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Added 3 mins ago
Administrative & Lifestyle Coordinator - Full Time
Compass Group Canada
Winnipeg, MB · Dugald, MB
Full-time
Strong customer service and interpersonal skills.
Added 3 mins ago
restaurant manager
Stacked
Caron, SK · Val Caron, ON
Full-time
Added 3 mins ago
Patient Flow Supervisor
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Temporary
Promote a culture of excellent customer service and patient experience across all interactions
Added 3 mins ago
Assistant Catering Manager
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Victoria, BC
Full-time
Exceptional customer service and communication abilities
Added 3 mins ago
Manager, Maintenance Services
Dexterra Group
AB · Edmonton, AB
Full-time
…compliance, reporting, and performance measurement. The Maintenance Manager is also responsible for monitoring utility consumption, evaluating contractor and service provider performance,…
Added 3 mins ago
Project Manager – Building Automation Systems
Convergint
Calgary, AB
Full-time
Convergint is looking for a Project Manager – Building Automation, to join our amazing culture in our Windsor location. The Project Manager is responsible for planning, scheduling,…
Added 3 mins ago
Administrative Assistant, School of Engineering
The University of British Columbia
Kelowna, BC
$28.65 to $32.84 CAD / hour
Full-time
…across the School and may support a variety of academic, student service, operational, communications, event, records management, and project-related…
Added 3 mins ago
Senior Financial Specialist (SRP)
The University of British Columbia
Vancouver, BC
$4,881 to $5,255 CAD / month
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Provides excellent customer service to supported units and external parties.
Added 17 mins ago
Greeting Card Merchandiser
Carlton Cards
Cranbrook, BC
Part-time
You will be a valued member of an engaged team who work independently to complete service schedules and order processing for greeting card departments within top Canadian Retailers in a…
Added 17 mins ago
Coordonnateur de projet
Soletanche Freyssinet
Vancouver, BC
Full-time
…requirements, under the supervision of the Project Implementation Manager and the Director of…
Added 17 mins ago
Supply Chain Project Lead
Schneider Electric
Richmond, BC
$91,200 to $136,800 CAD / year
Full-time
Translate customer requirements communicated through Sales into logistics solutions that balance service expectations, product availability, inventory strategies and transportation costs.
Added 17 mins ago
Dietary Aide
Prairie Mountain Health
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Full-time
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 17 mins ago
Lead Rental Technician : 1 Year Contract (Mississauga/Brampton)
The Home Depot Canada
ON · Ontario, Canada
Full-time
Lead Rental Technicians are responsible for fostering a culture of customer service & support and should GET involved with TRC associates to provide the solutions our rental customers need…
Added 17 mins ago
Clerk III - Health Information
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Full-time
Province of Manitoba Class 5 Drivers License, and access to a personal vehicle to provide service within Prairie Mountain Health
Added 17 mins ago
FINANCE MANAGER/CONTROLLER
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…modern ways to deliver our premium products with extraordinary customer…
Added 17 mins ago
Lumber Associate Full-Time - 7175 Grande Prairie
The Home Depot Canada
Grande Prairie, AB
Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
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SUPERVISEUR 26/27
The Home Depot Canada
Red Deer, AB
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…customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product…
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Front Store Manager
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Full-time
…stores nationwide, built on professional expertise and personal service. For 50 years, the company has focused on meeting the health care and everyday needs of communities across Canada.…
Added 17 mins ago
Receiving Part Time (RICHMOND HILL)
The Home Depot Canada
Richmond Hill, ON
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Responding to public address system announcements Requires listening for customer service calls, personal pages and general information announcements
Added 17 mins ago
Overnight Freight Supervisor Full Time- 6 Months Contract (WHITBY)
The Home Depot Canada
Whitby, ON
Full-time
Excellent organizational, interpersonal and customer service skills
Added 17 mins ago
Replenishment Analyst
The Home Depot Canada
Toronto, ON
Other
…category replenishment strategy, providing a high level of service to its Merchandising, Store Operations and supply chain customers. The Analysts will be responsible for achieving,…
Added 17 mins ago
7805 - Assistant Store Manager FT
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$19 to $19.5 USD / hour
Full-time
…inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and…
Added 17 mins ago
Millwork Sales Associate Part Time (MONCTON)
The Home Depot Canada
Moncton, NB
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 17 mins ago
Investigator, Patient Ombudsman
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Full-time
…compassion, integrity and accountability. We do our work in service to a vision of a healthcare system where everyone is treated…
Added 17 mins ago
Analyste r°approvisionnement
The Home Depot Canada
Toronto, ON
Other
…category replenishment strategy, providing a high level of service to its Merchandising, Store Operations and supply chain customers. The Analysts will be responsible for achieving,…

Bass Pro Shops

Customer Service Associate (FT)

Halifax, NS, Canada

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Sep 28, 2026

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Applications open in a new tab.

Original job description

Summary:

Reporting to the Retail Operations Manager (Front End and Receiving), a Full Time Customer Service Representative is responsible for providing quality customer service when answering customer calls to process orders, answer general customer inquiries and customer complaints in an inbound customer service center.

Responsibilities:

Greet and engage customers in a friendly and enthusiastic manner
Provide a legendary experience for every customer and promote Bass Pro Shops & Cabela’s programs
Use current Point-of-Sale (POS) and Inventory systems to accurately and appropriately complete customer transactions following all policies including those requiring checking for identification and age requirements; knowledge of how to process debit, credit cards, etc
Respond and handle customer issues by using good judgment and logic in solving problems and making decisions within the job scope
Assist asset protection in following all procedures and policies, including: checking inside products, checking for price switches, remove and retain security devices
Save customers who are not happy or did not have a good experience by correcting the problem, or notify a Manager on Duty of the issue
Opening and closing duties when necessary: empty trash, stock bags, supplies, cash wraps, dust and wipe counter, organization of drawer supplies
Assist in other areas of the store when business needs dictate

Qualifications:

One or more years’ experience in a sales or service environment is preferred
High school diploma or equivalent is preferred
Ability to provide superior customer service and exceed customer’s expectations
Ability to use good judgment and logic
Experience in a related field or outdoor lifestyle
Knowledge of Bass Pro Shops & Cabela’s specific products is an asset

Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.

Accommodations are available upon request during the assessment and selection process.

Benefits

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

Fun work environment

Competitive wages

Excellent benefits

Unlimited career advancement opportunities

Bass Pro Cares Fund

Bass Pro Shops

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More about this job

Responsibilities

The Customer Service Associate is responsible for processing orders, answering inquiries, and resolving customer complaints in an inbound service center. They also perform store maintenance tasks and assist with asset protection procedures to ensure a positive customer experience.

Requirements

Candidates should have at least one year of experience in a sales or service environment and possess strong problem-solving skills. A high school diploma or equivalent is preferred, along with the ability to use POS and inventory systems.

Skills

Customer service
Point-of-sale (POS) systems
Inventory management
Conflict resolution
Cash handling
Problem solving
Asset protection
Communication
Sales

Benefits

Retail merchandise discounts
Restaurant discounts
Resort discounts
Competitive wages
Career advancement opportunities
Bass Pro Cares Fund

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Point-of-Sale
Inventory Systems
Asset Protection
Sales
Inbound Call Center
Cash Wrap
Outdoor Lifestyle
Bass Pro Shops
Cabela's

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