Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Nov 2, 2026

Hiring at a glance

View jobs

Open jobs: 3,788
Employers: 743

Advertised starting pay

Average starting payCAD / hour: $18.77Across 524 listings
Average starting payCAD / year: $48,692Across 81 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%32 listings
Hybrid: 6%210 listings
On-site: 93%3,541 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (514), Farm Boy Inc. (415), Shoppers Drug Mart (360).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 12 days ago
B
Customer Service Representative - Mandarin Speaker
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 12 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Thunder Bay, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 12 days ago
ML
Customer Service Representative
Motion LP
Courtenay, BC
- Full-time
Consider joining us as a Customer Service Representative if:
Added 12 days ago
FL
Customer Service Representative
Fuze Logistics Services Inc
Mississauga, ON
- Full-time
We are seeking a Customer Service Representative to join our team in Mississauga!
Added 12 days ago
GF
Overnight Customer Service Representative (Motivator) - Oshawa Centre Mall
GoodLife Fitness
Oshawa, ON
- Part-time
OVERNIGHT CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)
Added 12 days ago
SI
Customer Service Representative
STANPAC INC.
Smithville, ON
- Up to $45,000 CAD / year
- Full-time
Added 12 days ago
Customer Service Representative
Circle K
Aulds Cove, NS
As a Customer Service Representative, you will enjoy:
Added 12 days ago
FB
Customer Service Representative
Farm Boy Inc.
Burlington, ON
- From $18 CAD / hour
- Part-time
Added 12 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Full-time
Added 12 days ago
Customer Service Representative
Circle K
Dartmouth, NS
As a Customer Service Representative, you will enjoy:
Added 12 days ago
FB
Customer Service Representative
Farm Boy Inc.
Burlington, ON
- $18 CAD / hour
- Part-time
Added 12 days ago
FB
Customer Service Representative
Farm Boy Inc.
London, ON
- From $17.95 CAD / hour
- Part-time
Added 12 days ago
FB
Customer Service Representative
Farm Boy Inc.
Waterloo, ON
- From $17.95 CAD / hour
- Full-time
Added 12 days ago
FB
Customer Service Representative
Farm Boy Inc.
Oakville, ON
- $18 CAD / hour
- Part-time
Added 12 days ago
C
Bilingual Customer Service Representative, Personal Risk Service Centre (12 month contract)
Chubb
Toronto, ON
- Full-time
…clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior…
Added 12 days ago
AP
Customer Service Representative
Allen Print
Halifax, NS
- Full-time
…business structure is innovative, continually expanding and is customer-centric. We are dedicated to sustainability and the continual growth and development of our…
Added 12 days ago
FB
Customer Service Representative
Farm Boy Inc.
Waterloo, ON
- $17.95 CAD / hour
- Full-time
Added 12 days ago
Customer Service Representative (Bilingual - must speak English & Mandarin or Cantonese)
My Insurance Broker
Thornhill, ON
Job Title: Customer Service Representative (Bilingual - English & Mandarin/Cantonese)
Added 12 days ago
L
Customer Service Representative (Fixed Term)
LCBO
Mississauga, ON · GTA Retail Service Centre
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 12 days ago
GF
Customer Service Representative (Motivator) - Windsor Manning and Tecumseh
GoodLife Fitness
Tecumseh, ON · Windsor, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 12 days ago
GF
Customer Service Representative (Motivator) - Waterloo Weber and University
GoodLife Fitness
Waterloo, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 12 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Dartmouth, NS
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 12 days ago
E
Customer service clerk
Esso
Carleton Place, ON
- Full-time
Added 12 days ago
B
Customer Service Representative
BASF
Regina, SK
- Full-time
We are looking for a Customer Service Representative to join our Agricultural Solutions team in Regina.
Added 12 days ago
AC
Customer Service Representative
Aston Carter
Calgary, AB
- $21 CAD / hour
- Full-time
Aston Carter's large client in Calgary is seeking a Customer Service Representative to join their team! This individual will manage customer interactions, coordinate logistics, and perform…

BASF

Customer Service Representative

Regina, SK, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 21, 2026

Original job description

Now hiring! Customer Service Representative

Regina, Saskatchewan

We are looking for a Customer Service Representative to join our Agricultural Solutions team in Regina.

Welcome to BASF

We are BASF in Agriculture and everything we do, we do for the love of farming, and the biggest job on Earth. We are an internationally successful company of the BASF Group. Our solutions are purpose-designed for different crop systems. Connecting seeds and traits, crop protection products, digital tools and sustainability approaches, to help deliver the best possible outcomes for farmers, growers and our other stakeholders along the value chain. With teams in the lab, field, office and in production, we do everything in our power to build a sustainable future for agriculture.

#ForTheLoveOfFarming #TheBiggestJobOnEarth #AgEmployerOfChoice

Here you can gain more insight into our Vision at BASF Agricultural Solutions!

As a Customer Service Representative, you create chemistry by...

Managing assigned customer orders and inquiries across the order-to-cash process, from order receipt through delivery and billing, while validating customer, product, quantity, pricing, availability, plant, delivery, transportation, commercial-program and purchase-plan requirements.
Investigating and resolving order, delivery, pricing, billing, credit/debit, return and system exceptions by coordinating corrections with customers, Sales, Supply Chain, warehouses, logistics providers, Finance, Credit, Tax, Master Data, Quality and IT, and escalating approval items with complete supporting information.
Managing product-quality complaints and non-conformances, including NCM creation, customer and Sales follow-up, return requirements, pickup coordination, replacement or credit processing, documentation and closure in the applicable systems.
Monitoring customer commitments and assigned work through reports, trackers, shared mailboxes, portals and system worklists; validating data integrity; following up on open items; and providing accurate status updates that support shipments, reconciliation, audits and customer decisions.
Contributing to process improvement and digital transformation through user testing, issue documentation, feedback, automation, templates, reporting tools and adoption of approved digital solutions.
Maintaining procedures, templates and reference materials; sharing knowledge; training new Customer Service Representatives, contractors, co-op students and colleagues; and participating in customer visits, business events, projects, training and other operational activities as assigned.
Serving as the primary point of contact for assigned strategic channel partners, including distributors, wholesalers, and retailers, while collaborating closely with Sales and cross-functional teams. The role focuses on complex order-to-cash and commercial support activities for business customers and is distinct from a consumer-facing call center environment.

If you have...

A post-secondary diploma or certificate in Business Administration, Supply Chain Management, Commerce, Agriculture, Agribusiness or a related field; a bachelor’s degree in Business Administration, Supply Chain Management or a related field is considered an asset.
At least three years of experience in customer service, order management, supply chain, logistics or commercial operations, including two years of experience with order-to-cash processes in SAP; agricultural industry experience is considered a strong asset.
Working knowledge of order-to-cash and supply chain processes, including order management, pricing, delivery, warehousing, billing, returns and credits, along with experience using ERP systems, CRM platforms and ordering portals.
Proficiency with Microsoft 365 applications, including Excel, Outlook, Teams and Word, with experience in reporting, data analysis, discrepancy investigation and accurate financial and quantity calculations.
Strong analytical, problem-solving, planning, negotiation, and written and verbal communication skills, including the ability to communicate clearly during escalations and difficult customer conversations.
The ability to prioritize competing work, meet seasonal deadlines, make sound decisions with limited day-to-day supervision, and maintain strong attention to detail and transaction accuracy.
The ability to collaborate across Sales, Supply Chain, Logistics, Finance and Marketing; knowledge of the Canadian agricultural industry, distribution channels, customer programs and distributor business practices is considered an asset.

Create your own chemistry with you@BASF

Adding value to our customers begins with adding value to you. you@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you – the whole you – in all stages of your life and career. With you@BASF, you create your own chemistry.

The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career. We also provide engaging learning and development opportunities to help you make the most of your talents and your role.

About Us

BASF Agricultural Solutions is a trusted partner to the agricultural industry, delivering innovative and sustainable solutions that help farmers succeed across a wide range of cropping systems. Across North America, our teams work together to address some of agriculture's most important challenges while creating value for customers, communities, and the environment. At BASF, you'll find opportunities to grow your career, collaborate with talented colleagues, and make a meaningful impact through work that matters.

Find out more about our Agricultural Solutions team here.

Diversity is our greatest strength!

Join us in shaping the future as part of a global team that embraces inclusion and equal opportunity – regardless of gender, age, background, sexual orientation, disability, or personal beliefs. Our people are at the heart of everything, dedicated to delivering value for our customers every day.

By focusing on enabling our people today and in the future, we will ensure we have the talent and skills needed to succeed.

United by the love of farming, we innovate, collaborate, and strive for the best solutions together, creating connections and driving success as one team. This is how we make an impact. For the love of farming, the biggest job on Earth.

Privacy statement

BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact Careers.NorthAmerica@basf.com to report fraud.

Inclusion and Equal Opportunity Employment

BASF is dedicated to creating a diverse and inclusive workplace where our employees can be their authentic selves. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, place of origin, ethnic origin, colour, religion/creed, sex/pregnancy, marital status, family status, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

We seek to make our recruitment process accessible for applicants with disabilities. If you require accommodations or support throughout the recruitment process, please contact Careers.NorthAmerica@basf.com with the subject line “Recruitment Accommodation Request”.

Apply About employer

More about this job

Responsibilities

Manage assigned business customer orders and inquiries throughout the order-to-cash process, resolving order, delivery, pricing, billing, credit, return, and product-quality issues with customers and cross-functional teams. Monitor commitments and work queues, maintain accurate records and procedures, support process improvements and digital tools, and serve as the primary contact for assigned strategic channel partners.

Requirements

A post-secondary diploma or certificate in business, supply chain, commerce, agriculture, agribusiness, or a related field is sought; a relevant bachelor’s degree is an asset. Applicants should have at least three years of relevant experience, including two years using SAP for order-to-cash processes, along with ERP/CRM and Microsoft 365 proficiency, strong analytical and communication skills, and the ability to manage competing priorities accurately.

Skills

Customer Service
Order Management
Order-To-Cash Processes
Supply Chain Management
Logistics Coordination
SAP
ERP Systems
CRM Platforms
Microsoft 365
Excel Reporting And Data Analysis
Discrepancy Investigation
Problem-Solving
Planning And Prioritization
Negotiation
Written And Verbal Communication
Cross-Functional Collaboration

Benefits

Health Insurance
Retirement Benefits
Company-Matching Contributions
Learning And Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Order-To-Cash
SAP
ERP Systems
CRM Platforms
Microsoft 365
Excel
Outlook
Teams
Word
Order Management
Supply Chain
Logistics
Pricing
Warehousing
Billing
Returns And Credits
Ordering Portals
Data Analysis
Data Integrity
Discrepancy Investigation
Product-Quality Complaints
Non-Conformance Management
Digital Transformation
Process Improvement
Automation
Reporting Tools
Agriculture
Agribusiness
Distributor Channels

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