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Added 32 mins ago
Directeur Mondial, Analyses et perspectives
Michelin
Montreal, QC · MQC - MONTREAL OFFICE
Directeur Mondial, Analyses et perspectives/ Global Insights & Analytics Director
Added 32 mins ago
D
Manager, Marketing Science
DAC
Toronto, ON
- Full-time
…deliver seamless, forward-thinking strategies. Powered by AI, data, and creative ingenuity, we deliver integrated campaigns that engage customers at every touchpoint - from global audiences…
Added 47 mins ago
C
Analyst, Corporate Strategy
CAE
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- Full-time
…critical special projects aimed at identifying and solving key business challenges in partnership with business divisions and functions. This person will also work frequently with the other…
Added 47 mins ago
AG
Real Estate Valuation Consultant (Remote)
Altus Group
AB · Toronto, ON · Vancouver, BC · Calgary, AB
- Full-time
We offer boundless opportunities in a rapidly growing global business: mentorship from the best and brightest in CRE, access to our Altus Intelligence Academy, and the chance to work with…
Added 47 mins ago
AG
Consultant, Valuation Expert
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- Full-time
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Added 1 hour ago
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Senior Manager Print Category
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- Full-time
Manages activities of individual contributors and/or managers and directs the overall category management operations to achieve business objectives set by the senior management.
Added 1 hour ago
VP, Brand Strategy
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Dive into clinical data, market dynamics, and human behavior to uncover insights that are both rigorous and resonant
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AC
Senior Financial Analyst
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- $50 to $65 CAD / hour
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Perform variance analysis and provide business insights.
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Software Engineering Intern (2027)
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Vancouver, BC
At Databricks, we are passionate about helping data teams solve the world's toughest problems - from making the next mode of transportation a reality to accelerating the development of…
Added 2 hours ago
C
Senior SAP/BDC BW Consultant
CGI
Toronto, ON
- Full-time
…implementation, and transformation initiatives for clients, ensuring business requirements are delivered efficiently and aligned with client objectives. This role is accountable for…
Added 2 hours ago
L
Senior Director, Raw Materials Innovation - Materials & Technology
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- Full-time
Translate guest needs, athlete insights, business opportunities, and technical constraints into material innovation platforms.
Added 2 hours ago
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Financial Manager - PLM (Product Line Mgmt)
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- Full-time
This role sits at the heart of the business, providing forward-looking insights, challenging assumptions, and driving performance across the business. You will play a critical role in…
Added 2 hours ago
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VP, Accounting & Controllership (Husky)
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Bolton, ON
- Full-time
Translate financial information into actionable business insights that improve profitability, working capital, cash flow, and operational performance.
Added 2 hours ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
Apply a data-driven, first-principles approach, leveraging scientific modeling, experimentation, and advanced analytics to understand, predict, and optimize complex physical phenomena.
Added 2 hours ago
RC
Renewable Energy Analyst (Remote Working)
Renewable Careers
Canada
- Full-time
Communication Skills: The ability to translate dense, technical scientific metrics into clear, actionable business insights for non-technical stakeholders.
Added 2 hours ago
H
Senior Data Scientist
Hays
Toronto, ON
- Contract
Reporting to the Director, Data Science, as a Senior Data Scientist a successful candidate will focus on supporting Canadian business units in accelerating the growth and application of…
Added 2 hours ago
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Data Analyst
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Canada
- Full-time
Analyze datasets to identify trends, patterns, and business insights.
Added 2 hours ago
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Data Scientist
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Toronto, ON
- Contract
We are seeking an experienced Senior Data Scientist to support the development and adoption of advanced analytics, machine learning, and Generative AI solutions. The successful candidate…
Added 2 hours ago
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Data & Analytics Leader- Consulting/Managing Partner) (CDO Like ) : Toronto, ON : Hybrid
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- Full-time
Proven experience in delivering ROI and Business Outcomes to customers across the Data to Insights value chain
Added 3 hours ago
IB
General Manager - GTA
Indigo Books & Music
Toronto, ON
- $61,500 to $81,500 CAD / year
- Full-time
We Will Be Data Driven – System Thinking – Entrepreneurial.
Added 3 hours ago
AS
Data Specialist
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- Full-time
McKesson Provider Solutions is seeking a highly motivated and hands-on Data Specialist to support the design, development, and optimization of enterprise-scale healthcare data platforms.…
Added 3 hours ago
Principal Product Manager - Vertical Partnerships
Constant Contact
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…average selling price (ASP) with Strategic Partnerships (our business development team), and you’ll work across the company to deliver them. Expect daily collaboration with Design,…
Added 4 hours ago
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Director of Finance
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- Full-time
…budgeting, forecasting, variance analysis, KPI reporting, and business insights. This is an excellent opportunity for someone who enjoys being hands-on with the numbers and partnering with…
Added 4 hours ago
I
General Manager - GTA
Indigo
Toronto, ON
- $61,500 to $81,500 CAD / year
- Full-time
We Will Be Data Driven – System Thinking – Entrepreneurial.
Added 4 hours ago
C
Senior Financial Analyst
Confidential
Toronto, ON · Etobicoke, ON
- $100,000 to $115,000 CAD / year
- Full-time
We are looking for an experienced Sr. Financial Analyst to support financial planning, reporting, and business decision-making for a Toronto, Ontario-based team. This role focuses on…

BASF

Senior Customer Care Representative - Calgary, AB

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Education: Bachelor’s degree
Experience: Bring 8+ years of professional experience in sales or a technical agricultural field with a Bachelor’s degree, or 10+ years with an Associate degree/two-year diploma.
Posting language: English
Posted: Oct 8, 2026

Original job description

Now hiring! Senior Customer Care Representative

Calgary, AB

We are looking for a Senior Customer Care Representative to join our Agricultural Solutions team in Calgary, AB.

Welcome to BASF

We are BASF in Agriculture and everything we do, we do for the love of farming, and the biggest job on Earth. We are an internationally successful company of the BASF Group. Our solutions are purpose-designed for different crop systems. Connecting seeds and traits, crop protection products, digital tools and sustainability approaches, to help deliver the best possible outcomes for farmers, growers and our other stakeholders along the value chain. With teams in the lab, field, office and in production, we do everything in our power to build a sustainable future for agriculture.

#ForTheLoveOfFarming #TheBiggestJobOnEarth #AgEmployerOfChoice

Here you can gain more insight into our Vision at BASF Agricultural Solutions!

As a Senior Customer Care Representative, you create chemistry by...

Developing and executing targeted calling campaigns to promote BASF solutions, drive product adoption, and achieve sales objectives with assigned growers and retailers.
Building and maintaining strong relationships with growers and retail partners throughout the sales process to deliver value and strengthen customer loyalty.
Providing timely, accurate, and solution-oriented support to growers, retailers, and internal stakeholders regarding BASF products and agronomic recommendations.
Managing the customer experience throughout the claims process, from intake through resolution, while ensuring a professional, empathetic, and customer-focused approach.
Collaborating with Sales, Technical Service, and other stakeholders to escalate claims as needed and ensure timely, effective resolutions.
Partnering with cross-functional teams to develop and maintain a centralized knowledge hub that enables consistent, accurate responses to customer inquiries.
Leveraging AI tools and capabilities to improve information accessibility, consistency, and operational efficiency across the Care Centre.
Championing a positive, inclusive, and customer-focused team culture by modeling accountability, collaboration, and continuous improvement.
Mentoring and coaching team members and summer interns by providing guidance, encouraging professional development, and fostering an environment of trust and support.
Maintaining accurate customer records in CRM systems by documenting interactions, recommendations, insights, and follow-up activities to support continuity, identify trends, and inform future engagements.

If you...

Have a Bachelor’s degree, or an Associate degree/diploma in agronomy, chemistry, biology, business, agribusiness, or a related field, with the required years of experience based on your level of education.
Bring 8+ years of professional experience in sales or a technical agricultural field with a Bachelor’s degree, or 10+ years with an Associate degree/two-year diploma.
Hold, or are willing to obtain, a CCSC designation within your first year of employment.
Demonstrate strong interpersonal and communication skills, along with a passion for making a positive impact in the agriculture industry.
Lead projects by collaborating with cross-functional stakeholders, incorporating feedback, and driving effective solutions.
Leverage technical and agricultural knowledge to support customers, identify opportunities, and deliver value-driven recommendations.
Build trusted relationships with growers, customers, and industry partners through a customer-focused approach.
Apply sound judgment and problem-solving skills to address challenges and achieve business objectives.
Manage multiple priorities effectively while maintaining attention to detail and delivering results.
Thrive in a collaborative environment that values innovation, continuous learning, and operational excellence.

Create your own chemistry with you@BASF

Adding value to our customers begins with adding value to you. you@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you – the whole you – in all stages of your life and career. With you@BASF, you create your own chemistry.

The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career. We also provide engaging learning and development opportunities to help you make the most of your talents and your role.

About Us

BASF Agricultural Solutions is a trusted partner to the agricultural industry, delivering innovative and sustainable solutions that help farmers succeed across a wide range of cropping systems. Across North America, our teams work together to address some of agriculture's most important challenges while creating value for customers, communities, and the environment. At BASF, you'll find opportunities to grow your career, collaborate with talented colleagues, and make a meaningful impact through work that matters.

Find out more about our Agricultural Solutions team here.

Diversity is our greatest strength!

Join us in shaping the future as part of a global team that embraces inclusion and equal opportunity – regardless of gender, age, background, sexual orientation, disability, or personal beliefs. Our people are at the heart of everything, dedicated to delivering value for our customers every day.

By focusing on enabling our people today and in the future, we will ensure we have the talent and skills needed to succeed.

United by the love of farming, we innovate, collaborate, and strive for the best solutions together, creating connections and driving success as one team. This is how we make an impact. For the love of farming, the biggest job on Earth.

Privacy statement

BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact Careers.NorthAmerica@basf.com to report fraud.

Inclusion and Equal Opportunity Employment

BASF is dedicated to creating a diverse and inclusive workplace where our employees can be their authentic selves. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, place of origin, ethnic origin, colour, religion/creed, sex/pregnancy, marital status, family status, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

We seek to make our recruitment process accessible for applicants with disabilities. If you require accommodations or support throughout the recruitment process, please contact Careers.NorthAmerica@basf.com with the subject line “Recruitment Accommodation Request”.

Apply About employer

More about this job

Responsibilities

Develop and execute calling campaigns to promote BASF agricultural solutions, achieve sales objectives, and build strong relationships with growers and retail partners. Provide customer and agronomic support, manage claims through resolution, maintain CRM records and knowledge resources, and collaborate with and mentor colleagues.

Requirements

Requires a bachelor's degree with at least 8 years of professional experience in sales or a technical agricultural field, or an associate degree or two-year diploma with at least 10 years of relevant experience. Candidates must hold or be willing to obtain a CCSC designation within their first year and demonstrate strong communication, agricultural knowledge, relationship-building, project leadership, and problem-solving skills.

Skills

Sales
Agronomic Recommendations
Agricultural Product Knowledge
Customer Support
Claims Management
Cross-Functional Collaboration
Project Leadership
Mentoring and Coaching
Problem-Solving
Communication
CRM Documentation
AI Tools
Time Management
Customer Loyalty
Continuous Improvement

Benefits

Health Insurance
Retirement Benefits
Company-Matching Contributions
Learning and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Agriculture
Agricultural Solutions
Agronomy
Crop Systems
Crop Protection
Seeds and Traits
Digital Tools
Sustainability
Sales
Customer Care
Growers
Retail Partners
Calling Campaigns
Product Adoption
Agronomic Recommendations
Claims Management
CRM Systems
AI Tools
Knowledge Hub
Cross-Functional Collaboration
Technical Service
Customer Loyalty
CCSC Designation
Mentoring
Project Leadership
Operational Excellence

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