Find work in Canada.

557,004 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
A
Director of Operations
Altis
Mississauga, ON
- $150,000 to $190,000 CAD / year
- Full-time
You'll champion continuous improvement, change management, automation opportunities and QSHE compliance.
Added 5 mins ago
JH
Senior Software Development Manager
JMC HR Consulting
Markham, ON
- Full-time
JMC is partnering with SinaLite / Willowpack to recruit a Software Development Manager to lead the development of software that connects customers, production teams and business operations.
Added 20 mins ago
Technical Coordinator, Parking Services
City of Mississauga
Mississauga, ON
…processes, operational systems, digital services, reporting and automation solutions within Parking Services. The position serves as a technical subject matter expert, translating…
Added 20 mins ago
H
Building Operator
Hines
Toronto, ON
- Other
Oversee the start-up/shutdown and operation of major building equipment utilizing the Building Automation System
Added 20 mins ago
OP
Junior Quality Engineer
Ontario Power Generation
Oshawa, ON
- Full-time
Reporting to the Manager IT Product Delivery, this position is responsible to Design, build, and maintain automated UI and API test suites (using Java/C#/JavaScript/Python,…
Added 20 mins ago
O
IT Infrastructure Manager
Olymel
Boucherville, QC
- Full-time
At Olymel, we believe in innovation, quality, and sustainable growth. We are looking for an IT Infrastructure Manager to join our dynamic team. If you are motivated by the challenge of…
Added 20 mins ago
IT
Engineering Manager
Infinity Testing Solutions Inc.
Mississauga, ON
- $120,000 to $140,000 CAD / year
- Full-time
Engineering Manager - Research and Development, Machine Design and Development
Added 20 mins ago
GL
Enterprise Architect
goeasy Ltd.
Mississauga, ON
- Full-time
…cloud, infrastructure, security, integration, data, AI and…
Added 20 mins ago
AS
Senior Data Engineer
AgileGrid Solutions
Canada
- Full-time
You will also contribute to stronger engineering practices by developing reusable frameworks and automation, improving delivery and deployment processes, and supporting the growth of…
Added 20 mins ago
RH
Email Marketing Manager
Robert Half
Toronto, ON · Greater Toronto Area, Canada
- $45 to $53 CAD / hour
- Contract
As Email Marketing Manager, you will execute and optimize email marketing campaigns that drive customer acquisition, engagement, and retention across the customer lifecycle. Working closely…
Added 20 mins ago
AS
Software Developer
AgileGrid Solutions
Canada
- Full-time
…for customers and communities. Through training, coaching, manager support, and professional networks, team members can grow their capabilities and take on new…
Added 20 mins ago
T
R&D Engineer- Data Scientist
Tenova
Mississauga, ON
- Full-time
The R&D Engineer - Data Science, under the direction of the R&D Manager, is responsible for analyzing operational and test data, developing algorithms, and researching, building,…
Added 20 mins ago
H
Technical Program Manager
HCLTech
Vancouver, BC
- $115,000 to $120,000 CAD / year
- Full-time
We are seeking an experienced Technical Program Manager (TPM) to lead the delivery of complex technology initiatives across software engineering, quality assurance, cloud platforms, and…
Added 34 mins ago
P
Senior Product Manager (Platform & AI)
Pakfactory
ON · Markham, Ontario
- Full-time
We're hiring a founding Senior Product Manager (Platform & AI) to own PakFactory’s digital transformation. Partnering directly with the CEO, you will bridge high-level business vision with…
Added 35 mins ago
Y
AI Architect
Yochana
Vancouver, BC
- Contract
Define best practices for APIs, integrations, and automation services.
Added 35 mins ago
SE
Account Manager
Search Engine People Inc.
Pickering, ON
- Full-time
Role Description The Account Manager is a full-time hybrid role based in Pickering, ON, with flexibility for some work from home. In this role, the Account Manager will manage a portfolio…
Added 35 mins ago
P
Finance Contracts Analyst
PointClickCare
Mississauga, ON
- $58,000 to $73,000 CAD / year
- Contract
Reporting directly to the Finance Enablement Manager, the Finance Contracts Analyst plays a critical role in ensuring accurate, compliant, and efficient billing and revenue operations. This…
Added 35 mins ago
BC
HR Manager
BrainRidge Consulting
Toronto, ON
- Full-time
We're looking for an HR Manager who thinks like a builder: someone who can spot a gap and come up with a genuinely new initiative to fix it, then bring the attention to detail to streamline…
Added 35 mins ago
A
Senior Finance Manager
Altis
Kingston, ON
- $105,000 to $110,000 CAD / year
- Full-time
…client, a leading post-secondary institution, is seeking a Senior Manager, Finance Services to help shape a newly integrated finance service…
Added 49 mins ago
MM
Marsh People and Investments - Strategic Implementation Co-Op - Toronto - Winter 2027
Marsh McLennan
Toronto, ON
- Full-time
…solutions. The role reports to the Strategic Implementation manager, who will provide direction on overall objectives and…
Added 50 mins ago
T
Senior Manager Strategy and Innovation
TD
Toronto, ON
- Full-time
Reporting to the VP of AML and Regulatory Capabilities, the Senior Manager, will play a pivotal role in shaping the future of approach to AML operating model, pan CPSB Regulatory…
Added 50 mins ago
Manager & Actuary, Corporate Actuarial (Valuation and Reporting)
Munich Re
Toronto, ON
Drive process improvements, efficiency and automation initiatives within the Solvency II / HGB reporting framework.
Added 50 mins ago
B
Manager, Business Banking Analytics
BMO
Toronto, ON · BMOPLACE
- Full-time
The Manager, Business Banking Analytics is accountable for driving the development, optimization and maintenance of reporting initiatives in line with immediate and long-term business…
Added 50 mins ago
Machine Learning Engineer
Scotiabank
Toronto, ON
Scotiabank is seeking a highly motivated and experienced Senior Manager, Software & Data Engineering to lead the design, development, modernization, and support of critical data and…
Added 50 mins ago
Software Engineer
Scotiabank
Toronto, ON
Scotiabank is seeking a highly motivated and experienced Senior Manager, Software & Data Engineering to lead the design, development, modernization, and support of critical data and…

Bask Health

AI-Native Client Success Manager

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: 5+ years of experience in Customer Success, Account Management, or Client Services within a SaaS organization.
Posting language: English
Posted: Nov 2, 2026

Original job description

About Bask Health

Bask is the best Telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform.

With hundreds of features to meet the unique needs of Telehealth, we put all the tools in our customers' hands for success.

We are a rapidly growing startup, and we work with care and intention to create a high-performance company with the following in mind:

Speed Wins. Make decisions, move quickly, and know that if things go wrong, it's okay for you and the company.
Intuition, Then Data. We're a data-driven company. We start with our instincts and then use data to validate our decisions and improve.
Miles, Not Inches. Thinking small is a self-fulfilling prophecy. Favor bold ideas over incremental changes.
Customer-Obsession. We are obsessed with helping all our customers launch multi-billion-dollar companies with ease. We accomplish this by knowing our customers incredibly well and finding ways to make their businesses better.
Ownership & Accountability, Together. We embody a culture of extreme ownership, accountability, and teamwork. We count on every team member to take responsibility for their work, embrace a proactive mindset to overcome challenges, and work together to achieve our collective success.

About the Role

Client Success at Bask Health is AI-first and customer-obsessed. We're looking for an AI-Native Client Success Manager who takes full ownership of client relationships and uses AI as an essential part of their everyday workflow.

In this role, you'll manage client accounts from onboarding through renewals and expansion, helping entrepreneurs launch and grow their Telehealth businesses on the Bask platform.

You'll use AI tools to research client needs, troubleshoot challenges, improve processes, and identify opportunities to deliver a better client experience. We're looking for someone who is comfortable experimenting with new technologies, thinks independently, and knows how to combine AI-driven efficiency with genuine human relationships.

What You'll Do

Own the full client lifecycle, including onboarding, engagement, adoption, retention, renewals, and expansion.
Build strong relationships with Bask clients and help them successfully launch and grow their businesses.
Use AI tools and large language models (LLMs) to research client needs, structure problems, draft communications, and improve day-to-day workflows.
Develop AI-assisted workflows and automations to streamline onboarding, account management, follow-ups, and troubleshooting.
Build logic-based questionnaires and asynchronous patient visit workflows through the Bask platform.
Help clients launch medications and identify opportunities to expand their product offerings.
Troubleshoot platform, workflow, and order-related issues while proactively identifying solutions.
Monitor client health, platform usage, and engagement metrics to identify potential churn risks and growth opportunities.
Develop proactive strategies to improve client adoption, retention, and overall account performance.
Deliver platform demonstrations, answer technical questions, and recommend creative ways for clients to get more value from Bask.
Use client data and measurable outcomes to evaluate the effectiveness of AI-assisted processes and client success initiatives.
Validate AI-generated recommendations through research, testing, and client feedback before implementation.
Document and share successful AI prompts, automations, and repeatable workflows with the Client Success team.
Collaborate with Product, Engineering, and other internal teams to improve the client experience.
Work Weekends.

What We're Looking For

5+ years of experience in Customer Success, Account Management, or Client Services within a SaaS organization.
Experience in e-commerce, ideally supporting DTC brands, online merchants, or e-commerce technology platforms.
Experience managing large or enterprise-sized client portfolios.
Demonstrated hands-on experience using AI tools such as ChatGPT, Claude, Gemini, or similar LLMs to improve professional workflows.
Experience creating, implementing, or improving AI-assisted processes, automations, or repeatable workflows.
Ability to provide real examples of how you've used AI to solve problems, improve efficiency, or deliver measurable business results.
Strong understanding of client onboarding, adoption, retention, renewals, and account expansion.
Experience using client engagement data and performance metrics to identify risks and growth opportunities.
Ability to independently research problems, evaluate AI-generated information, and turn findings into practical solutions.
Good judgment when handling sensitive client information and using AI tools in accordance with company privacy and security requirements.
Excellent written and verbal communication skills.
A creative problem solver who takes initiative and is comfortable navigating unfamiliar challenges.
An entrepreneurial mindset and a strong sense of ownership and accountability.
Strong organizational skills and the ability to manage multiple client accounts and priorities.
Comfortable collaborating across teams and working in a fast-paced startup environment.

How We Work With AI

At Bask Health, AI isn't an occasional productivity tool. It's part of how we approach problems, make decisions, and support our clients.

We expect our Client Success team to:

Start with AI when researching, organizing information, and exploring solutions.
Use independent judgment to verify AI-generated recommendations before putting them into practice.
Identify opportunities to automate repetitive tasks and improve existing workflows.
Use approved tools and follow applicable privacy and security requirements when handling client or patient information.
Measure the effectiveness of AI-assisted workflows and continuously refine them based on results.
Experiment with new AI tools and approaches.
Share successful processes and workflows so the entire team can work more efficiently.

The ideal candidate doesn't need to be an AI engineer, but should be someone who naturally looks for ways to use AI to work smarter and deliver better results

Apply About employer

More about this job

Responsibilities

Manage the full client lifecycle from onboarding to renewal while leveraging AI tools to streamline workflows and improve client outcomes. Collaborate with internal teams to troubleshoot platform issues and identify opportunities for client growth and product expansion.

Requirements

Requires 5+ years of experience in Customer Success or Account Management within a SaaS or e-commerce environment. Candidates must demonstrate hands-on experience using AI tools like ChatGPT or Claude to improve professional workflows and business results.

Skills

Customer Success
Account Management
AI Tools
Large Language Models
Telehealth
DTC
E-commerce
Workflow Automation
Client Onboarding
Retention
Data Analysis
Problem Solving
Communication
Project Management
Strategic Planning
Technical Troubleshooting

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

AI-Native
Telehealth
SaaS
DTC
Customer Success
Account Management
ChatGPT
Claude
Gemini
LLMs
Automation
Client Lifecycle
Onboarding
Retention
Churn Risk
Data-driven
Workflow Optimization
Platform Adoption
Startup
Entrepreneurial Mindset
Account Expansion
Technical Support
Performance Metrics
Product Strategy
Client Engagement

Report this job