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Added 57 mins ago
TH
Head Cashier Full-Time - 7258 Lloydminster
The Home Depot Canada
Lloydminster, AB
- Full-time
Provide associates with the training, information, tools, coaching, guidance, encouragement and recognition needed to meet expectations and/or take on higher levels of responsibility.
Added 57 mins ago
MS
Capture Manager – Payload
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
We’re on the hunt for a Capture Manager – Payload on our Satellite systems team at our Montreal office.
Added 57 mins ago
MS
Engineering Student - Electronics Production and AI&T - Winter 2027
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
…change the world for the better, we’ll take you there. For more information, visit…
Added 57 mins ago
MS
Engineering Student - Electronics Production and AI&T - Winter 2027
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
…change the world for the better, we’ll take you there. For more information, visit…
Added 57 mins ago
IR
Administrative Assistant, RAAM Clinic
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Internship
Under the direction of the Clinical Team Manager – Mental Health and Addictions the Administrative Assistant – RAAM Clinic is responsible for providing administrative/clerical/reception…
Added 57 mins ago
MS
Business Operations manager-AI program manager
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
…change the world for the better, we’ll take you there. For more information, visit…
Added 57 mins ago
MC
Employment Services Client Success Manager
MCI Careers
Canada
- Full-time
…staffing industry? We’re seeking an experienced Client Success Manager to join our team and lead strategic initiatives that strengthen client relationships, drive revenue, and support…
Added 1 hour ago
TA
Senior Maintenance Manager-FR
Top Aces
Saguenay, QC
- Full-time
The Senior Maintenance Manager leads the execution of maintenance activities supporting all Canadian Programs across all Canadian bases and deployed environments. Reporting to the Sr DOM–…
Added 1 hour ago
TA
Inventory and Component Repair Sr. Manager-FR
Top Aces
Saguenay, QC
- Full-time
The Inventory and Component Repair Sr. Manager (Inv and CR Sr. Manager) is responsible for leading inventory control and internal component repair operations at the Bagotville Repair Shop…
Added 1 hour ago
TA
Crew Chief-FR
Top Aces
Quebec, QC
- Full-time
The Crew Chief (CC) (Production) reports to the Production Manager, is a working member of the team and has the ability to satisfactorily direct and supervise the work of others, He/She is…
Added 1 hour ago
DI
Engineering Manager
DBSync Inc
Remote, Canada
- Full-time
- Remote
Ensure coding standards, best practices, and security protocols are followed by the team
Added 2 hours ago
CC
Manager, Caretaking Services
Calgary Catholic School District
Calgary, AB
- Full-time
- Other
The Manager, Caretaking Services is responsible for the operation of cleaning and maintenance services for all schools, support and administration facilities.
Added 5 hours ago
WK
dog kennel manager
Willchris Kennels Ltd
Surrey, BC
- Full-time
Added 6 hours ago
DO
Director
Department of Energy and Economic Diversification
Perth South, ON
- Full-time
Further information about the role and the expected leadership behaviours can be found in the attached Job Description Form. Assessment of leadership behaviours may be included in the…
Added 6 hours ago
CO
Coordinator, Special Projects
City of Brampton
Brampton, ON
- Full-time
Reporting to the Senior Manager, Community Safety & Well Being, the Coordinator will be responsible for on-site engagement, coordination, data collection, and risk identification at…
Added 6 hours ago
W
Principal Managing Partner
Workday
Toronto, ON · Canada, ON, Toronto
- Full-time
Ensure Operational Excellence: Maintain accurate contact records of customer interactions in CRM software; where applicable, leverage internal AI tools to efficiently organize information
Added 6 hours ago
NH
Mental Health Counsellor - NH Montreal
Nisa Helpline
Montreal, QC
- Full-time
Nisa Foundation is a community-based charity that has promoted safety, security, and mental wellness for racialized women across Canada since 2014. The organization provides toll-free…
Added 6 hours ago
AT
Consular Officer
Australian Trade and Investment Commission (Austrade)
Vancouver, BC
- Full-time
Support the consular services operation of the office, and the Consular and Passports Manager and Consul-General.
Added 6 hours ago
Administrative Assistant, RAAM Clinic
Winnipeg Regional Health Authority
Selkirk, MB
Under the direction of the Clinical Team Manager – Mental Health and Addictions the Administrative Assistant – RAAM Clinic is responsible for providing administrative/clerical/reception…
Added 7 hours ago
Manager, Fire Prevention and Preparedness
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Reporting to the Director, Emergency Response & Compliance, the Manager, Fire Prevention and Preparedness will support the advancement of a proactive fire safety culture at TCHC. The…
Added 7 hours ago
DB
Part Time Bridal Sales
David's Bridal
Cambridge, ON
- $16 to $25.8 CAD / hour
- Part-time
…presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and…
Added 8 hours ago
TH
Hardware Sales Associate Part-Time - 7255 Cranbrook
The Home Depot Canada
Cranbrook, BC
- Part-time
…an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell an entire project. Associates in this position know how to…
Added 8 hours ago
TH
Associé, Ventes
The Home Depot Canada
Cranbrook, BC
- Part-time
…an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell an entire project. Associates in this position know how to…
Added 10 hours ago
C
Service Manager
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
Job Description: Convergint is currently recruiting for a Service Manager to join our growing team in our Toronto, ON location. As the Service Manager, you will be responsible for the…
Added 10 hours ago
AN
North America Logistics Manager
Animal Nutrition & Health Nederland B.V.
Ayr, ON
- Full-time
Ensure compliance with Safety, Health & Environment (SHE), security, and quality standards, including audit support, corrective actions, and incident management.

Bask Health

AI Customer Growth Manager

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: 5+ years of experience in Customer Growth, Account Management, Customer Success, or SaaS sales, with demonstrated responsibility for account expansion or revenue growth.
Posting language: English
Posted: Nov 2, 2026

Original job description

About Bask Health

Bask is the best Telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform.

With hundreds of features to meet the unique needs of Telehealth, we put all the tools in our customers' hands for success.

We are a rapidly growing startup, and we work with care and intention to create a high-performance company with the following in mind:

Speed Wins. Make decisions, move quickly, and know that if things go wrong, it's okay for you and the company.
Intuition, Then Data. We're a data-driven company. We start with our instincts and then use data to validate our decisions and improve.
Miles, Not Inches. Thinking small is a self-fulfilling prophecy. Favor bold ideas over incremental changes.
Customer-Obsession. We are obsessed with helping all our customers launch multi-billion-dollar companies with ease. We accomplish this by knowing our customers incredibly well and finding ways to make their businesses better.
Ownership & Accountability, Together. We embody a culture of extreme ownership, accountability, and teamwork. We count on every team member to take responsibility for their work, embrace a proactive mindset to overcome challenges, and work together to achieve our collective success.

About the Role

Customer Growth at Bask Health is AI-first, data-driven, and focused on helping our customers scale successful Telehealth businesses.

We're looking for an AI Customer Growth Manager who combines commercial experience, an entrepreneurial mindset, and hands-on AI proficiency to identify new revenue opportunities and drive measurable account growth.

Unlike a traditional Customer Success role, this position focuses primarily on growing existing customer accounts through strategic expansion, upselling, cross-selling, and increased platform utilization.

You'll use AI tools, customer data, and market insights to uncover growth opportunities, develop targeted expansion strategies, and help customers maximize their business potential through Bask.

We're looking for someone who is comfortable owning growth targets, managing expansion opportunities, and turning data-driven insights into measurable business results.

What You'll DoCustomer Growth & Revenue Expansion

Own and execute growth strategies across an assigned portfolio of existing Bask customers.
Identify, develop, and pursue upsell, cross-sell, and account expansion opportunities.
Help customers expand their telehealth businesses by launching additional medications, introducing new product offerings, and maximizing their use of Bask's platform.
Develop strategic account growth plans based on customer goals, business performance, and expansion potential.
Build strong relationships with customer decision-makers and serve as a strategic partner in their business growth.
Conduct growth-focused customer meetings to uncover new opportunities and recommend relevant Bask products and services.
Take ownership of assigned expansion revenue targets and consistently work toward measurable growth outcomes.

AI-Powered Growth Strategy

Use AI tools and large language models (LLMs) to research customer businesses, analyze performance trends, and identify potential revenue opportunities.
Leverage AI-assisted analysis to identify underutilized platform features, customer segments with expansion potential, and opportunities for additional product adoption.
Develop AI-assisted workflows to improve account research, prospecting within existing accounts, outreach personalization, and growth reporting.
Use customer data and AI-generated insights to prioritize high-potential accounts and develop targeted growth recommendations.
Experiment with AI tools and automation to improve the speed, efficiency, and effectiveness of expansion initiatives.
Validate AI-generated insights against actual customer data before making business recommendations.

Pipeline Management & Performance

Build and maintain a pipeline of customer expansion opportunities.
Track upsell, cross-sell, and expansion opportunities from initial identification through execution.
Monitor account growth metrics, revenue trends, product adoption, and expansion performance.
Maintain accurate pipeline records and provide regular forecasts of potential expansion revenue.
Measure the effectiveness of growth initiatives and refine strategies based on results.
Identify barriers to customer expansion and work cross-functionally to address them.

Cross-Functional Collaboration

Partner with Client Success to identify customers who are ready for additional products, services, or platform capabilities.
Collaborate with Product, Engineering, Marketing, and other internal teams to support customer expansion initiatives.
Share customer insights, emerging opportunities, and market feedback to help inform future growth strategies.
Develop and document repeatable growth playbooks, AI workflows, and successful expansion strategies.
Work Weekends.

What We're Looking For

5+ years of experience in Customer Growth, Account Management, Customer Success, or SaaS sales, with demonstrated responsibility for account expansion or revenue growth.
Experience in e-commerce, ideally supporting DTC brands, online merchants, or e-commerce technology platforms.
Proven experience driving upsells, cross-sells, account expansion, or measurable revenue growth within an existing customer portfolio.
Experience managing large or enterprise-sized customer accounts.
Demonstrated ability to own revenue goals, identify commercial opportunities, and execute growth strategies.
Experience managing an expansion pipeline, tracking opportunities, and forecasting potential revenue.
Hands-on experience using AI tools such as ChatGPT, Claude, Gemini, or similar LLMs to support research, analysis, outreach, or business strategy.
Experience creating or implementing AI-assisted workflows and automations that improve efficiency or business results.
Ability to provide specific examples of how AI has helped identify opportunities, improve processes, or drive measurable growth.
Strong analytical skills and the ability to translate customer data into actionable growth strategies.
Experience working with CRM systems, account performance data, and revenue reporting.
Strong commercial judgment and the ability to confidently discuss business opportunities with customer stakeholders.
An entrepreneurial mindset with a strong sense of ownership and accountability.
Excellent written and verbal communication skills.
A creative problem solver who is proactive, independent, and comfortable navigating unfamiliar challenges.
Highly organized, with the ability to manage multiple accounts, expansion opportunities, and competing priorities.
Comfortable collaborating across teams and working in a fast-paced startup environment.

How We Work With AI

At Bask Health, AI is a core part of how we research opportunities, develop strategies, and drive customer growth.

We expect our Customer Growth team to:

Use AI to research customer businesses and identify opportunities for account expansion.
Combine AI-generated insights with customer data and commercial judgment to develop growth recommendations.
Build AI-assisted workflows that streamline account research, opportunity identification, and reporting.
Use AI to improve outreach personalization and the effectiveness of customer growth initiatives.
Continuously experiment with new tools and approaches to improve revenue outcomes.
Measure the impact of AI-assisted strategies and refine them based on actual results.
Follow company privacy and security requirements when handling customer or patient information.
Document and share successful AI workflows and growth strategies.

The ideal candidate doesn't need to be an AI engineer, but should have a proven ability to use AI as a practical tool for identifying opportunities, improving efficiency, and driving measurable business growth.

How Success Will Be Measured

Performance in this role may be evaluated through:

Expansion Revenue: Revenue generated through upselling, cross-selling, and account expansion.
Revenue Target Attainment: Progress toward assigned monthly or quarterly growth targets.
Expansion Pipeline: Number, value, and quality of identified growth opportunities.
Conversion Rate: Percentage of qualified expansion opportunities successfully converted into additional business.
Account Growth: Increased revenue and product utilization across existing customer accounts.
Forecast Accuracy: Ability to maintain reliable revenue projections and opportunity tracking.
AI-Driven Efficiency: Demonstrated improvements in growth workflows, account analysis, and outreach through AI and automation.

Specific targets and performance expectations will be established by Bask Health.

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More about this job

Responsibilities

The AI Customer Growth Manager will execute growth strategies to drive revenue expansion through upselling and cross-selling within an existing portfolio of telehealth customers. They will leverage AI tools and data-driven insights to identify new opportunities, optimize account performance, and build strategic growth plans.

Requirements

Candidates must have 5+ years of experience in customer growth, account management, or SaaS sales with a proven track record of driving revenue. Proficiency in using AI tools like LLMs for business strategy and analysis is required, along with strong analytical skills and an entrepreneurial mindset.

Skills

Customer Growth
Account Management
SaaS Sales
AI Tools
Large Language Models
Upselling
Cross-selling
Data Analysis
Revenue Forecasting
Strategic Planning
CRM Systems
DTC Telemedicine
E-commerce
Pipeline Management
Business Development
Communication

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

AI
Telehealth
DTC
SaaS
Customer Growth
Account Management
Upselling
Cross-selling
LLM
ChatGPT
Claude
Gemini
CRM
Revenue Expansion
Data-driven
Automation
Pipeline Management
E-commerce
Strategic Planning
Entrepreneurial Mindset
Account Expansion
Business Development
Performance Metrics
Forecasting
Customer Success
Market Insights
Product Adoption
Growth Strategy
Analytical Skills
Startup

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