daily hot-account check-ins, the weekly “forest view” review with leadership, and the account list itself with Sales leadership. Goal: zero surprise escalations to our execs.
Make the bridges work. Our FDE team connects to SA and Sales, Product, engineering (inference, infra), capacity and on-call. You’ll make sure each connection has a clear owner, cadence and SLA, with no hand-offs falling through the cracks:
- Account transitions between solution architect and FDE, with exit criteria and runbooks
- Non-P0 escalations to engineering teams, tracked and burned down weekly
- Customer patterns and gaps flowing into the product roadmap
Drive cross-team programs for our largest customers. Coordinate multi-team efforts such as dedicated-capacity rollouts, cluster migrations, capacity reservations and large customer launches. Bring together various teams so these run on a plan, not on heroics.
Reduce toil and protect platform time. Track where engineering time goes: incidents another team owns, manual routing and config changes, after-hours pages. Work with engineering leads to remove the biggest sources of obstacles, so FDEs keep 30% of their time for shaping the platform.
Own the metrics. Build and report the metrics scorecard (account health, response times, toil, load per engineer, team health) to leadership.
Help us scale the team. Drive programs like new-hire enablement and certification, account load balancing, and run book coverage. Partner with Recruiting on hiring operations as we grow.
Manage risk and dependencies. Maintain a clear-eyed view of cross-team dependencies and risks; surface them early, drive mitigation, and keep leadership informed with honest, signal-rich updates.
Communicate up, down, and across. Translate between deeply technical teams and senior leadership. Run effective program reviews and write the kind of crisp statuses that let busy people make fast decisions.

Requirements

5+ years as a TPM (or engineer turned TPM) on infrastructure, cloud or customer-facing technical programs
Technical depth: you’re comfortable with ML Infra systems, Kubernetes, GPUs and distributed systems, and can follow an incident channel or a design doc without a translator. Experience with LLM inference is a strong plus.
You’ve run programs across many teams at once and kept them moving without formal authority
Calm in the middle of an escalation: you bring structure to chaos and close the loop
You write clearly and concisely, for engineers and for execs
High ownership, and you’d rather fix the process than work around it

NICE-TO-HAVES

Experience working on AI / ML Infra stack.
Background in solutions engineering, SRE or forward-deployed teams

What Success Looks Like

In your first few months, you'll have taken ownership of one or more in-flight programs, established the operating rhythm they were missing, and built the trust that makes teams want you in the room.
Within a year, the programs you run are the ones leadership doesn't worry about, because the structure is clear, the risks are visible early, and the follow-ups always close.

Benefits

Competitive compensation, including meaningful equity
(U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
Paid parental leave
Fertility and family-building stipend through Carrot
(U.S. only) Company-facilitated 401(k)
Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.

Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.

At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Compensation Range: $165K - $330K

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More about this job

Responsibilities

Establish and run the operating cadence for strategic customer accounts, coordinate cross-functional programs and escalations, and improve handoffs between engineering, product, sales, and customer-facing teams. Build team metrics and processes, reduce engineering toil, manage risks and dependencies, and provide clear updates to leadership.

Requirements

Requires at least five years of technical program management experience, or experience as an engineer turned TPM, in infrastructure, cloud, or customer-facing technical programs. Candidates should understand ML infrastructure, Kubernetes, GPUs, and distributed systems; be able to coordinate across teams without formal authority; and communicate clearly while managing escalations and improving processes.

Skills

Technical Program Management
Infrastructure Programs
Cloud Computing
Machine Learning Infrastructure
Kubernetes
GPU Systems
Distributed Systems
LLM Inference
Cross-Functional Program Management
Incident Management
Escalation Management
Capacity Planning
Risk Management
Metrics and Reporting
Executive Communication
Process Improvement

Benefits

Competitive Compensation
Equity
Medical Insurance
Dental Insurance
Vision Insurance
Flexible Paid Time Off
Company-Wide Winter Break
Paid Parental Leave
Fertility and Family-Building Stipend
401(k)
Learning and Networking Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Forward-Deployed Engineering
Technical Program Management
AI Infrastructure
Machine Learning Infrastructure
LLM Inference
Kubernetes
GPUs
Distributed Systems
Cloud Infrastructure
Inference Systems
Customer Account Management
Account Health
Escalation Management
Incident Management
Capacity Planning
Cluster Migrations
Capacity Reservations
Runbooks
Service-Level Agreements
Product Roadmap
Cross-Functional Programs
Risk Management
Dependency Management
Metrics Scorecards
Engineering Toil Reduction
New-Hire Enablement
Account Load Balancing
Solutions Engineering
Site Reliability Engineering
Customer Launches

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