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Added 4 mins ago
Clinical Resource Leader (Mental Health Services)
Michael Garron Hospital
Toronto, ON
Full-time
…Mental Health Nurse Educator (CRL) provides leadership with the Manager of Mental Health Services to ensure patient and staff safety practices are maintained, engages staff in the use of…
Added 4 mins ago
Temporary Administrative Assistant 6 (up to 12 months)
City of Saint John
Saint John, NB
Temporary
Reporting to the Manager, Customer Service & Operations in Growth and Community Services, the position is responsible for a variety of administrative duties to provide the necessary support…
Added 4 mins ago
Full Time Registered Practical Nurse (RPN) Supervisor
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Full-time
…our residential Withdrawal Management and Treatment Services program. The program is staffed by an interdisciplinary team who provide counselling, support, withdrawal monitoring, education,…
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Supportive Living Coordinator Fixed Term Contract
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Calgary, AB
Other
Participate actively in team meetings, case consultations, and program development discussions.
Added 4 mins ago
Business Advisor
City of Saint John
Saint John, NB
Full-time
The position serves as backup to the Customer Service Manager and provides leadership to the Customer Experience Specialist.
Added 4 mins ago
Claims Representative - Workers Compensation | Ontario, California
Sedgwick
ON · Ontario, Canada
Full-time
Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.
Added 4 mins ago
Manager, Customer Experience
Sysco Canada Inc.
Winnipeg, MB
Full-time
The Customer Experience Manager at Sysco is a highly strategic and influential role, providing expert-level analytical leadership and driving significant impact on the company's customer…
Added 5 mins ago
People Experience Manager
Ecolab Inc.
Calgary, AB
Full-time
The People Experience Manager brings people together through thoughtful programs that strengthen connection, celebrate achievements, and create meaningful moments across the employee…
Added 19 mins ago
Banking Relationship Sales Representative (Small Business Solutions)
ADP
Mississauga, ON
$71,600 to $121,600 CAD / year
Full-time
Promotion progression- This role is designed with a built-in progression. You come in as a District Manager, but we don’t expect you to perform at full quota immediately. There’s a ramp…
Added 19 mins ago
Outside Field Sales Representative (Small Business Solutions)
ADP
Mississauga, ON
$71,600 to $121,600 CAD / year
Full-time
Promotion progression- This role is designed with a built-in progression. You come in as a District Manager, but we don’t expect you to perform at full quota immediately. There’s a ramp…
Added 20 mins ago
Production Manager
General Dynamics Missions System International
Ottawa, ON
Full-time
Reporting to the Production Program Manager, the Deputy Production Program Manager leads a production team in an assembly/test environment, exhibiting effective leadership and coaching…
Added 20 mins ago
Senior Project Engineer - Systems Engineer
General Dynamics Missions System International
Ottawa, ON
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Assume full technical responsibility and accountability for difficult, multi-faceted product development NPI problems.
Added 20 mins ago
Retail Experience Lead
Fire & Flower Inc.
Hamilton, ON
Escalate team member issues to direct manager.
Added 20 mins ago
Manager, Production
I M P Group International Inc.
Amherst, NS
…supportive and challenging atmosphere, fostering growth and personal development, IMP Aerostructures has an immediate opening for a motivated individual to join its winning…
Added 35 mins ago
PHYT-Physiotherapist
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Full-time
Stay current with best practices through continuous learning and professional development.
Added 35 mins ago
Registered Massage Therapist
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Stay current with best practices through continuous learning and professional development.
Added 35 mins ago
Registered Massage Therapist
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Stay current with best practices through continuous learning and professional development.
Added 35 mins ago
Commercial Coordinator- Large/ Major Projects
Eaton Corporation
Burlington, ON
Full-time
The expected annual salary range for this role is $75000 - $94000 a year as well as a bonus program.
Added 48 mins ago
PRINCIPAL PROGRAM MANAGER MEMS DEVELOPMENT & FOUNDRY EXECUTION
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Program Manager – MEMS Development, BU Sensors in TE Connectivity Transportation Segment – Canada is responsible for driving planning, execution, and delivery of programs supporting MEMS…
Added 48 mins ago
Quality Manager [SK-15228]
Shirley Parsons
Toronto, ON
$130,000 to $150,000 CAD / year
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As the Quality Manager, you will provide senior leadership for their Quality Management System and QA/QC program. You will work cross-functionally to establish effective quality processes,…
Added 49 mins ago
Senior Governance & Control Analyst
TD
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Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 49 mins ago
Privacy Analyst
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Minimum 3 years’ experience in policy development and implementation.
Added 49 mins ago
Licensed Practical Nurse (LPN) - CD1 Personal Care
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Under the general supervision of the Manager of Patient Care, the Licensed Practical Nurse (LPN) is responsible for providing professional practical nursing services to designated patients,…
Added 49 mins ago
General Duty Nurse (N2) - Emergency
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Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 49 mins ago
General Duty Nurse (N2) - Women's Health Labour & Delivery
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…

Bath & Body Works

Retail Key Holder-Premium Outlets Montreal

Mirabel, QC, Canada

Pay: $19.1 USD / hour
Job type: Part-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

Career Development | 40% Discount | EAP | Fun Stores

At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand - you become part of Gingham Nation, where people are at the center of everything we do.

We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career or building your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every day.

As a Key Holder, you will support delivering sales plan through effective execution of store and operational tasks. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.

Responsibilities

Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues.
Provide individual and team performance feedback and recommendations to managers.
Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
Display knowledge of product, company policies, and store strategies.
Set the direction and goals for the day/shift when associates arrive for work.
Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
Maintain our values, policies, and procedures.

Qualifications

Thrives in a customer-first based retail environment.
Ability to foster a customer-focused selling culture.
Demonstrated sales, customer experience, and operational results in a fast-paced environment.
Effective communication skills, being open to feedback, and the ability to adapt quickly.
Ability to provide in the moment coaching to associates.
Ability to de-escalate store and customer situations effectively.
Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

Education

High school diploma, GED certificate, or Relevant Work Experience.

Core Competencies

Lead with Curiosity & Humility
Build High Performing Teams for Today & Tomorrow
Influence & Inspire with Vision & Purpose
Observe, Engage & Connect
Strive to Achieve Operational Excellence
Deliver Business Results

Benefits

Feeling good starts with you. We invest in benefits that support your well-being, growth and future, helping you thrive as a creator of feel good - every day. Benefits for eligible associates include:

No-cost mental health and well-being support through our Employee Assistance Program (EAP).
Enjoy a 40% merchandise discount and qualify for free products so you can experience and share the brand you love.
Visit bbwbenefits.com for more details.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in Canada.

Application window will close when all vacancy/vacancies are filled.

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More about this job

Responsibilities

Lead assigned store activities, including acting as manager on duty, setting shift goals, coaching associates, and supporting sales and operational results. Deliver engaging customer experiences through product knowledge and personalized recommendations, while assisting with store routines, shipment, visual presentation, and safety.

Requirements

Candidates should have customer-focused retail experience and demonstrated sales, customer experience, and operational results in a fast-paced environment. They need effective communication, adaptability, coaching and de-escalation abilities, availability for varied evening, weekend, and holiday shifts, and a high school diploma, GED, or relevant work experience.

Skills

Retail Sales
Customer Service
Team Leadership
Performance Feedback
In-The-Moment Coaching
Product Knowledge
Personalized Recommendations
Store Operations
Opening And Closing Procedures
Cash Handling And Bank Deposits
Visual Merchandising
Inventory And Shipment Handling
Communication
Conflict De-Escalation
Adaptability
Safety Compliance

Benefits

Career Development
40% Merchandise Discount
Free Products
Employee Assistance Program
Mental Health And Well-Being Support

Visa sponsorship

Not detected in the job text

Keywords

Retail
Key Holder
Sales
Customer Experience
Customer-Focused Selling
Store Leadership
Manager On Duty
Associate Coaching
Performance Feedback
Product Knowledge
Personalized Recommendations
Store Operations
Opening And Closing Routines
Bank Deposits
Shipment Receipt
Visual Merchandising
Floorset Execution
Window Changes
Marketing Placement
Safety Standards
Conflict De-Escalation
Peak-Day Availability
Employee Assistance Program
Bath & Body Works

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