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Added 7 mins ago
JI
Office Manager
J.D. Irving, Limited
Shediac, NB
- Full-time
…started in frontline roles and advanced through experience, development, and hard…
Added 7 mins ago
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Principal Mechanical Engineer
Worley
Oakville, ON
- Full-time
Worley is seeking a Principal Mechanical Engineer (Lead) based in Oakville, Ontario. This role provides mechanical engineering leadership for the design and delivery of process and utility…
Added 22 mins ago
I
Sales Executive (Retail)
Infoya
Toronto, ON
- $150,000 to $225,000 CAD / year
- Full-time
We are looking for a Strategic Account Executive to lead and grow client relationships in North America. This individual will be responsible for full-cycle sales, from identifying…
Added 22 mins ago
PC
Manager, Threat Hunting & Incident Response
PwC Canada
Toronto, ON · North York, ON
- Full-time
…security analysts through regular interactions with the QA…
Added 22 mins ago
Actuarial Consultant - Alberta Auto Pricing
Wawanesa Insurance
Toronto, ON · AB · Winnipeg, MB · Wawanesa, MB · Moncton, NB · Thunder Bay, ON · Ottawa, ON · Kitchener, ON · Montreal, QC · Vancouver, BC · Lloydminster, AB · Dartmouth, NS · Calgary, AB · Lethbridge, AB · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
As an Actuarial Consultant (Personal Lines Pricing – Alberta Auto), you’ll take a lead role in the auto pricing analysis for the Alberta region, working with a high degree of autonomy. This…
Added 22 mins ago
I
Senior Frontend Developer - Angular
INFOYA
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
behavior, local and session storage, and accessible development aligned with
Added 36 mins ago
PC
Manager, Threat Hunting & Incident Response
PwC Canada
Ottawa, ON
- Full-time
…security analysts through regular interactions with the QA…
Added 36 mins ago
B
Global Team Lead SC Material Master Data
BASF
Calgary, AB
- Full-time
The Global Team Lead, Global Material Master Data drives the strategy, governance, maintenance, automation, and continuous improvement of global master data processes across the…
Added 36 mins ago
E
EQXJP00005574 Technology Program Management Senior Staff_CAN
Equinix
Toronto, ON
- $70 to $80 CAD / hour
- Contract
Program Planning & Governance: Lead the integrated program plan, governance cadence, and RAID log, overseeing the full technology development lifecycle (scope, schedule, change, risk,…
Added 36 mins ago
JG
Technical Architect for Box Capital Markets
J&M Group
Toronto, ON
- Contract
Lead detailed design of enterpriselevel technology projects from inception to production Supervise configuration quality assurance testing and deployment
Added 36 mins ago
PN
Senior Director of Engineering – Power Electronics
Pasona N A, Inc.
Toronto, ON
- $220,000 to $240,000 CAD / year
- Full-time
A global electronics company is seeking an experienced Senior Director of Engineering to lead an international engineering organization of approximately 100 team members across North…
Added 36 mins ago
PI
Senior Director Product Marketing – Competitive and Sales Enablement
Ping Identity
Canada
- Full-time
…of Product Marketing - Competitive and Sales Enablement will lead the development of competitive intelligence programs and enablement tools. To empower our sales teams to win more against…
Added 36 mins ago
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Data Scientist
Amyantek
Toronto, ON · Greater Toronto Area, Canada
- Contract
…techniques & offering advice/inputs to help with the design, development and implementation of analytics use…
Added 36 mins ago
SS
Senior Director, Marketing & Corporate Communications
Summit Search Group
Toronto, ON
- $140,000 to $160,000 CAD / year
- Full-time
Lead brand strategy and governance, ensuring the company is represented consistently and effectively while enabling business teams to meet their marketing and communications needs.
Added 37 mins ago
Major Gifts Officer
Distress Centre Calgary
Calgary, AB
You’ll manage a portfolio of major donors and prospects, lead grant development, and build lasting relationships with funders and our collaborative partners. You’ll also help show the real…
Added 51 mins ago
O
Sr. Manager, Product Management
OpenText
Waterloo, ON
- Full-time
OpenText is seeking a Senior Manager of Product Management to lead our multi-tenant OpenText Communications offering, currently represented by Core Communications.
Added 51 mins ago
O
Vice President, Client Success Strategy & Programs
OpenText
Waterloo, ON
- Full-time
Lead high-impact, cross-functional CSO programs from business case development through execution, adoption, and measurable outcomes.
Added 51 mins ago
O
Vice President, Client Success Strategy & Programs
OpenText
Toronto, ON
- Full-time
Lead high-impact, cross-functional CSO programs from business case development through execution, adoption, and measurable outcomes.
Added 51 mins ago
O
Sr. Manager, Product Management
OpenText
Mississauga, ON
- Full-time
OpenText is seeking a Senior Manager of Product Management to lead our multi-tenant OpenText Communications offering, currently represented by Core Communications.
Added 51 mins ago
O
Vice President, Client Success Strategy & Programs
OpenText
Richmond Hill, ON
- Full-time
Lead high-impact, cross-functional CSO programs from business case development through execution, adoption, and measurable outcomes.
Added 51 mins ago
O
Director, Product Management
OpenText
Mississauga, ON
- Full-time
You will lead a global team of product management professionals responsible for product strategy, design and authoring, orchestration, AI, integrations, cloud delivery, client adoption, and…
Added 51 mins ago
O
Director, Product Management
OpenText
Waterloo, ON
- Full-time
You will lead a global team of product management professionals responsible for product strategy, design and authoring, orchestration, AI, integrations, cloud delivery, client adoption, and…
Added 51 mins ago
O
Sr. Manager, Product Management
OpenText
Richmond Hill, ON
- Full-time
OpenText is seeking a Senior Manager of Product Management to lead our multi-tenant OpenText Communications offering, currently represented by Core Communications.
Added 51 mins ago
WC
Pharmacist - Family Practice Health Centre
Women's College Hospital
Toronto, ON · Greater Toronto Area, Canada
- $53.3 to $65.51 CAD / hour
- Full-time
Participate in policy and procedure development and evaluation
Added 51 mins ago
O
Director, Product Management
OpenText
Richmond Hill, ON
- Full-time
You will lead a global team of product management professionals responsible for product strategy, design and authoring, orchestration, AI, integrations, cloud delivery, client adoption, and…

BASF

Senior Customer Care Representative - Calgary, AB

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Education: Bachelor’s degree
Experience: Bring 8+ years of professional experience in sales or a technical agricultural field with a Bachelor’s degree, or 10+ years with an Associate degree/two-year diploma.
Posting language: English
Posted: Oct 8, 2026

Original job description

Now hiring! Senior Customer Care Representative

Calgary, AB

We are looking for a Senior Customer Care Representative to join our Agricultural Solutions team in Calgary, AB.

Welcome to BASF

We are BASF in Agriculture and everything we do, we do for the love of farming, and the biggest job on Earth. We are an internationally successful company of the BASF Group. Our solutions are purpose-designed for different crop systems. Connecting seeds and traits, crop protection products, digital tools and sustainability approaches, to help deliver the best possible outcomes for farmers, growers and our other stakeholders along the value chain. With teams in the lab, field, office and in production, we do everything in our power to build a sustainable future for agriculture.

#ForTheLoveOfFarming #TheBiggestJobOnEarth #AgEmployerOfChoice

Here you can gain more insight into our Vision at BASF Agricultural Solutions!

As a Senior Customer Care Representative, you create chemistry by...

Developing and executing targeted calling campaigns to promote BASF solutions, drive product adoption, and achieve sales objectives with assigned growers and retailers.
Building and maintaining strong relationships with growers and retail partners throughout the sales process to deliver value and strengthen customer loyalty.
Providing timely, accurate, and solution-oriented support to growers, retailers, and internal stakeholders regarding BASF products and agronomic recommendations.
Managing the customer experience throughout the claims process, from intake through resolution, while ensuring a professional, empathetic, and customer-focused approach.
Collaborating with Sales, Technical Service, and other stakeholders to escalate claims as needed and ensure timely, effective resolutions.
Partnering with cross-functional teams to develop and maintain a centralized knowledge hub that enables consistent, accurate responses to customer inquiries.
Leveraging AI tools and capabilities to improve information accessibility, consistency, and operational efficiency across the Care Centre.
Championing a positive, inclusive, and customer-focused team culture by modeling accountability, collaboration, and continuous improvement.
Mentoring and coaching team members and summer interns by providing guidance, encouraging professional development, and fostering an environment of trust and support.
Maintaining accurate customer records in CRM systems by documenting interactions, recommendations, insights, and follow-up activities to support continuity, identify trends, and inform future engagements.

If you...

Have a Bachelor’s degree, or an Associate degree/diploma in agronomy, chemistry, biology, business, agribusiness, or a related field, with the required years of experience based on your level of education.
Bring 8+ years of professional experience in sales or a technical agricultural field with a Bachelor’s degree, or 10+ years with an Associate degree/two-year diploma.
Hold, or are willing to obtain, a CCSC designation within your first year of employment.
Demonstrate strong interpersonal and communication skills, along with a passion for making a positive impact in the agriculture industry.
Lead projects by collaborating with cross-functional stakeholders, incorporating feedback, and driving effective solutions.
Leverage technical and agricultural knowledge to support customers, identify opportunities, and deliver value-driven recommendations.
Build trusted relationships with growers, customers, and industry partners through a customer-focused approach.
Apply sound judgment and problem-solving skills to address challenges and achieve business objectives.
Manage multiple priorities effectively while maintaining attention to detail and delivering results.
Thrive in a collaborative environment that values innovation, continuous learning, and operational excellence.

Create your own chemistry with you@BASF

Adding value to our customers begins with adding value to you. you@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you – the whole you – in all stages of your life and career. With you@BASF, you create your own chemistry.

The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career. We also provide engaging learning and development opportunities to help you make the most of your talents and your role.

About Us

BASF Agricultural Solutions is a trusted partner to the agricultural industry, delivering innovative and sustainable solutions that help farmers succeed across a wide range of cropping systems. Across North America, our teams work together to address some of agriculture's most important challenges while creating value for customers, communities, and the environment. At BASF, you'll find opportunities to grow your career, collaborate with talented colleagues, and make a meaningful impact through work that matters.

Find out more about our Agricultural Solutions team here.

Diversity is our greatest strength!

Join us in shaping the future as part of a global team that embraces inclusion and equal opportunity – regardless of gender, age, background, sexual orientation, disability, or personal beliefs. Our people are at the heart of everything, dedicated to delivering value for our customers every day.

By focusing on enabling our people today and in the future, we will ensure we have the talent and skills needed to succeed.

United by the love of farming, we innovate, collaborate, and strive for the best solutions together, creating connections and driving success as one team. This is how we make an impact. For the love of farming, the biggest job on Earth.

Privacy statement

BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact Careers.NorthAmerica@basf.com to report fraud.

Inclusion and Equal Opportunity Employment

BASF is dedicated to creating a diverse and inclusive workplace where our employees can be their authentic selves. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, place of origin, ethnic origin, colour, religion/creed, sex/pregnancy, marital status, family status, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

We seek to make our recruitment process accessible for applicants with disabilities. If you require accommodations or support throughout the recruitment process, please contact Careers.NorthAmerica@basf.com with the subject line “Recruitment Accommodation Request”.

Apply About employer

More about this job

Responsibilities

Develop and execute calling campaigns to promote BASF agricultural solutions, achieve sales objectives, and build strong relationships with growers and retail partners. Provide customer and agronomic support, manage claims through resolution, maintain CRM records and knowledge resources, and collaborate with and mentor colleagues.

Requirements

Requires a bachelor's degree with at least 8 years of professional experience in sales or a technical agricultural field, or an associate degree or two-year diploma with at least 10 years of relevant experience. Candidates must hold or be willing to obtain a CCSC designation within their first year and demonstrate strong communication, agricultural knowledge, relationship-building, project leadership, and problem-solving skills.

Skills

Sales
Agronomic Recommendations
Agricultural Product Knowledge
Customer Support
Claims Management
Cross-Functional Collaboration
Project Leadership
Mentoring and Coaching
Problem-Solving
Communication
CRM Documentation
AI Tools
Time Management
Customer Loyalty
Continuous Improvement

Benefits

Health Insurance
Retirement Benefits
Company-Matching Contributions
Learning and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Agriculture
Agricultural Solutions
Agronomy
Crop Systems
Crop Protection
Seeds and Traits
Digital Tools
Sustainability
Sales
Customer Care
Growers
Retail Partners
Calling Campaigns
Product Adoption
Agronomic Recommendations
Claims Management
CRM Systems
AI Tools
Knowledge Hub
Cross-Functional Collaboration
Technical Service
Customer Loyalty
CCSC Designation
Mentoring
Project Leadership
Operational Excellence

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