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Added 6 mins ago
BG
Learning Management System Administrator
Brandt Group of Companies
Regina, SK
- Full-time
The position is responsible for the day-to-day administration, maintenance, and support of the organization's Learning Management System. Working under the guidance of the Program…
Added 6 mins ago
BG
Construction Project Manager
Brandt Group of Companies
Zehner
- Full-time
The Project Manager is responsible for the successful planning, coordination, execution, and completion of construction projects from project initiation through closeout. This position…
Added 6 mins ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
The hospital will support your learning journey - so you can focus on growing your practice and advancing your career.
Added 6 mins ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
The Manager, After Hours Operations is visible and accessible to staff in order to respond to requests for assistance and guidance when staff encounter complex situations requiring…
Added 6 mins ago
CI
Operations Manager
CavernUs Inc.
Calgary, AB
- Full-time
Company Description CavernUs Inc. is dedicated to providing an enriched beverage experience through exceptional education, genuine hospitality, and a welcoming environment. The space is…
Added 7 mins ago
NC
Solutions Architect
NAV CANADA
Ottawa, ON
- Full-time
Contribute to NAV CANADA’s overall Technology program with growing experience and knowledge of specialty systems function and field utilization.
Added 7 mins ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 36 mins ago
EV
Project Engineer
Edwards Vacuum
Bolton, ON
- Full-time
Assisting and supporting the Project Lead and Business Manager.
Added 36 mins ago
A
Enterprise Account Manager / Gestionnaire de compte client entreprise
AKUR8
Montreal, QC
- Full-time
Our next-generation SaaS platform combines transparent machine learning, predictive analytics, and smart product design to turn complex insurance workflows into scalable, data-driven…
Added 36 mins ago
AS
IT Specialist
Apex Systems
Toronto, ON
- $35 to $40 USD / hour
- Internship
…will serve as the frontline resource for day-to-day technical support, troubleshooting, and systems administration across the organization. You will assist end users with technical issues,…
Added 36 mins ago
AS
Senior Chemist
Apex Systems
Mississauga, ON
- $40 to $45 USD / hour
- Contract
May be asked to support equipment qualification, maintenance and the instrument calibration program.
Added 51 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Pembroke, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 51 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Orangeville, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 51 mins ago
T
Developing Investment Advisor
TD
London, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 51 mins ago
T
Personal Banking Associate - Delson (Full-time, 37.5h/week)
TD
Delson, QC
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 51 mins ago
T
Customer Experience Associate - Magog (Full-time, 37.5h/week)
TD
Magog, QC
- Full-time
…help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring…
Added 1 hour ago
NS
2627-215 - Business Analytics Developer (CL3) - Central Office
Nova Scotia Community College - NSCC
Halifax, NS
- Full-time
Reporting to the Senior Manager, Institutional Research and Effectiveness and as part of the Business Analytics Team, you will:
Added 1 hour ago
NS
2627-216 - Project Coordinator (PS2), NSCC International - Central Office
Nova Scotia Community College - NSCC
Halifax, NS
- Full-time
Reporting To The Manager, NSCC International And The Manager, International Learning (outbound), The Project Coordinator, NSCC International Will Be Responsible For:
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Richmond, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
A
Senior Manager, Quality Assurance Services
ATB
Calgary, AB · Edmonton, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 1 hour ago
S
Services Lead, Stores - Full Time
sephora.com
Vancouver, BC
- $22.85 to $28.55 CAD / hour
- Full-time
…performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay…
Added 1 hour ago
S
Stage Experience Lead - Full Time
sephora.com
Grande Prairie, AB
- $20 to $23.55 CAD / hour
- Full-time
…performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition.The final pay…
Added 1 hour ago
S
District Asset Protection Manager
sephora.com
Remote, Canada
- Full-time
- Remote
…performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay…
Added 1 hour ago
EL
Manager, Core HR, PXT
Estée Lauder Companies
Toronto, ON
- Full-time
Leverage knowledge of and experience with HR systems to use data to support process, procedure and program changesas activities are improved/transformed.
Added 1 hour ago
SC
store manager, Truro, New Glasgow, NS
Starbucks Coffee Company
New Glasgow, NS · Truro, NS
- $59,400 to $78,450 CAD / year
- Full-time
Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in their communities.…

Bask Health

Junior Customer Success Manager

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 27, 2026

Original job description

About the Role

We’re looking for a driven, resourceful, and people-oriented Junior Customer Success Manager to join our team. This role is ideal for someone early in their career who is eager to learn, enjoys building relationships, and takes ownership of getting things done.

You might have one year of experience in customer success, sales, account management, or customer service. Or, you might be someone who has started your own side hustle, built a small business, managed clients, or taken an idea and turned it into something real.

We care more about your initiative, attitude, and ability to learn than a long résumé.

As a Junior Customer Success Manager, you’ll help our customers get the most value from our products or services, build strong relationships, solve problems, and ensure customers feel supported throughout their journey. You’ll work closely with our team to help customers succeed while developing the skills to grow into a more senior customer success role.

What You’ll Do

Build customer relationships: Develop strong relationships with customers and serve as a reliable, responsive point of contact.
Drive customer success: Help customers onboard, understand our offerings, and achieve their goals.
Own the customer experience: Follow up proactively, anticipate customer needs, and make sure nothing falls through the cracks.
Solve problems: Listen to customer feedback, troubleshoot issues, and coordinate with internal teams to find solutions.
Stay organized: Track customer conversations, follow-ups, and account activity in our CRM or other internal tools.
Identify opportunities: Recognize ways to improve customer satisfaction, engagement, retention, and growth.
Collaborate across teams: Work with sales, operations, and other departments to deliver an excellent customer experience.
Keep improving: Learn our products, processes, and customers while actively seeking feedback and opportunities to improve.

Who You Are

You’re someone who takes initiative, follows through, and doesn’t wait to be told what to do. You enjoy working with people, solving problems, and figuring things out.
You may be a great fit if you have:
At least one year of experience in customer success, customer service, sales, account management, hospitality, or another customer-facing role; OR
Demonstrated entrepreneurial initiative, such as starting a side hustle, running a small business, freelancing, selling products or services, building an online brand, or managing your own clients or projects.
Strong written and verbal communication skills.
A proactive, solutions-oriented mindset and a strong sense of ownership.
Excellent organization, attention to detail, and follow-through.
The ability to learn quickly, adapt to change, and work in a fast-paced environment.
A genuine interest in helping customers succeed and building lasting relationships.
A willingness to receive feedback, take responsibility, and continuously improve.

What Success Looks Like

In your first 90 days, you’ll work toward:

Learning our products, services, customers, and internal processes.
Building confidence in customer conversations and follow-up.
Managing assigned customer tasks and accounts with increasing independence.
Delivering timely, thoughtful support and resolving customer needs.
Establishing a reputation as someone customers trust and teammates can count on.

Either 1+ year as a Customer Success Manager at an e-commerce company, or 1+ year owning and operating your own e-commerce business

Hands-on understanding of how online stores run day to day, such as storefront platforms, order fulfillment, payments, and handling customer issues
Creative problem solver with a determination to succeed
Independent and self-motivated, with the judgment to ask for help when needed
Entrepreneurial mindset and a genuine drive to help customers succeed
Clear, articulate communicator in both speaking and writing
Highly organized, able to juggle multiple priorities in a fast-paced environment
Eager to learn and comfortable working with different teams (product, sales, marketing, etc.)

Apply About employer

More about this job

Responsibilities

The Junior Customer Success Manager will build strong customer relationships, manage onboarding, and ensure customers achieve their goals. They will also troubleshoot issues, track account activity in the CRM, and collaborate with internal teams to improve customer satisfaction.

Requirements

Candidates should have at least one year of experience in a customer-facing role or demonstrate entrepreneurial initiative. Strong communication, organizational skills, and a proactive, problem-solving mindset are essential for success in this role.

Skills

Customer Success
Account Management
Customer Service
Relationship Building
Problem Solving
Communication
Organization
Attention To Detail
CRM
Entrepreneurial Mindset
E-commerce
Order Fulfillment
Time Management
Proactive
Collaboration

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Account Management
Customer Service
E-commerce
CRM
Entrepreneurial
Onboarding
Retention
Relationship Management
Problem Solving
Communication
Organization
Storefront Platforms
Order Fulfillment
Payments
Sales
Marketing
Product Knowledge
Client Management
Remote Work

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