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Added 6 mins ago
Sales Associate
Rogers Communications
Waterloo, ON
Sales Delivery: Finding opportunities, anticipating customer needs, and delivering on sales targets.
Added 6 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Niagara Falls, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 6 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Corner Brook, NL
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 6 mins ago
W
(CAN) Overnight Associate
Walmart
Vaudreuil-Dorion, QC
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 6 mins ago
W
(CAN) Associé des rayons de la mode
Walmart
Candiac, QC
- Part-time
Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that processes and stocks…
Added 6 mins ago
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(CAN) Associé du rayon de l’électronique
Walmart
Drummondville, QC
- Part-time
A Department Specialized Associate, this Associate drives sales in a highly specialized part of our business. Product knowledge in this field is at a premium.
Added 6 mins ago
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General Merchandise Associate
Walmart
Sussex, NB
- Full-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 6 mins ago
W
General Merchandise Associate
Walmart
Dartmouth, NS
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 6 mins ago
W
(CAN) Associé de nuit
Walmart
Pointe-Claire, QC
- Part-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 6 mins ago
W
(CAN) Associé de nuit
Walmart
Quebec, QC
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 6 mins ago
O&
Operations Manager - Offsite Catering & Events
Oliver & Bonacini
Toronto, ON
- $55,000 to $65,000 CAD / year
- Full-time
Under the direction of the Associate Director, the Operations Manager is accountable for the day to day operations of the business including logistics, staffing, cost controls, training,…
Added 6 mins ago
TH
Pro Sales Associate: Full Time - CHINOOK
The Home Depot
Canada
- Full-time
Pro Account Sales Associates (PASAs) are primarily responsible for building relationships and selling products to industrial, commercial and other professional customers. Key…
Added 20 mins ago
OF
Sales
Outlet Fashion
Leeds and the Thousand Islands, ON
- Temporary
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 20 mins ago
OF
Cashier
Outlet Fashion
Leeds and the Thousand Islands, ON
- Temporary
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 21 mins ago
Associate Brand Manager
Dare Foods Limited
Cambridge, ON
…assume the role of a general manager for your brands. As the Associate Brand Manager, you will partner with experienced marketers, cross functional teams and Agency partners to drive…
Added 21 mins ago
Sales Associate
Laura Canada
Burlington, ON
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships…
Added 21 mins ago
Sales Associate
Laura Canada
Markham, ON
As a Sales Associate in women’s fashion, you possess a passion for fashion and personalized customer service. You will be part of a winning team that provides a unique and memorable…
Added 25 mins ago
SD
Associate Buyer & Planner
Sekisui Diagnostics P.E.I. Ltd.
Charlottetown, PE
- Full-time
As an Associate Buyer/Planner, you will plan, procure and expedite inventory materials to ensure availability in support of production requirements. Working closely with Manufacturing and…
Added 34 mins ago
WC
Cashier
Walmart Canada
New Minas, NS
- Full-time
Added 36 mins ago
CI
Seasonal Associate
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Chatham-Kent, ON
- Part-time
As a Seasonal Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them…
Added 36 mins ago
JI
Order Picker/Yard Associate/Sales Associate/Cashier/Driver
J.D. Irving, Limited
Saint John, NB
- Part-time
Drive sales through engagement of customers, suggestive selling, and sharing product knowledge.
Added 36 mins ago
B
Operations Associate
BMO
Halifax, NS · Nova_Ctr
- Full-time
Supports the branch and/or region in achieving business objectives by providing effective operational support and management of sales compliance and regulatory requirements.
Added 36 mins ago
Associate Director, Bain Academy
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Toronto, ON
Recent examples of Bain Academy work include immersive Agile and innovation training; sales learning journeys supported by AI-powered coaching; blended Net Promoter System learning…
Added 36 mins ago
T
Square One - Holiday Sales Associate PT Under 20 hours
Tumi
Mississauga, ON
- Part-time
As part of our Retail team, the Holiday Sales Associate is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 36 mins ago
SC
Retail Print & Services Supervisor
Staples Canada
Orleans, ON
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…

BASF

Senior Customer Care Representative - Calgary, AB

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Education: Bachelor’s degree
Experience: Bring 8+ years of professional experience in sales or a technical agricultural field with a Bachelor’s degree, or 10+ years with an Associate degree/two-year diploma.
Posting language: English
Posted: Oct 8, 2026

Original job description

Now hiring! Senior Customer Care Representative

Calgary, AB

We are looking for a Senior Customer Care Representative to join our Agricultural Solutions team in Calgary, AB.

Welcome to BASF

We are BASF in Agriculture and everything we do, we do for the love of farming, and the biggest job on Earth. We are an internationally successful company of the BASF Group. Our solutions are purpose-designed for different crop systems. Connecting seeds and traits, crop protection products, digital tools and sustainability approaches, to help deliver the best possible outcomes for farmers, growers and our other stakeholders along the value chain. With teams in the lab, field, office and in production, we do everything in our power to build a sustainable future for agriculture.

#ForTheLoveOfFarming #TheBiggestJobOnEarth #AgEmployerOfChoice

Here you can gain more insight into our Vision at BASF Agricultural Solutions!

As a Senior Customer Care Representative, you create chemistry by...

Developing and executing targeted calling campaigns to promote BASF solutions, drive product adoption, and achieve sales objectives with assigned growers and retailers.
Building and maintaining strong relationships with growers and retail partners throughout the sales process to deliver value and strengthen customer loyalty.
Providing timely, accurate, and solution-oriented support to growers, retailers, and internal stakeholders regarding BASF products and agronomic recommendations.
Managing the customer experience throughout the claims process, from intake through resolution, while ensuring a professional, empathetic, and customer-focused approach.
Collaborating with Sales, Technical Service, and other stakeholders to escalate claims as needed and ensure timely, effective resolutions.
Partnering with cross-functional teams to develop and maintain a centralized knowledge hub that enables consistent, accurate responses to customer inquiries.
Leveraging AI tools and capabilities to improve information accessibility, consistency, and operational efficiency across the Care Centre.
Championing a positive, inclusive, and customer-focused team culture by modeling accountability, collaboration, and continuous improvement.
Mentoring and coaching team members and summer interns by providing guidance, encouraging professional development, and fostering an environment of trust and support.
Maintaining accurate customer records in CRM systems by documenting interactions, recommendations, insights, and follow-up activities to support continuity, identify trends, and inform future engagements.

If you...

Have a Bachelor’s degree, or an Associate degree/diploma in agronomy, chemistry, biology, business, agribusiness, or a related field, with the required years of experience based on your level of education.
Bring 8+ years of professional experience in sales or a technical agricultural field with a Bachelor’s degree, or 10+ years with an Associate degree/two-year diploma.
Hold, or are willing to obtain, a CCSC designation within your first year of employment.
Demonstrate strong interpersonal and communication skills, along with a passion for making a positive impact in the agriculture industry.
Lead projects by collaborating with cross-functional stakeholders, incorporating feedback, and driving effective solutions.
Leverage technical and agricultural knowledge to support customers, identify opportunities, and deliver value-driven recommendations.
Build trusted relationships with growers, customers, and industry partners through a customer-focused approach.
Apply sound judgment and problem-solving skills to address challenges and achieve business objectives.
Manage multiple priorities effectively while maintaining attention to detail and delivering results.
Thrive in a collaborative environment that values innovation, continuous learning, and operational excellence.

Create your own chemistry with you@BASF

Adding value to our customers begins with adding value to you. you@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you – the whole you – in all stages of your life and career. With you@BASF, you create your own chemistry.

The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career. We also provide engaging learning and development opportunities to help you make the most of your talents and your role.

About Us

BASF Agricultural Solutions is a trusted partner to the agricultural industry, delivering innovative and sustainable solutions that help farmers succeed across a wide range of cropping systems. Across North America, our teams work together to address some of agriculture's most important challenges while creating value for customers, communities, and the environment. At BASF, you'll find opportunities to grow your career, collaborate with talented colleagues, and make a meaningful impact through work that matters.

Find out more about our Agricultural Solutions team here.

Diversity is our greatest strength!

Join us in shaping the future as part of a global team that embraces inclusion and equal opportunity – regardless of gender, age, background, sexual orientation, disability, or personal beliefs. Our people are at the heart of everything, dedicated to delivering value for our customers every day.

By focusing on enabling our people today and in the future, we will ensure we have the talent and skills needed to succeed.

United by the love of farming, we innovate, collaborate, and strive for the best solutions together, creating connections and driving success as one team. This is how we make an impact. For the love of farming, the biggest job on Earth.

Privacy statement

BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact Careers.NorthAmerica@basf.com to report fraud.

Inclusion and Equal Opportunity Employment

BASF is dedicated to creating a diverse and inclusive workplace where our employees can be their authentic selves. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, place of origin, ethnic origin, colour, religion/creed, sex/pregnancy, marital status, family status, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

We seek to make our recruitment process accessible for applicants with disabilities. If you require accommodations or support throughout the recruitment process, please contact Careers.NorthAmerica@basf.com with the subject line “Recruitment Accommodation Request”.

Apply About employer

More about this job

Responsibilities

Develop and execute calling campaigns to promote BASF agricultural solutions, achieve sales objectives, and build strong relationships with growers and retail partners. Provide customer and agronomic support, manage claims through resolution, maintain CRM records and knowledge resources, and collaborate with and mentor colleagues.

Requirements

Requires a bachelor's degree with at least 8 years of professional experience in sales or a technical agricultural field, or an associate degree or two-year diploma with at least 10 years of relevant experience. Candidates must hold or be willing to obtain a CCSC designation within their first year and demonstrate strong communication, agricultural knowledge, relationship-building, project leadership, and problem-solving skills.

Skills

Sales
Agronomic Recommendations
Agricultural Product Knowledge
Customer Support
Claims Management
Cross-Functional Collaboration
Project Leadership
Mentoring and Coaching
Problem-Solving
Communication
CRM Documentation
AI Tools
Time Management
Customer Loyalty
Continuous Improvement

Benefits

Health Insurance
Retirement Benefits
Company-Matching Contributions
Learning and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Agriculture
Agricultural Solutions
Agronomy
Crop Systems
Crop Protection
Seeds and Traits
Digital Tools
Sustainability
Sales
Customer Care
Growers
Retail Partners
Calling Campaigns
Product Adoption
Agronomic Recommendations
Claims Management
CRM Systems
AI Tools
Knowledge Hub
Cross-Functional Collaboration
Technical Service
Customer Loyalty
CCSC Designation
Mentoring
Project Leadership
Operational Excellence

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