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Added 22 mins ago
GO
Prosecution File Manager
Government of Manitoba
The Pas, MB
- Full-time
Interpersonal skills that demonstrate a contribution to a respectful workplace and valued diversity, including the ability to deal effectively with related system stakeholders.
Added 39 mins ago
B
Private Wealth Administrative Assistant - Vaughan, Winter 2027 (Co-op/Internship) - 4 months
BMO
Vaughan, ON · VMC
- Full-time
Administers a filing system to ensure the availability of business and operational reports, forms, and other documentation.
Added 52 mins ago
PO
Bilingual HR & Recruitment Coordinator - Mississauga, ON
PATTISON Outdoor
Mississauga, ON
- Full-time
Hands-on experience posting jobs and managing recruitment platforms (e.g., LinkedIn, Indeed, job boards, and an applicant tracking system).
Added 53 mins ago
CA
Sales Systems Analyst
Cooke Aquaculture Inc.
Blacks Harbour, NB
- Full-time
…stakeholders to identify opportunities for improvement, implement system enhancements, improve data quality, and help users maximize the value of sales…
Added 53 mins ago
M
RQ11302 - Privacy Impact Assessment (PIA) Specialist - Senior
Maarut
Toronto, ON
- Contract
…information, including (but not limited to) Internet tools, system interfaces, information security, information architecture and data…
Added 53 mins ago
M
RQ11667 - Business Analyst - Senior
Maarut
Toronto, ON
- Contract
(MECP) Species at Risk Branch (SARB) is responsible for the administration and
Added 53 mins ago
M
RQ11557 - Software Developer- Front End - Senior
Maarut
Toronto, ON
- Contract
provide user and system documentation as required
Added 1 hour ago
A
Systems Construction Manager
Acciona
ON · CAN - Eglinton Crosstown West
- Full-time
The position serves as the primary construction interface between system contractors, design teams, project management and stakeholders ensuring successful coordination of field activities…
Added 1 hour ago
FG
HR & Payroll Systems Support
Flynn Group of Companies
Mississauga, ON
- $65,000 to $70,000 CAD / year
- Full-time
Support payroll and HR processes by assisting with system administration, troubleshooting, and issue resolution
Added 1 hour ago
After Hours Site Administrator - Professional Practice Office
CAMH
Toronto, ON
A Master of Nursing, Health Administration or equivalent.
Added 1 hour ago
M
Construction Management Field Manager – Stations & Civils
Metrolinx
Toronto, ON
- Full-time
…Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major…
Added 1 hour ago
IO
Senior ServiceNow Developer
Irving Oil
Saint John, NB
- Full-time
…partners, vendors, and stakeholders to support the development, administration, integration, and continuous improvement of the ServiceNow platform. Your goal will be to deliver secure,…
Added 1 hour ago
SH
General Duty Nurse (N2) - Women's Health Mother Baby Unit
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…needs. These services include independent nursing services, administration of prescribed medical treatments, a leadership role within the healthcare team, and facilitating coordination of…
Added 1 hour ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
Assess risks associated with new system implementations and business transformation projects.
Added 1 hour ago
HT
Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
- Full-time
Assess risks associated with new system implementations and business transformation projects.
Added 1 hour ago
SH
General Duty Nurse (N2) - Child Health - JL3 Pediatric ICU
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…needs. These services include independent nursing services, administration of prescribed medical treatments, a leadership role within the healthcare team, and facilitating coordination of…
Added 1 hour ago
IO
Senior ServiceNow Developer
Irving Oil
Saint John, NB
- Full-time
…partners, vendors, and stakeholders to support the development, administration, integration, and continuous improvement of the ServiceNow platform. Your goal will be to deliver secure,…
Added 1 hour ago
CC
Manager – Mental Health and Addiction
Canadian College of Health Leaders - Northwestern Ontario Chapter
Grande Prairie, AB
- Full-time
…practices, and continuous improvement, within a recovery oriented system of care. This role offers a unique opportunity to influence service delivery at both local and provincial levels…
Added 2 hours ago
EI
Production Team Leader, Chemical Packaging
Ecolab Inc.
Mississauga, ON
- Full-time
…engineering or closely related physical sciences or business administration with a concentration in operations or supply chain…
Added 2 hours ago
SH
General Duty Nurse (N2) - Critical Care/ICU Nurse - Trainee
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…needs. These services include independent nursing services, administration of prescribed medical treatments, a leadership role within the healthcare team, and facilitating coordination of…
Added 2 hours ago
SH
General Duty Nurse (N2) - Surgery-D3 Trauma/Stepdown
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…needs. These services include independent nursing services, administration of prescribed medical treatments, a leadership role within the healthcare team, and facilitating coordination of…
Added 2 hours ago
SH
Clerk 4 - Health Information Correspondence Support
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…of health information with the ability to interpret same to Administration, medical staff, other hospital disciplines, patients, lawyers, police, social agencies, insurance agencies and the…
Added 2 hours ago
SH
General Duty Nurse (N2) - Women's Health Mother Baby Unit
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…needs. These services include independent nursing services, administration of prescribed medical treatments, a leadership role within the healthcare team, and facilitating coordination of…
Added 2 hours ago
V|
Co-Op Process Coordinator
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Oakville, ON
- Full-time
Perform analysis and make recommendations for business process and/or system optimizations
Added 2 hours ago
FE
Senior Manager Compensation Benefits
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BASF

Customer Service Representative

Regina, SK, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 21, 2026

Original job description

Now hiring! Customer Service Representative

Regina, Saskatchewan

We are looking for a Customer Service Representative to join our Agricultural Solutions team in Regina.

Welcome to BASF

We are BASF in Agriculture and everything we do, we do for the love of farming, and the biggest job on Earth. We are an internationally successful company of the BASF Group. Our solutions are purpose-designed for different crop systems. Connecting seeds and traits, crop protection products, digital tools and sustainability approaches, to help deliver the best possible outcomes for farmers, growers and our other stakeholders along the value chain. With teams in the lab, field, office and in production, we do everything in our power to build a sustainable future for agriculture.

#ForTheLoveOfFarming #TheBiggestJobOnEarth #AgEmployerOfChoice

Here you can gain more insight into our Vision at BASF Agricultural Solutions!

As a Customer Service Representative, you create chemistry by...

Managing assigned customer orders and inquiries across the order-to-cash process, from order receipt through delivery and billing, while validating customer, product, quantity, pricing, availability, plant, delivery, transportation, commercial-program and purchase-plan requirements.
Investigating and resolving order, delivery, pricing, billing, credit/debit, return and system exceptions by coordinating corrections with customers, Sales, Supply Chain, warehouses, logistics providers, Finance, Credit, Tax, Master Data, Quality and IT, and escalating approval items with complete supporting information.
Managing product-quality complaints and non-conformances, including NCM creation, customer and Sales follow-up, return requirements, pickup coordination, replacement or credit processing, documentation and closure in the applicable systems.
Monitoring customer commitments and assigned work through reports, trackers, shared mailboxes, portals and system worklists; validating data integrity; following up on open items; and providing accurate status updates that support shipments, reconciliation, audits and customer decisions.
Contributing to process improvement and digital transformation through user testing, issue documentation, feedback, automation, templates, reporting tools and adoption of approved digital solutions.
Maintaining procedures, templates and reference materials; sharing knowledge; training new Customer Service Representatives, contractors, co-op students and colleagues; and participating in customer visits, business events, projects, training and other operational activities as assigned.
Serving as the primary point of contact for assigned strategic channel partners, including distributors, wholesalers, and retailers, while collaborating closely with Sales and cross-functional teams. The role focuses on complex order-to-cash and commercial support activities for business customers and is distinct from a consumer-facing call center environment.

If you have...

A post-secondary diploma or certificate in Business Administration, Supply Chain Management, Commerce, Agriculture, Agribusiness or a related field; a bachelor’s degree in Business Administration, Supply Chain Management or a related field is considered an asset.
At least three years of experience in customer service, order management, supply chain, logistics or commercial operations, including two years of experience with order-to-cash processes in SAP; agricultural industry experience is considered a strong asset.
Working knowledge of order-to-cash and supply chain processes, including order management, pricing, delivery, warehousing, billing, returns and credits, along with experience using ERP systems, CRM platforms and ordering portals.
Proficiency with Microsoft 365 applications, including Excel, Outlook, Teams and Word, with experience in reporting, data analysis, discrepancy investigation and accurate financial and quantity calculations.
Strong analytical, problem-solving, planning, negotiation, and written and verbal communication skills, including the ability to communicate clearly during escalations and difficult customer conversations.
The ability to prioritize competing work, meet seasonal deadlines, make sound decisions with limited day-to-day supervision, and maintain strong attention to detail and transaction accuracy.
The ability to collaborate across Sales, Supply Chain, Logistics, Finance and Marketing; knowledge of the Canadian agricultural industry, distribution channels, customer programs and distributor business practices is considered an asset.

Create your own chemistry with you@BASF

Adding value to our customers begins with adding value to you. you@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you – the whole you – in all stages of your life and career. With you@BASF, you create your own chemistry.

The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career. We also provide engaging learning and development opportunities to help you make the most of your talents and your role.

About Us

BASF Agricultural Solutions is a trusted partner to the agricultural industry, delivering innovative and sustainable solutions that help farmers succeed across a wide range of cropping systems. Across North America, our teams work together to address some of agriculture's most important challenges while creating value for customers, communities, and the environment. At BASF, you'll find opportunities to grow your career, collaborate with talented colleagues, and make a meaningful impact through work that matters.

Find out more about our Agricultural Solutions team here.

Diversity is our greatest strength!

Join us in shaping the future as part of a global team that embraces inclusion and equal opportunity – regardless of gender, age, background, sexual orientation, disability, or personal beliefs. Our people are at the heart of everything, dedicated to delivering value for our customers every day.

By focusing on enabling our people today and in the future, we will ensure we have the talent and skills needed to succeed.

United by the love of farming, we innovate, collaborate, and strive for the best solutions together, creating connections and driving success as one team. This is how we make an impact. For the love of farming, the biggest job on Earth.

Privacy statement

BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact Careers.NorthAmerica@basf.com to report fraud.

Inclusion and Equal Opportunity Employment

BASF is dedicated to creating a diverse and inclusive workplace where our employees can be their authentic selves. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, place of origin, ethnic origin, colour, religion/creed, sex/pregnancy, marital status, family status, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

We seek to make our recruitment process accessible for applicants with disabilities. If you require accommodations or support throughout the recruitment process, please contact Careers.NorthAmerica@basf.com with the subject line “Recruitment Accommodation Request”.

Apply About employer

More about this job

Responsibilities

Manage assigned business customer orders and inquiries throughout the order-to-cash process, resolving order, delivery, pricing, billing, credit, return, and product-quality issues with customers and cross-functional teams. Monitor commitments and work queues, maintain accurate records and procedures, support process improvements and digital tools, and serve as the primary contact for assigned strategic channel partners.

Requirements

A post-secondary diploma or certificate in business, supply chain, commerce, agriculture, agribusiness, or a related field is sought; a relevant bachelor’s degree is an asset. Applicants should have at least three years of relevant experience, including two years using SAP for order-to-cash processes, along with ERP/CRM and Microsoft 365 proficiency, strong analytical and communication skills, and the ability to manage competing priorities accurately.

Skills

Customer Service
Order Management
Order-To-Cash Processes
Supply Chain Management
Logistics Coordination
SAP
ERP Systems
CRM Platforms
Microsoft 365
Excel Reporting And Data Analysis
Discrepancy Investigation
Problem-Solving
Planning And Prioritization
Negotiation
Written And Verbal Communication
Cross-Functional Collaboration

Benefits

Health Insurance
Retirement Benefits
Company-Matching Contributions
Learning And Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Order-To-Cash
SAP
ERP Systems
CRM Platforms
Microsoft 365
Excel
Outlook
Teams
Word
Order Management
Supply Chain
Logistics
Pricing
Warehousing
Billing
Returns And Credits
Ordering Portals
Data Analysis
Data Integrity
Discrepancy Investigation
Product-Quality Complaints
Non-Conformance Management
Digital Transformation
Process Improvement
Automation
Reporting Tools
Agriculture
Agribusiness
Distributor Channels

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