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Gun Vault Specialist

  • Ottawa, ON, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description


The Gun Vault Specialist is responsible for backroom maintenance of all processes pertaining to Firearms. This role has the ability to safely handle firearms and adhere to all company, firearms regulations. This position will be responsible for acquiring and disposing firearms, and maintaining a complete, thorough and accurate firearms inventory in accordance with all company, local and federal firearm regulation/policy. This position provides counter Sales and Customer Service for Firearms along with Floor and Counter Sales of other Hunting Merchandise. They perform various selling/customer service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance and direction to customers. Assist management in the coordination of operations to ensure delivery of Bass Pro Shops and Cabela’s Mission, Vision, and Values and support the Company and all outfitters in a professional and safe work environment.

MINIMUM QUALIFICATIONS

· One or more years of supervisory experience in a sales or service environment is preferred

· High school diploma or equivalent is preferred

· Ability to evaluate customers’ needs and make recommendations based on needs

· Ability to provide superior customer service and exceed customer’s expectations

· Ability to use good judgment and logic

· Experience in a related field or outdoor lifestyle

· Knowledge of Bass Pro Shops and Cabela’s specific products is an asset

· Full Firearms Possession and Acquisition License (PAL) is required

· Experience in sporting goods with a focus on new and historical or antique firearms is required

ESSENTIAL FUNCTIONS

· Assist in the delegation of work, determining the method of work, giving clear and concise direction, and follow up to ensure proper execution

· Support the manager in developing a cohesive team, motivating, engaging, coaching, and training fellow employees

· Provide legendary customer service every time by assisting customers in making buying decisions by identifying and evaluating customers’ needs, and making product recommendations based off this analysis

· Assure visual presentation standards are met by up-keep and maintenance including, but not limited to, in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed

· Respond to and handle customer issues by using good judgment and logic in solving problems and making decisions within the job scope

· Assist manager in motivating fellow employees, keeping them engaged and working as a cohesive team

· Fosters growth and development of retail associates by supporting training initiatives

· Promote Cabela’s programs, including VOC and In-Store Pick-Up

· Process firearms transactions following all policies and standard operating procedures associated with firearms handling, firearms sales, and Canadian Firearms Centre (CFC) requirements;

· Manage the process of the accurate purchase, pricing and sale of high quality used and antique firearms;

Assist in other areas of the store when business needs dictate

Starting Pay Rate: -

Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.

Accommodations are available upon request during the assessment and selection process.

Benefits

  • Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! 
  • Fun work environment 
  • Competitive wages 
  • Excellent benefits 
  • Unlimited career advancement opportunities 
  • Bass Pro Cares Fund 
Bass Pro Shops
More about this job

Responsibilities

The Gun Vault Specialist manages firearms inventory, ensures regulatory compliance, and handles the acquisition and disposal of firearms. They also provide expert customer service and sales support for firearms and hunting merchandise on the sales floor.

Requirements

Candidates must possess a valid Firearms Possession and Acquisition License (PAL) and have experience in sporting goods with a focus on firearms. A high school diploma and at least one year of supervisory experience in a sales or service environment are preferred.

Skills

  • Firearms handling
  • Inventory management
  • Customer service
  • Sales
  • Regulatory compliance
  • Supervisory skills
  • Product recommendation
  • Conflict resolution
  • Visual merchandising
  • Team leadership
  • Coaching
  • Training
  • Firearms regulations
  • Antique firearms knowledge
  • Sporting goods knowledge

Benefits

  • Retail merchandise discounts
  • Restaurant discounts
  • Resort discounts
  • Competitive wages
  • Career advancement opportunities
  • Bass Pro Cares Fund

Visa sponsorship

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Categories

  • Retail
  • Customer Service & Support
  • Sales
  • Security & Safety
  • Management & Leadership

Keywords

  • Firearms
  • Inventory management
  • Retail
  • Customer service
  • Sales
  • PAL
  • Canadian Firearms Centre
  • CFC
  • Sporting goods
  • Antique firearms
  • Supervision
  • Compliance
  • Merchandising
  • Bass Pro Shops
  • Cabela's
  • Outdoor lifestyle
  • Backroom maintenance
  • Safety regulations

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