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Added 7 hours ago
H
Manager Care Team Regina Pioneer Village Dementia Care
HealthCareersInSask.ca
Regina, SK
- Full-time
…goals. Reporting to the Director of Continuing Care Urban (Regina), the Manager is responsible for creating operational lines of sight that connect to the goals and objectives of the SHA.…
Added 2 days ago
H&
Client Ambassador - Cornwall
Hillberg & Berk
Regina, SK
- Part-time
We are a customer and employee centric business with ambitious growth plans. We are excited about the future of delighting our customers, innovating our product, growing our business along…
Added 2 days ago
FG
Trailer Sales Representative
Fort Garry Industries LTD.
Regina, SK
- Full-time
Our REGINA BRANCH has an exciting opportunity for a TRAILER SALES REPRESENTATIVE to join our team!
Added 2 days ago
SL
Special Order Coordinators
Saskatchewan Liquor & Gaming Authority (SLGA)
Regina, SK
- $31.57 to $40.16 CAD / hour
- Temporary
…agents; several national supply warehouses and internal SLGA business areas in order to provide timely special-order service to our Retail Store…
Added 3 days ago
EG
Sales And Marketing Representative
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AB · Edmonton, AB
- Full-time
Advertising Sales & Business Development Representative
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Retail Representative (Part-Time) Regina, Saskatchewan
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Regina, SK · BOL-Mars Canada Inc.
- Part-time
The Retail Representative is responsible for selling, distributing and merchandising Mars Snacking products at retail outlets (all channels) in an assigned territory. Part time hours 24…
Added 4 days ago
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Regulatory Analyst
Saskatchewan Liquor & Gaming Authority (SLGA)
Regina, SK
- $91,140 to $118,168 CAD / year
- Temporary
Gaming Integrity and Licensing Branch, Regina
Added 4 days ago
RB
Client Advisor Business Services
Royal Bank of Canada
Regina, SK
- Full-time
We have an exciting opportunity to join our team in Regina as a Client Advisor, Business Services. Applicants who have cash and custody experience is considered mandatory for this position
Added 4 days ago
R
Client Advisor Business Services
RBC
Regina, SK
- Full-time
We have an exciting opportunity to join our team in Regina as a Client Advisor, Business Services. Applicants who have cash and custody experience is considered mandatory for this position
Added 4 days ago
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Manager of Finance
HealthCareersInSask.ca
Regina, SK
- Full-time
…Executive Director. You serve as the leader responsible for the development and provision of financial and accounting systems to ensure effective asset control, budgetary planning,…
Added 5 days ago
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Customer Service Representative
BASF
Regina, SK
- Full-time
We are looking for a Customer Service Representative to join our Agricultural Solutions team in Regina.
Added 5 days ago
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Specialist Continuing Care, Housing
HealthCareersInSask.ca
Regina, SK
- Full-time
Department: Director Office - Continuing Care Regina 2
Added 6 days ago
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Scouting Representative (Multiple locations across Canada)
AE-GON Management
ON · Ontario, Canada
- Volunteer
Added 6 days ago
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Account Development Specialist, Traction
Traction Heavy Duty Parts
Regina, SK
- Full-time
Our Traction store located in Regina is seeking an Outside Sales Representative for a regular full-time position.
Added 6 days ago
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Account Development Specialist, Traction
Traction
Regina, SK
- Full-time
Our Traction store located in Regina is seeking an Outside Sales Representative for a regular full-time position.
Added 6 days ago
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Finance Manager
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Regina, SK
- Full-time
As Finance Manager (Regina, Sask), your Leadership skills and Financial acumen will play a key role in the continued growth and success of our Client, a respected manufacturer and provider…
Added 6 days ago
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Financial Service Representative - LendDirect Office #1674
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Regina, SK
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 6 days ago
UI
Account Development Specialist, Traction
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Our Traction store located in Regina is seeking an Outside Sales Representative for a regular full-time position.
Added 6 days ago
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Financial Service Representative - LendDirect Office #1674
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Regina, SK
- Full-time
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Added 6 days ago
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Account Development Specialist, Traction
UAP Inc.
Regina, SK
- Full-time
Our Traction store located in Regina is seeking an Outside Sales Representative for a regular full-time position.
Added 9 days ago
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Comercial HVAC Field Service Representative - Regina, SK
Vertiv
Regina, SK
- Full-time
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Added 10 days ago
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Business Systems Specialist
Saskatchewan Workers' Compensation Board
Regina, SK
- Full-time
4. Support system releases, upgrades and enhancements through the documentation of business requirements, defect test execution, process standard work development and implementation support.
Added 10 days ago
AI
Customer Service Representative
Applied Industrial Technologies - Canada
Regina, SK
- Full-time
…motivated individual to fill the position of Customer Service Representative at our Regina, Saskatchewan…
Added 10 days ago
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Director Community Mental Health and Addictions Services Regina
HealthCareersInSask.ca
Regina, SK
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BASF

Customer Service Representative

Regina, SK, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 21, 2026

Original job description

Now hiring! Customer Service Representative

Regina, Saskatchewan

We are looking for a Customer Service Representative to join our Agricultural Solutions team in Regina.

Welcome to BASF

We are BASF in Agriculture and everything we do, we do for the love of farming, and the biggest job on Earth. We are an internationally successful company of the BASF Group. Our solutions are purpose-designed for different crop systems. Connecting seeds and traits, crop protection products, digital tools and sustainability approaches, to help deliver the best possible outcomes for farmers, growers and our other stakeholders along the value chain. With teams in the lab, field, office and in production, we do everything in our power to build a sustainable future for agriculture.

#ForTheLoveOfFarming #TheBiggestJobOnEarth #AgEmployerOfChoice

Here you can gain more insight into our Vision at BASF Agricultural Solutions!

As a Customer Service Representative, you create chemistry by...

Managing assigned customer orders and inquiries across the order-to-cash process, from order receipt through delivery and billing, while validating customer, product, quantity, pricing, availability, plant, delivery, transportation, commercial-program and purchase-plan requirements.
Investigating and resolving order, delivery, pricing, billing, credit/debit, return and system exceptions by coordinating corrections with customers, Sales, Supply Chain, warehouses, logistics providers, Finance, Credit, Tax, Master Data, Quality and IT, and escalating approval items with complete supporting information.
Managing product-quality complaints and non-conformances, including NCM creation, customer and Sales follow-up, return requirements, pickup coordination, replacement or credit processing, documentation and closure in the applicable systems.
Monitoring customer commitments and assigned work through reports, trackers, shared mailboxes, portals and system worklists; validating data integrity; following up on open items; and providing accurate status updates that support shipments, reconciliation, audits and customer decisions.
Contributing to process improvement and digital transformation through user testing, issue documentation, feedback, automation, templates, reporting tools and adoption of approved digital solutions.
Maintaining procedures, templates and reference materials; sharing knowledge; training new Customer Service Representatives, contractors, co-op students and colleagues; and participating in customer visits, business events, projects, training and other operational activities as assigned.
Serving as the primary point of contact for assigned strategic channel partners, including distributors, wholesalers, and retailers, while collaborating closely with Sales and cross-functional teams. The role focuses on complex order-to-cash and commercial support activities for business customers and is distinct from a consumer-facing call center environment.

If you have...

A post-secondary diploma or certificate in Business Administration, Supply Chain Management, Commerce, Agriculture, Agribusiness or a related field; a bachelor’s degree in Business Administration, Supply Chain Management or a related field is considered an asset.
At least three years of experience in customer service, order management, supply chain, logistics or commercial operations, including two years of experience with order-to-cash processes in SAP; agricultural industry experience is considered a strong asset.
Working knowledge of order-to-cash and supply chain processes, including order management, pricing, delivery, warehousing, billing, returns and credits, along with experience using ERP systems, CRM platforms and ordering portals.
Proficiency with Microsoft 365 applications, including Excel, Outlook, Teams and Word, with experience in reporting, data analysis, discrepancy investigation and accurate financial and quantity calculations.
Strong analytical, problem-solving, planning, negotiation, and written and verbal communication skills, including the ability to communicate clearly during escalations and difficult customer conversations.
The ability to prioritize competing work, meet seasonal deadlines, make sound decisions with limited day-to-day supervision, and maintain strong attention to detail and transaction accuracy.
The ability to collaborate across Sales, Supply Chain, Logistics, Finance and Marketing; knowledge of the Canadian agricultural industry, distribution channels, customer programs and distributor business practices is considered an asset.

Create your own chemistry with you@BASF

Adding value to our customers begins with adding value to you. you@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you – the whole you – in all stages of your life and career. With you@BASF, you create your own chemistry.

The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career. We also provide engaging learning and development opportunities to help you make the most of your talents and your role.

About Us

BASF Agricultural Solutions is a trusted partner to the agricultural industry, delivering innovative and sustainable solutions that help farmers succeed across a wide range of cropping systems. Across North America, our teams work together to address some of agriculture's most important challenges while creating value for customers, communities, and the environment. At BASF, you'll find opportunities to grow your career, collaborate with talented colleagues, and make a meaningful impact through work that matters.

Find out more about our Agricultural Solutions team here.

Diversity is our greatest strength!

Join us in shaping the future as part of a global team that embraces inclusion and equal opportunity – regardless of gender, age, background, sexual orientation, disability, or personal beliefs. Our people are at the heart of everything, dedicated to delivering value for our customers every day.

By focusing on enabling our people today and in the future, we will ensure we have the talent and skills needed to succeed.

United by the love of farming, we innovate, collaborate, and strive for the best solutions together, creating connections and driving success as one team. This is how we make an impact. For the love of farming, the biggest job on Earth.

Privacy statement

BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact Careers.NorthAmerica@basf.com to report fraud.

Inclusion and Equal Opportunity Employment

BASF is dedicated to creating a diverse and inclusive workplace where our employees can be their authentic selves. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, place of origin, ethnic origin, colour, religion/creed, sex/pregnancy, marital status, family status, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

We seek to make our recruitment process accessible for applicants with disabilities. If you require accommodations or support throughout the recruitment process, please contact Careers.NorthAmerica@basf.com with the subject line “Recruitment Accommodation Request”.

Apply About employer

More about this job

Responsibilities

Manage assigned business customer orders and inquiries throughout the order-to-cash process, resolving order, delivery, pricing, billing, credit, return, and product-quality issues with customers and cross-functional teams. Monitor commitments and work queues, maintain accurate records and procedures, support process improvements and digital tools, and serve as the primary contact for assigned strategic channel partners.

Requirements

A post-secondary diploma or certificate in business, supply chain, commerce, agriculture, agribusiness, or a related field is sought; a relevant bachelor’s degree is an asset. Applicants should have at least three years of relevant experience, including two years using SAP for order-to-cash processes, along with ERP/CRM and Microsoft 365 proficiency, strong analytical and communication skills, and the ability to manage competing priorities accurately.

Skills

Customer Service
Order Management
Order-To-Cash Processes
Supply Chain Management
Logistics Coordination
SAP
ERP Systems
CRM Platforms
Microsoft 365
Excel Reporting And Data Analysis
Discrepancy Investigation
Problem-Solving
Planning And Prioritization
Negotiation
Written And Verbal Communication
Cross-Functional Collaboration

Benefits

Health Insurance
Retirement Benefits
Company-Matching Contributions
Learning And Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Order-To-Cash
SAP
ERP Systems
CRM Platforms
Microsoft 365
Excel
Outlook
Teams
Word
Order Management
Supply Chain
Logistics
Pricing
Warehousing
Billing
Returns And Credits
Ordering Portals
Data Analysis
Data Integrity
Discrepancy Investigation
Product-Quality Complaints
Non-Conformance Management
Digital Transformation
Process Improvement
Automation
Reporting Tools
Agriculture
Agribusiness
Distributor Channels

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