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Added 22 mins ago
A
Représentant(e) des ventes- Grands comptes (CHASSEUR)/Senior Sales Representative, Up Market Accounts (Hunter)
ADP
Montreal, QC
- Full-time
Added 53 mins ago
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Clairmont, AB
- Full-time
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Added 1 hour ago
SF
Agronomist/Sales
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Guelph, ON
- Full-time
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Added 1 hour ago
M
GRO Program - Data
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Toronto, ON
- Full-time
…talent development, designed to launch your career with the support, structure, and opportunities you need to thrive. GRO is Manulife John Hancock’s flagship early talent program. It’s more…
Added 2 hours ago
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- Full-time
Communicate and provide necessary support to sales staff while in the field.
Added 2 hours ago
BB
Field Technical Service Representative (Full Time)
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Added 2 hours ago
M
Sr. Technical Analyst, MarTech
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Toronto, ON
- Full-time
…that will drive the IT-led architectural decisions required to support the platform and will oversee its implementation to ensure that the most relevant variables may be easily extracted…
Added 2 hours ago
M
Winter Co-op 2027 - Software Engineering
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Waterloo, ON
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…Our co-op program is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your…
Added 3 hours ago
Equipment Service Support - Harvesting Heads
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Kamloops, BC · Prince George, BC · Williams Lake, BC · BC
Tigercat Industries Inc. is looking for a highly motivated, driven, and organized Product Support Representative for Harvesting Heads, covering British Columbia.
Added 3 hours ago
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Senior Bilingual Contracting Representative
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- Full-time
…Assurance products. Considers contracting requests and provides support to MGAs/distributors and advisors. Maintains compensation rates so that payments are accurate and timely. Answers…
Added 3 hours ago
H
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International Trauma Life Support Certificate (ITLS)
Added 3 hours ago
Health Information Management Clerk
HealthCareersInSask.ca
La Loche, SK
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 3 hours ago
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Nurse Practitioner
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Advanced Cardiac Life Support Certificate (ACLS)
Added 3 hours ago
H
Occupational Therapist Degree
HealthCareersInSask.ca
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- Full-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 3 hours ago
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Physician Assistant Degree
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Regina, SK
- Part-time
Clinical experience working as a PA in a related clinical field, is an asset
Added 3 hours ago
M
People Services AI Solutions & Configuration Lead
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Toronto, ON · Waterloo, ON
- Full-time
Develop and maintain technical documentation, configuration standards, design decisions, support materials, and implementation guidance.
Added 3 hours ago
M
Senior Solution Architect
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Toronto, ON
- Full-time
Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
Added 3 hours ago
M
Winter Co-op 2027 - Business Technology
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Toronto, ON
- Full-time
…Our Co-op Program is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your…
Added 3 hours ago
A
Financial Analyst
Acosta
Toronto, ON
- Full-time
Support the monthly forecast, annual budget, and financial planning processes.
Added 4 hours ago
AG
Inventory - Field Data Collector
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Richelieu, QC
- Part-time
Access support documents and tools from online shared sources.
Added 4 hours ago
AG
Field Representative - Alcoholic Beverages
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Ottawa, ON
- Full-time
Take the next step in your retail merchandising career, as a Full-time Retail Merchandiser to support the in-store execution for our leading CPG client. In this role, you will execute a…
Added 4 hours ago
YI
Sales Development Representative
YuJa Inc.
Toronto, ON · North York, Ontario
- Full-time
This is an expansion role designed to support the continued growth and scaling of our Sales Development team. Our Sales Development team members are at the forefront of our growth,…
Added 4 hours ago
MG
Wireline Operator (Class 3Q Drivers for Oilfield)
MISTRAS Group
AB · Calgary, AB
- Full-time
Support rig-in and rig-out of field locations and equipment setups.
Added 4 hours ago
H
Nurse B - Registered Nurse
HealthCareersInSask.ca
Swift Current, SK
- Full-time
…practice based; where clinical standards are supported. They will support the development/review of policies, procedures, practice changes and initiatives and be expected to use critical…
Added 5 hours ago
BS
Customer Focused Field Tech
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Field, BC
- Full-time
The Technical Field Representative Apprentice is responsible for performing routine service calls and sales. The Technical Field Representative Apprentice is responsible for performing…

BASF

Senior Customer Care Representative - Calgary, AB

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Education: Bachelor’s degree
Experience: Bring 8+ years of professional experience in sales or a technical agricultural field with a Bachelor’s degree, or 10+ years with an Associate degree/two-year diploma.
Posting language: English
Posted: Oct 8, 2026

Original job description

Now hiring! Senior Customer Care Representative

Calgary, AB

We are looking for a Senior Customer Care Representative to join our Agricultural Solutions team in Calgary, AB.

Welcome to BASF

We are BASF in Agriculture and everything we do, we do for the love of farming, and the biggest job on Earth. We are an internationally successful company of the BASF Group. Our solutions are purpose-designed for different crop systems. Connecting seeds and traits, crop protection products, digital tools and sustainability approaches, to help deliver the best possible outcomes for farmers, growers and our other stakeholders along the value chain. With teams in the lab, field, office and in production, we do everything in our power to build a sustainable future for agriculture.

#ForTheLoveOfFarming #TheBiggestJobOnEarth #AgEmployerOfChoice

Here you can gain more insight into our Vision at BASF Agricultural Solutions!

As a Senior Customer Care Representative, you create chemistry by...

Developing and executing targeted calling campaigns to promote BASF solutions, drive product adoption, and achieve sales objectives with assigned growers and retailers.
Building and maintaining strong relationships with growers and retail partners throughout the sales process to deliver value and strengthen customer loyalty.
Providing timely, accurate, and solution-oriented support to growers, retailers, and internal stakeholders regarding BASF products and agronomic recommendations.
Managing the customer experience throughout the claims process, from intake through resolution, while ensuring a professional, empathetic, and customer-focused approach.
Collaborating with Sales, Technical Service, and other stakeholders to escalate claims as needed and ensure timely, effective resolutions.
Partnering with cross-functional teams to develop and maintain a centralized knowledge hub that enables consistent, accurate responses to customer inquiries.
Leveraging AI tools and capabilities to improve information accessibility, consistency, and operational efficiency across the Care Centre.
Championing a positive, inclusive, and customer-focused team culture by modeling accountability, collaboration, and continuous improvement.
Mentoring and coaching team members and summer interns by providing guidance, encouraging professional development, and fostering an environment of trust and support.
Maintaining accurate customer records in CRM systems by documenting interactions, recommendations, insights, and follow-up activities to support continuity, identify trends, and inform future engagements.

If you...

Have a Bachelor’s degree, or an Associate degree/diploma in agronomy, chemistry, biology, business, agribusiness, or a related field, with the required years of experience based on your level of education.
Bring 8+ years of professional experience in sales or a technical agricultural field with a Bachelor’s degree, or 10+ years with an Associate degree/two-year diploma.
Hold, or are willing to obtain, a CCSC designation within your first year of employment.
Demonstrate strong interpersonal and communication skills, along with a passion for making a positive impact in the agriculture industry.
Lead projects by collaborating with cross-functional stakeholders, incorporating feedback, and driving effective solutions.
Leverage technical and agricultural knowledge to support customers, identify opportunities, and deliver value-driven recommendations.
Build trusted relationships with growers, customers, and industry partners through a customer-focused approach.
Apply sound judgment and problem-solving skills to address challenges and achieve business objectives.
Manage multiple priorities effectively while maintaining attention to detail and delivering results.
Thrive in a collaborative environment that values innovation, continuous learning, and operational excellence.

Create your own chemistry with you@BASF

Adding value to our customers begins with adding value to you. you@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you – the whole you – in all stages of your life and career. With you@BASF, you create your own chemistry.

The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career. We also provide engaging learning and development opportunities to help you make the most of your talents and your role.

About Us

BASF Agricultural Solutions is a trusted partner to the agricultural industry, delivering innovative and sustainable solutions that help farmers succeed across a wide range of cropping systems. Across North America, our teams work together to address some of agriculture's most important challenges while creating value for customers, communities, and the environment. At BASF, you'll find opportunities to grow your career, collaborate with talented colleagues, and make a meaningful impact through work that matters.

Find out more about our Agricultural Solutions team here.

Diversity is our greatest strength!

Join us in shaping the future as part of a global team that embraces inclusion and equal opportunity – regardless of gender, age, background, sexual orientation, disability, or personal beliefs. Our people are at the heart of everything, dedicated to delivering value for our customers every day.

By focusing on enabling our people today and in the future, we will ensure we have the talent and skills needed to succeed.

United by the love of farming, we innovate, collaborate, and strive for the best solutions together, creating connections and driving success as one team. This is how we make an impact. For the love of farming, the biggest job on Earth.

Privacy statement

BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact Careers.NorthAmerica@basf.com to report fraud.

Inclusion and Equal Opportunity Employment

BASF is dedicated to creating a diverse and inclusive workplace where our employees can be their authentic selves. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, place of origin, ethnic origin, colour, religion/creed, sex/pregnancy, marital status, family status, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

We seek to make our recruitment process accessible for applicants with disabilities. If you require accommodations or support throughout the recruitment process, please contact Careers.NorthAmerica@basf.com with the subject line “Recruitment Accommodation Request”.

Apply About employer

More about this job

Responsibilities

Develop and execute calling campaigns to promote BASF agricultural solutions, achieve sales objectives, and build strong relationships with growers and retail partners. Provide customer and agronomic support, manage claims through resolution, maintain CRM records and knowledge resources, and collaborate with and mentor colleagues.

Requirements

Requires a bachelor's degree with at least 8 years of professional experience in sales or a technical agricultural field, or an associate degree or two-year diploma with at least 10 years of relevant experience. Candidates must hold or be willing to obtain a CCSC designation within their first year and demonstrate strong communication, agricultural knowledge, relationship-building, project leadership, and problem-solving skills.

Skills

Sales
Agronomic Recommendations
Agricultural Product Knowledge
Customer Support
Claims Management
Cross-Functional Collaboration
Project Leadership
Mentoring and Coaching
Problem-Solving
Communication
CRM Documentation
AI Tools
Time Management
Customer Loyalty
Continuous Improvement

Benefits

Health Insurance
Retirement Benefits
Company-Matching Contributions
Learning and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Agriculture
Agricultural Solutions
Agronomy
Crop Systems
Crop Protection
Seeds and Traits
Digital Tools
Sustainability
Sales
Customer Care
Growers
Retail Partners
Calling Campaigns
Product Adoption
Agronomic Recommendations
Claims Management
CRM Systems
AI Tools
Knowledge Hub
Cross-Functional Collaboration
Technical Service
Customer Loyalty
CCSC Designation
Mentoring
Project Leadership
Operational Excellence

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