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Added 20 mins ago
Customer Account Representative Trainee
Bunge
Sexsmith, AB
The Customer Account Representative Trainee supports the promotion and sale of grain programs and services while developing the knowledge and skills needed to build a successful career in…
Added 20 mins ago
HB
Assistant Store Manager - BOSS Store, Halton Hills
HUGO BOSS Canada, Inc.
Halton Hills, ON
- Other
Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 33 mins ago
WT
Senior Sales Representative
Westminster Toyota
New Westminster, BC
- $80,000 to $150,000 CAD / year
- Full-time
Full Time Senior Sales Professional - Westminster Toyota
Added 35 mins ago
BC
Technical Sales Representative
Bigfoot Crane
Abbotsford, BC
- Full-time
Bigfoot is a small non-union, incredibly diverse company. We provide rentals, sales and service for numerous products such as: Self-Erecting Tower Cranes, Traditional Tower Cranes,…
Added 48 mins ago
WT
Customer Care Representative
Wentworth Technologies
Mississauga, ON
- Full-time
Reporting to the Customer Experience Manager, the Customer Care Representative supports Amhil customers through accurate order management, timely service communication, e-commerce…
Added 1 hour ago
MC
Part Time Retail Merchandiser and Sales Rep
Merchandising Consultants Associates
Red Deer, AB
- $16 to $18 CAD / hour
- Part-time
- Contract
…with Canada and the USA’s top brands, delivering exceptional service that blends agility, experience, and a people-first mindset. Our mission is to provide executional excellence and agile…
Added 1 hour ago
BB
Mobile Sales Associate (Seasonal)
Best Buy Canada
Canada
- Part-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 1 hour ago
HI
Client Care Representative - Auto Insurance Trainee
HUB International
Fort St. James, BC
- Full-time
A self-starter mentality with a strong drive to exceed performance and sales goals
Added 1 hour ago
CO
Delivery Driver
Culligan of Canada
Edmonton, AB
- $23 to $24 CAD / hour
- Full-time
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for…
Added 1 hour ago
E
Customer Care Representative
Epiroc
Timmins, ON
- Full-time
…enthusiastic and motivated candidate for the position of Customer Care Representative for inside sales. Customer Care Representative is responsible for upselling and maximizing customer…
Added 1 hour ago
EW
Sales Representative
EuroLine Windows Inc.
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
About the RoleWe're looking for a driven, relationship-focused Sales Representative to grow EuroLine's presence across our residential and commercial markets. You'll work directly with…
Added 1 hour ago
Business Development Associate
Geotab
Oakville, ON · Burnaby, BC
…quickly, and the drive to build the product, industry, and sales expertise needed to progress into a Business Development Representative…
Added 1 hour ago
U
Route Trainee - UniFirst
UniFirst
Sussex, NB · NS
- Full-time
…Trainee (RT) and take the first step toward a rewarding career in service and customer care. As an RT, you’ll receive hands-on training through our robust, blended learning programs while…
Added 2 hours ago
WC
Inside Sales Representative I
White Cap Canada
Lethbridge, AB
- Full-time
Responsible for facilitating the sales process to generate new sales opportunities or upsell via phone, email, or other electronic communication. Oversee responses to customer order and…
Added 2 hours ago
WC
Inside Sales Representative I
White Cap Canada
Kamloops, BC
- Full-time
Responsible for facilitating the sales process to generate new sales opportunities or upsell via phone, email, or other electronic communication. Oversee responses to customer order and…
Added 2 hours ago
K
FRACTIONAL SALES CONSULTANT
Kablamo
Toronto, ON
- Part-time
Kablamo is engaging a Fractional Sales Leader to help grow its Canadian business through targeted business development. This sits within a broader category of fractional sales roles -…
Added 2 hours ago
TH
Sales Representative
The Humberview Group
Barrie, ON
- Full-time
Bayfield Ford Lincoln is looking to add an experienced Sales Representative to their team in Barrie. Bayfield Ford Lincoln is proud to be a member of The Humberview Group, representing 20…
Added 2 hours ago
C&
Guest Services Representative
Cushman & Wakefield
Saskatoon, SK
- Part-time
Position: Guest Services Representative (Seasonal)
Added 2 hours ago
C
Financial Services Representative II
CIBC
ON · Nanaimo, BC · Country Club Mall Wellington
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 2 hours ago
BB
Seasonal Retail Associate
Best Buy Canada
London, ON
- Part-time
Paid training to build valuable customer service and sales skills
Added 2 hours ago
IM
AWS Solutions/Services Architect
Ingram Micro
Montreal, QC · Mississauga, ON · ON · Canada - Ontario - Corporate
- Full-time
…global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business…
Added 2 hours ago
HB
Assistant Manager - BOSS Store, Guildford
HUGO BOSS Canada, Inc.
Vancouver, BC
- Other
Communiquer efficacement pour former le personnel, offrir un service exceptionnel aux clients, créer de la valeur avec le groupe commercial et résoudre des problèmes d’ordre général.
Added 2 hours ago
HB
Full Time Key Holder - BOSS Store, Square One
HUGO BOSS Canada, Inc.
Mississauga, ON
- Full-time
- Other
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service.
Added 2 hours ago
HB
Assistant Manager - BOSS Outlet, Ottawa 1 1
HUGO BOSS Canada, Inc.
Toronto, ON
- Other
Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 2 hours ago
HB
Part Time Stock Associate - BOSS Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
Rocky View, AB
- Part-time
- Other
Display merchandise on shelves, counters, or tables to attract customers and promote sales.

BASF

Customer Service Representative

Regina, SK, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 21, 2026

Original job description

Now hiring! Customer Service Representative

Regina, Saskatchewan

We are looking for a Customer Service Representative to join our Agricultural Solutions team in Regina.

Welcome to BASF

We are BASF in Agriculture and everything we do, we do for the love of farming, and the biggest job on Earth. We are an internationally successful company of the BASF Group. Our solutions are purpose-designed for different crop systems. Connecting seeds and traits, crop protection products, digital tools and sustainability approaches, to help deliver the best possible outcomes for farmers, growers and our other stakeholders along the value chain. With teams in the lab, field, office and in production, we do everything in our power to build a sustainable future for agriculture.

#ForTheLoveOfFarming #TheBiggestJobOnEarth #AgEmployerOfChoice

Here you can gain more insight into our Vision at BASF Agricultural Solutions!

As a Customer Service Representative, you create chemistry by...

Managing assigned customer orders and inquiries across the order-to-cash process, from order receipt through delivery and billing, while validating customer, product, quantity, pricing, availability, plant, delivery, transportation, commercial-program and purchase-plan requirements.
Investigating and resolving order, delivery, pricing, billing, credit/debit, return and system exceptions by coordinating corrections with customers, Sales, Supply Chain, warehouses, logistics providers, Finance, Credit, Tax, Master Data, Quality and IT, and escalating approval items with complete supporting information.
Managing product-quality complaints and non-conformances, including NCM creation, customer and Sales follow-up, return requirements, pickup coordination, replacement or credit processing, documentation and closure in the applicable systems.
Monitoring customer commitments and assigned work through reports, trackers, shared mailboxes, portals and system worklists; validating data integrity; following up on open items; and providing accurate status updates that support shipments, reconciliation, audits and customer decisions.
Contributing to process improvement and digital transformation through user testing, issue documentation, feedback, automation, templates, reporting tools and adoption of approved digital solutions.
Maintaining procedures, templates and reference materials; sharing knowledge; training new Customer Service Representatives, contractors, co-op students and colleagues; and participating in customer visits, business events, projects, training and other operational activities as assigned.
Serving as the primary point of contact for assigned strategic channel partners, including distributors, wholesalers, and retailers, while collaborating closely with Sales and cross-functional teams. The role focuses on complex order-to-cash and commercial support activities for business customers and is distinct from a consumer-facing call center environment.

If you have...

A post-secondary diploma or certificate in Business Administration, Supply Chain Management, Commerce, Agriculture, Agribusiness or a related field; a bachelor’s degree in Business Administration, Supply Chain Management or a related field is considered an asset.
At least three years of experience in customer service, order management, supply chain, logistics or commercial operations, including two years of experience with order-to-cash processes in SAP; agricultural industry experience is considered a strong asset.
Working knowledge of order-to-cash and supply chain processes, including order management, pricing, delivery, warehousing, billing, returns and credits, along with experience using ERP systems, CRM platforms and ordering portals.
Proficiency with Microsoft 365 applications, including Excel, Outlook, Teams and Word, with experience in reporting, data analysis, discrepancy investigation and accurate financial and quantity calculations.
Strong analytical, problem-solving, planning, negotiation, and written and verbal communication skills, including the ability to communicate clearly during escalations and difficult customer conversations.
The ability to prioritize competing work, meet seasonal deadlines, make sound decisions with limited day-to-day supervision, and maintain strong attention to detail and transaction accuracy.
The ability to collaborate across Sales, Supply Chain, Logistics, Finance and Marketing; knowledge of the Canadian agricultural industry, distribution channels, customer programs and distributor business practices is considered an asset.

Create your own chemistry with you@BASF

Adding value to our customers begins with adding value to you. you@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you – the whole you – in all stages of your life and career. With you@BASF, you create your own chemistry.

The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career. We also provide engaging learning and development opportunities to help you make the most of your talents and your role.

About Us

BASF Agricultural Solutions is a trusted partner to the agricultural industry, delivering innovative and sustainable solutions that help farmers succeed across a wide range of cropping systems. Across North America, our teams work together to address some of agriculture's most important challenges while creating value for customers, communities, and the environment. At BASF, you'll find opportunities to grow your career, collaborate with talented colleagues, and make a meaningful impact through work that matters.

Find out more about our Agricultural Solutions team here.

Diversity is our greatest strength!

Join us in shaping the future as part of a global team that embraces inclusion and equal opportunity – regardless of gender, age, background, sexual orientation, disability, or personal beliefs. Our people are at the heart of everything, dedicated to delivering value for our customers every day.

By focusing on enabling our people today and in the future, we will ensure we have the talent and skills needed to succeed.

United by the love of farming, we innovate, collaborate, and strive for the best solutions together, creating connections and driving success as one team. This is how we make an impact. For the love of farming, the biggest job on Earth.

Privacy statement

BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact Careers.NorthAmerica@basf.com to report fraud.

Inclusion and Equal Opportunity Employment

BASF is dedicated to creating a diverse and inclusive workplace where our employees can be their authentic selves. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, place of origin, ethnic origin, colour, religion/creed, sex/pregnancy, marital status, family status, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

We seek to make our recruitment process accessible for applicants with disabilities. If you require accommodations or support throughout the recruitment process, please contact Careers.NorthAmerica@basf.com with the subject line “Recruitment Accommodation Request”.

Apply About employer

More about this job

Responsibilities

Manage assigned business customer orders and inquiries throughout the order-to-cash process, resolving order, delivery, pricing, billing, credit, return, and product-quality issues with customers and cross-functional teams. Monitor commitments and work queues, maintain accurate records and procedures, support process improvements and digital tools, and serve as the primary contact for assigned strategic channel partners.

Requirements

A post-secondary diploma or certificate in business, supply chain, commerce, agriculture, agribusiness, or a related field is sought; a relevant bachelor’s degree is an asset. Applicants should have at least three years of relevant experience, including two years using SAP for order-to-cash processes, along with ERP/CRM and Microsoft 365 proficiency, strong analytical and communication skills, and the ability to manage competing priorities accurately.

Skills

Customer Service
Order Management
Order-To-Cash Processes
Supply Chain Management
Logistics Coordination
SAP
ERP Systems
CRM Platforms
Microsoft 365
Excel Reporting And Data Analysis
Discrepancy Investigation
Problem-Solving
Planning And Prioritization
Negotiation
Written And Verbal Communication
Cross-Functional Collaboration

Benefits

Health Insurance
Retirement Benefits
Company-Matching Contributions
Learning And Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Order-To-Cash
SAP
ERP Systems
CRM Platforms
Microsoft 365
Excel
Outlook
Teams
Word
Order Management
Supply Chain
Logistics
Pricing
Warehousing
Billing
Returns And Credits
Ordering Portals
Data Analysis
Data Integrity
Discrepancy Investigation
Product-Quality Complaints
Non-Conformance Management
Digital Transformation
Process Improvement
Automation
Reporting Tools
Agriculture
Agribusiness
Distributor Channels

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