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Added 7 mins ago
A
Intermediate Electrical Designer
AtkinsRéalis
Mississauga, ON
- Full-time
…functions will include but not be limited to the preparation, design, modification, coordination, and/or review of the…
Added 7 mins ago
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Kubernetes Reliability Engineer
Roche
Mississauga, ON · Canada Pharma Campus
- Full-time
The CaaS IT Infrastructure Engineer is a highly skilled expert responsible for solving complex business problems using advanced cloud native technologies. The engineer will build and…
Added 11 mins ago
ST
Operations Engineer
Saltworks Technologies: Industrial Water + Lithium
SK · Saskatchewan, Canada
- Full-time
…challenges: water sustainability and critical minerals supply. We design and build advanced industrial water treatment and lithium refining systems for global leaders in semiconductors,…
Added 11 mins ago
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Junior AI Engineer Co-op
symplistic.ai
Woodbridge, ON
- $23 CAD / hour
- Internship
As an AI Engineer Co-op at Symplistic.ai, you will work directly with our engineering team to design, develop, test, and deploy enterprise AI applications and AI agents.
Added 21 mins ago
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Forward Deployed Solutions Engineer, New Graduate
Hiveway
Canada
- Full-time
Forward Deployed Solutions Engineer (Early Career)
Added 21 mins ago
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Principal Architect
Camis
Guelph, ON
- Full-time
Define and champion enterprise-wide engineering standards covering API design, integration patterns, security, testing, and system design.
Added 21 mins ago
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Software Engineer II (Cloud Engineer)
TD
Toronto, ON · Mississauga, ON
- Full-time
Skilled in system-level architecture, like Linux or Windows or past system engineer/administrator experience
Added 21 mins ago
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Software Engineer II
TD
Toronto, ON
- Full-time
As a Software Engineer II, you provide technical expertise to implement scalable, reliable and secure solutions for EDMO Data Catalog services. You contribute to solutions that operate…
Added 41 mins ago
Piping Field Coordinator - Energy Construction
Kiewit
Edmonton, AB · Calgary, AB
…in a professional and ethical manner. Reporting to a Project Engineer or Project Manager, your main functions will include contract administration, project planning, scheduling, and project…
Added 57 mins ago
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Senior Substation Engineer (P. Eng.)
Ramboll
Winnipeg, MB
- Full-time
As our new Senior Substation Engineer, you will be the technical anchor and subject matter expert for medium and high voltage substation design projects across a diverse and growing…
Added 57 mins ago
GD
System Engineering - Platforms
General Dynamics Missions System International
Ottawa, ON
- Full-time
We are seeking a Platforms Systems Engineer to provide technical leadership for the development, integration, and validation of vehicle-level communications systems. The Platforms Team…
Added 57 mins ago
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Senior Director, Wastewater
CIMA+
Vancouver, BC
- $180,000 to $210,000 CAD / year
- Full-time
…what’s expected of us to meet the challenges of tomorrow and engineer a better…
Added 59 mins ago
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Mechanical / Mechatronics Engineer – Simulation & Software Integration
Correct-AI
AB · Greater Edmonton Metropolitan Area
- Full-time
This is primarily a software and simulation role, but it requires someone with strong mechanical-design instincts who can also create 3D models, develop CAD designs and support physical…
Added 59 mins ago
HT
Product Development Engineer
Husky Technologies
Bolton, ON
- Full-time
System level design with limited guidance, frequently in the absence of specific design standards.
Added 1 hour ago
SI
Controls Design Engineer
Skyjack Inc.
Guelph, ON
- Full-time
Prepare vehicle system controls concept and design drawings include machine harness drawings, panel layouts, wiring diagrams and system schematics.
Added 1 hour ago
SC
Drainage Design Engineer
SYSTRA Canada
Toronto, ON
- Full-time
Lead SWM and Drainage Engineer responsible for the design and modeling of SWM Systems, including stormwater sewers, sanitary sewers, water mains and overland flow.
Added 1 hour ago
PA
Senior QA Engineer
Plan A Technologies
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Plan A Technologies is looking for an experienced Senior QA Engineer with strong expertise in end-to-end testing to ensure the quality, reliability, and performance of our applications. The…
Added 1 hour ago
Manager, Construction
Alectra Utilities
Vaughan, ON
Lead the coordination of design, contractors, utilities, suppliers, and on-site activities
Added 1 hour ago
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Electrical Engineer Student
Nutrien
Rocanville, SK
- Internship
Review electrical distribution system design, and assist with electrical system maintenance, planning, and execution
Added 1 hour ago
HO
AI Engineer
Hydro One
Toronto, ON
- $80 to $88 CAD / hour
- Contract
We are looking for a Senior AI / Generative AI Engineer to design, build, and scale production-grade AI systems and intelligent agents, integrating advanced AI capabilities into enterprise…
Added 1 hour ago
ZS
Platform Modernization Engineer
Zodiac Solutions, Inc
Montreal, QC
- Full-time
We are seeking a Software Engineer to join a Global Enterprise Technology Team responsible for the development, modernization, security and operational reliability of mission critical…
Added 1 hour ago
Associate, DevOps Engineer
BMO
Toronto, ON · FCP
We are seeking an experienced DevOps Engineer to join our Data Cognition Team at BMO Capital Markets. In this role, you will design, build, and maintain robust DevOps pipelines and…
Added 1 hour ago
E
Transmission Project Engineer
ENMAX
Calgary, AB · ENMAX Place, Calgary, AB
- Full-time
We are looking for a Transmission Engineer to help us build the infrastructure that keeps our communities connected. As a Transmission Engineer at ENMAX, you’ll play an important role in…
Added 1 hour ago
Junior Design Engineer
ARGUS MACHINE CO LTD
Edmonton, AB
Reporting to the Engineering Supervisor, the Junior Design Engineer performs daily Engineering activities within their group. This person provides technical support for internal Argus…
Added 1 hour ago
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Senior Process Engineering Manager - Municipal, Industrial WW & Biosolids
Veolia | North America
Oakville, ON
- Full-time
…They use deep technical knowledge and market understanding to design treatment solutions, manage process risks, and communicate with customers throughout a project’s lifecycle, while also…

Baseten

Technical Program Manager, Forward Deployed Engineering

Toronto, ON, Canada

$165,000 to $330,000 USD / year · Full-time

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Job details

Pay: $165,000 to $330,000 USD / year
Job type: Full-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Oct 22, 2026

Original job description

About Baseten

Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.

THE ROLE

Forward Deployed Engineering is Baseten’s swat team. We’re deeply technical, great with customers and fast, and we make the platform better with everything we learn in the field. FDEs take on the hardest inference problems for our most strategic customers: novel architectures, extreme scale, tight latency budgets. Then we turn those solutions into a platform no one can match.

We’re scaling the team quickly. We need someone to build the operating system that lets a fast-growing team of engineers stay focused on hard problems instead of coordination.

This is a high-visibility role with direct exposure to our largest customers and to company leadership. You’ll shape how a new kind of engineering team operates in the AI industry.

Responsibilities

Run the priority account cadence. Own the operating rhythm for our top accounts: daily hot-account check-ins, the weekly “forest view” review with leadership, and the account list itself with Sales leadership. Goal: zero surprise escalations to our execs.
Make the bridges work. Our FDE team connects to SA and Sales, Product, engineering (inference, infra), capacity and on-call. You’ll make sure each connection has a clear owner, cadence and SLA, with no hand-offs falling through the cracks:
- Account transitions between solution architect and FDE, with exit criteria and runbooks
- Non-P0 escalations to engineering teams, tracked and burned down weekly
- Customer patterns and gaps flowing into the product roadmap
Drive cross-team programs for our largest customers. Coordinate multi-team efforts such as dedicated-capacity rollouts, cluster migrations, capacity reservations and large customer launches. Bring together various teams so these run on a plan, not on heroics.
Reduce toil and protect platform time. Track where engineering time goes: incidents another team owns, manual routing and config changes, after-hours pages. Work with engineering leads to remove the biggest sources of obstacles, so FDEs keep 30% of their time for shaping the platform.
Own the metrics. Build and report the metrics scorecard (account health, response times, toil, load per engineer, team health) to leadership.
Help us scale the team. Drive programs like new-hire enablement and certification, account load balancing, and run book coverage. Partner with Recruiting on hiring operations as we grow.
Manage risk and dependencies. Maintain a clear-eyed view of cross-team dependencies and risks; surface them early, drive mitigation, and keep leadership informed with honest, signal-rich updates.
Communicate up, down, and across. Translate between deeply technical teams and senior leadership. Run effective program reviews and write the kind of crisp statuses that let busy people make fast decisions.

Requirements

5+ years as a TPM (or engineer turned TPM) on infrastructure, cloud or customer-facing technical programs
Technical depth: you’re comfortable with ML Infra systems, Kubernetes, GPUs and distributed systems, and can follow an incident channel or a design doc without a translator. Experience with LLM inference is a strong plus.
You’ve run programs across many teams at once and kept them moving without formal authority
Calm in the middle of an escalation: you bring structure to chaos and close the loop
You write clearly and concisely, for engineers and for execs
High ownership, and you’d rather fix the process than work around it

NICE-TO-HAVES

Experience working on AI / ML Infra stack.
Background in solutions engineering, SRE or forward-deployed teams

What Success Looks Like

In your first few months, you'll have taken ownership of one or more in-flight programs, established the operating rhythm they were missing, and built the trust that makes teams want you in the room.
Within a year, the programs you run are the ones leadership doesn't worry about, because the structure is clear, the risks are visible early, and the follow-ups always close.

Benefits

Competitive compensation, including meaningful equity
(U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
Paid parental leave
Fertility and family-building stipend through Carrot
(U.S. only) Company-facilitated 401(k)
Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.

Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.

At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Compensation Range: $165K - $330K

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More about this job

Responsibilities

Establish and run the operating cadence for strategic customer accounts, coordinate cross-functional programs and escalations, and improve handoffs between engineering, product, sales, and customer-facing teams. Build team metrics and processes, reduce engineering toil, manage risks and dependencies, and provide clear updates to leadership.

Requirements

Requires at least five years of technical program management experience, or experience as an engineer turned TPM, in infrastructure, cloud, or customer-facing technical programs. Candidates should understand ML infrastructure, Kubernetes, GPUs, and distributed systems; be able to coordinate across teams without formal authority; and communicate clearly while managing escalations and improving processes.

Skills

Technical Program Management
Infrastructure Programs
Cloud Computing
Machine Learning Infrastructure
Kubernetes
GPU Systems
Distributed Systems
LLM Inference
Cross-Functional Program Management
Incident Management
Escalation Management
Capacity Planning
Risk Management
Metrics and Reporting
Executive Communication
Process Improvement

Benefits

Competitive Compensation
Equity
Medical Insurance
Dental Insurance
Vision Insurance
Flexible Paid Time Off
Company-Wide Winter Break
Paid Parental Leave
Fertility and Family-Building Stipend
401(k)
Learning and Networking Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Forward-Deployed Engineering
Technical Program Management
AI Infrastructure
Machine Learning Infrastructure
LLM Inference
Kubernetes
GPUs
Distributed Systems
Cloud Infrastructure
Inference Systems
Customer Account Management
Account Health
Escalation Management
Incident Management
Capacity Planning
Cluster Migrations
Capacity Reservations
Runbooks
Service-Level Agreements
Product Roadmap
Cross-Functional Programs
Risk Management
Dependency Management
Metrics Scorecards
Engineering Toil Reduction
New-Hire Enablement
Account Load Balancing
Solutions Engineering
Site Reliability Engineering
Customer Launches

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